How to Resolve Moniepoint account restricted issue

If as a moniepoint agent or Moniepoint account holder, you notice that your account has been restricted or placed on PND ( post no debit), which means you can't make a fund transfer here are what might have caused it and how to resolve the issue.

Reasons Why Your Moniepoint Account Was Restricted

Incomplete KYC

if you are using the moniepoint personal banking app and you have yet to upgrade your KYC to level 3, there is a high tendency that your account will be put in restricted mode if you receive any money above 50k to remove the restriction from your account you need to provide the necessary document.
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