Teensmentor:
Hi Guys,


So, I have some questions and concerns

I paid for my visa in the old portal and applied for Interview waiver.
Now, after migration to the new portal, my application just shows regular with no information about how and where to drop my passport.

my question is, Can i just walk in into the embassy and do an interview instead?
If not, what do i need to do for the IW process? I have been reading people talking about OIS but not sure how it works. Do I need to register on the OIS website and pick a date for passport dropoff that corresponds to the one on my application at AVITS?
Can I register for this on the day of my appointments?


Sorry for the many questions. I am just a bit worried as my interview is in few days and I wnat to get it right before leaving the US. (My current visa has expired)

Thanks

Gbanis:
Hi guys, thank you for your responses on my previous concerns. I have one more issue at hand.
I'm one of the people who have a valid visa fee from the old portal but didn't schedule an ian appointment. Fast forward after the migration, my profile has been saying "user inactive" for months. i decided to create another profile using a different email but I'm unable to use my GTB receipt. Created tickets and got a response to upload a screenshot of my vise fee receipt which I have done severally yet no head way from there.
Recently, I got an email that I have been moved to the new portal and to reset my password which I did with the link that was sent to me but when I try to log in, it still says "user inactive" while the newly created profile still has open and unresolved tickets with the GTB visa fee receipts uploaded.
Is there something I'm doing wrong? How do I go about this issue? It's been over a month. I need help please.

Mitan7:
It's been over 2 months since payment was made and AVITS has done nothing about it
They keep closing my ticket and left one on hold, no response on that one.
These people are bunch of useless twats... you call and they tell you to exercise patience, you chat they tell you the same. this is very frustrating!!! [color=#990000][/color]

TURADO87:
Hello my good people,
I truly sorry if i disturb you guys in anyway.... but i still have issue with appointment booking
i paid my visa fee with GTB since May 2nd, 2024 before the migration... due to what i can not possibly explain here... i was unable to book and appointment till now...
i have raised ticket and no response....
Recently i tried booking a fresh appointment and after filling processing i was asked to input my payment receipt number which i did.
After putting the number there is what i got...

Please i am running out of time and options
Please someone should help me out!!!

Taal17:


go to OIS website and pick a date for drop off your passport.
Even with the old portal you would not being going to the embassy to drop off - the drop would have been at DHL

Teensmentor:
Hi Guys,


So, I have some questions and concerns

I paid for my visa in the old portal and applied for Interview waiver.
Now, after migration to the new portal, my application just shows regular with no information about how and where to drop my passport.

my question is, Can i just walk in into the embassy and do an interview instead?
If not, what do i need to do for the IW process? I have been reading people talking about OIS but not sure how it works. Do I need to register on the OIS website and pick a date for passport dropoff that corresponds to the one on my application at AVITS?
Can I register for this on the day of my appointments?


Sorry for the many questions. I am just a bit worried as my interview is in few days and I wnat to get it right before leaving the US. (My current visa has expired)

Thanks

Taal17:


go to OIS website and pick a date for drop off your passport.
Even with the old portal you would not being going to the embassy to drop off - the drop would have been at DHL

GraciousWords:




Same thing happened to my mum - her new AVITS letter was for a regular interview even though she had a IW letter from the previous portal.

I called the AVITS helpdesk twice and spoke with their support via the chat function and all three times, they told me she was supposed to go for an interview!


My NL people advised to just book with OIS and submit for the same day as was listed on the AVITS letter....but I was very nervous so even though I went ahead to book a drop off appointment with OIS for the same day as the AVITS letter, I still asked her to go to the embassy on Walter Carrington first (based on the AVITS feedback)....GUESS WHAT? She was redirected to OIS by the embassy!

If you're in Lagos, both places are in VI so you could book and go to OIS first (book a drop off for the same date as on your current AVITS letter), see what they say and worst case if they do not allow you to drop off you go back to the embassy........or do the embassy first before OIS like my mum did.

The chaos from this migration is unbelievable!

Taal17:
I got this from the US embassy nigeria site via their US VISA NAVIGATOR QUESTION FORM https://docs.google.com/forms/d/e/1FAIpQLSdMSMzJmoYVaxf-obif6_AaMIT4fbxpIvLEkPW84ISGSwSkIg/formResponse

@Gbanis:
@Mitan7

FOR LAGOS CONSULATE APPLICANTS
If you have challenges
scheduling your appointment or you had a valid GTBank receipt and having issues
using the receipts on the new appointment portal, email us at
LagosNIV@state.gov with the following information:

USE THIS SUBJECT LINE: V44 - Unable to Schedule Appointment on AVITS
Full name
Date of birth
DS-160 Confirmation number (starts with AA)
Passport Number
Copy of GT Bank Receipt
A short description of your situation including screen shots if applicable.
WHAT HAPPENS NEXT?
Upon receiving your request, our team will assess it and contact you with next step of action.

