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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Vacancy For Customer Service Representative In Lekki Phase 1 (448 Views)
Vacant Job For Transaction Service Representative In A Reputable Financial Firm / Job Vacancy For Client Representative In Port Harcourt / Recruitment For Customer Service Representatives. Pay Is 150k. (2) (3) (4)
Vacancy For Customer Service Representative In Lekki Phase 1 by Sleekcareers(m): 7:57pm On Jul 01 |
JOB LOCATION: LEKKI, LAGOS STATE Must reside not too far from Lekki Job Description An Ecommerce company in Lagos is looking for a Customer Service Representative who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Responsibilities Customer Service Responsibilities list: 1. Manage large amounts of incoming phone calls 2. Generate sales leads 3. Identify and assess customers’ needs to achieve satisfaction 4. Build sustainable relationships and trust with customer accounts through open and interactive communication 5. Provide accurate, valid and complete information by using the right methods/tools 6. Meet personal/customer service team sales targets and call handling quotas 7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution 8. Keep records of customer interactions, process customer accounts and file documents 9. Follow communication procedures, guidelines and policies 10. Take the extra mile to engage customers Requirements 1. Proven customer support experience or experience as a Client Service Representative 2. Track record of over-achieving quota 3. Strong phone contact handling skills and active listening 4. Familiarity with CRM systems and practices 5. Customer orientation and ability to adapt/respond to different types of characters 6. Excellent communication and presentation skills 7. Ability to multi-task, prioritize, and manage time effectively MODE OF APPLICATION Interested applicant should forward their their CV/resume to (sleekhr.ng@gmail.com) Kindly use the post you're applying for as the Title. |
Re: Vacancy For Customer Service Representative In Lekki Phase 1 by Sleekcareers(m): 7:31pm On Jul 02 |
Still Open |
Re: Vacancy For Customer Service Representative In Lekki Phase 1 by Sleekcareers(m): 11:43am On Jul 03 |
still open |
Re: Vacancy For Customer Service Representative In Lekki Phase 1 by Sleekcareers(m): 11:17am On Jul 04 |
available |
Re: Vacancy For Customer Service Representative In Lekki Phase 1 by Eddodoh(m): 6:56pm On Jul 05 |
U guys need to come clean on your job role. These days most job adverts will state that it need Customer Care/Service Representative meanwhile it's recruiting Sales or Marketing personnel. When you applied, they start interviewing and offering you target based marketing position. |
Re: Vacancy For Customer Service Representative In Lekki Phase 1 by Sleekcareers(m): 9:34am On Jul 06 |
still open |
(1) (Reply)
Urgent Vacancy / Receptionist And Marketers Needed / Vacancies For Business Portfolio Managers,marketing Managers Etc
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