Taal17:
I got this from the US embassy nigeria site via their US VISA NAVIGATOR QUESTION FORM https://docs.google.com/forms/d/e/1FAIpQLSdMSMzJmoYVaxf-obif6_AaMIT4fbxpIvLEkPW84ISGSwSkIg/formResponse

@Gbanis:
@Mitan7

FOR LAGOS CONSULATE APPLICANTS
If you have challenges
scheduling your appointment or you had a valid GTBank receipt and having issues
using the receipts on the new appointment portal, email us at
LagosNIV@state.gov with the following information:

USE THIS SUBJECT LINE: V44 - Unable to Schedule Appointment on AVITS
Full name
Date of birth
DS-160 Confirmation number (starts with AA)
Passport Number
Copy of GT Bank Receipt
A short description of your situation including screen shots if applicable.
WHAT HAPPENS NEXT?
Upon receiving your request, our team will assess it and contact you with next step of action.

Masorich:


He cancelled his other appointment and we had to try registering on another device with the same passport number.

Kingsleystan:

Out of everything I've rendered as help on this platform, you only picked the one that will suit your narrative, if you have dates, why dont you share it for free and stop discouraging people who needs help.

Taal17:


What narrative? you are literally selling dates like they were yours.

Teensmentor:
Hi Guys,


So, I have some questions and concerns

I paid for my visa in the old portal and applied for Interview waiver.
Now, after migration to the new portal, my application just shows regular with no information about how and where to drop my passport.

my question is, Can i just walk in into the embassy and do an interview instead?
If not, what do i need to do for the IW process? I have been reading people talking about OIS but not sure how it works. Do I need to register on the OIS website and pick a date for passport dropoff that corresponds to the one on my application at AVITS?
Can I register for this on the day of my appointments?


Sorry for the many questions. I am just a bit worried as my interview is in few days and I wnat to get it right before leaving the US. (My current visa has expired)

Thanks

maryini:
Please has anyone been able to get a “duplicate applicant found for this user” error on the AVTIS website resolved ?

It’s extremely fustrating that after making payment since Sep 6th, all calls and chats with the customer reps have yielded no resolution.

maryini:

Send an email to the lagisniv email on this thread. Check earlier pages for the format. I progressed past this issue after sending an email to them. I wouldn't advise payment with wrong passport number.

thediva:
Thank you so much for this. I dropped my passport on the 10th of July, and have got no email, the ceac website keeps telling me it has no info. I tried the new website, opened a ticket, got an auto response to wait for 48hours same as others. I tried to book a pickup appointment last week, it did not work. After seeing your post now, I tried again and got an appointment to pick up for $0. Pickup location is Idowu Taylor. I still do not know for sure that it is there, but I will go. Thank you. Your post encouraged me to try it again.



Hello there, please apart from not receiving an email when you check ois website, did it say passport ready for pick up?

LaMujer:
I just used my last reschedule to reschedule my appointment from 31 Jan 2025, to 13 Jan 2026

E. B. Things 😂😂😂

nkc:


thanks for responding, does that mean you created another profile using a different email address , and did you use another ds-160 form ?

LaMujer:
I just used my last reschedule to reschedule my appointment from 31 Jan 2025, to 13 Jan 2026

E. B. Things 😂😂😂

GeminiQueen:
Hi!
Please, after payment and answering questions for the interview waiver I was told I was eligible and I selected yes to go ahead but the thing is, the calendar is greyed out and I can’t even see December 2024 or year 2025 even after selecting lagos. Also, the top of the calendar is saying consulate appointment. Is this right for Dropbox

My dashboard has also auto generated a POST appointment letter but all info is blank. I’m just so confused, I just want to make sure I’m doing the right thing.

GraciousWords:




Same thing happened to my mum - her new AVITS letter was for a regular interview even though she had a IW letter from the previous portal.

I called the AVITS helpdesk twice and spoke with their support via the chat function and all three times, they told me she was supposed to go for an interview!

My NL people advised to just book with OIS and submit for the same day as was listed on the AVITS letter....but I was very nervous so even though I went ahead to book a drop off appointment with OIS for the same day as the AVITS letter, I still asked her to go to the embassy on Walter Carrington first (based on the AVITS feedback)....GUESS WHAT? She was redirected to OIS by the embassy!

If you're in Lagos, both places are in VI so you could book and go to OIS first (book a drop off for the same date as on your current AVITS letter), see what they say and worst case if they do not allow you to drop off you go back to the embassy........or do the embassy first before OIS like my mum did.

The chaos from this migration is unbelievable!

LaMujer:
I just used my last reschedule to reschedule my appointment from 31 Jan 2025, to 13 Jan 2026

E. B. Things 😂😂😂

Reach4theStars:
You guys rush over to your Avits account now now now! The whole of December 2024 is open!!!

Teensmentor:
Thanks for your response.

One last question, Did you also fill the interview waiver thing on the AVITS website for your mum or you just booked on OIS website?
Also, how long did it take for her to get her visa?

thanks

Zebaby89:


Hi there ,pls what did the embassy ppl use to send your mum back to is for drop box?was it the IW letter from the old portal ?

Reach4theStars:
You guys rush over to your Avits account now now now! The whole of December 2024 is open!!!