I was in a dire need of a laptop power bank sometimes in 2023 due to change in location and after some search on Nairaland, I came across Pointstores (the dishonest vendor's website is solarvision.ng beware!).

My mistake was not doing a proper DD as someone had been a victim here prior: see the person's detailed experience here: https://www.nairaland.com/6510543/fraud-alert-please-return-money#100867387

My experience


I paid Pointstores/Solavision.ng (with phone numbers: 08099102109, 08077234904, and 08166117634) N120,000 for a 130,000mAh laptop power bank.

He promised the setup will charge my laptop at least 5-6 times. The laptop charger is 44W.

Upon receipt, the setup did not last 2 hours before it stopped working. I called him and since I wasn't in Lagos, I had to give someone to help take to his shop at Scheme 1 Estate Agege, Oko Oba and stay with him so it can be stress-tested to avoid repetition of the first hiccup.

When the setup will be returned, it now had a different design with some of the unit outside the box, even though I paid for the setup because of the neater design compared to the initial choice.

A year later, the setup developed a fault. I called him, eventhough he had guarantee I shouldn't worry, it will last me about 2 years at least. His response was that I will need to buy a new one and it costs N210k.

I had someone repair it at my location and he charged N20k, including repair of the charger which also developed a fault. However, after this repair, the laptop power bank was not charging as fast as before.

Few months later (this month), I plugged the setup to charge and drove out. When I returned, I noticed it wasn't charging again, so I presumed the charger had developed a fault. Meanwhile, when I tried to use the power bank itself, everything was working fine. I plugged my router, even charged my laptop later, no issue.

So, I called him and explained what happened to him, so he suggested I buy the charger, and since it was faster, I subscribed to the suggestion. He charged N23,500 for it.

After sending the charger, I tried it but it wasn't charging the setup. Meanwhile, there is no sign of spark, smell or any funny occurence during the process of trying to charge.

I updated him and he said I should send the whole setup to him to check so he can help fix it. Upon receipt, he started listing different issues (I failed to listen to my instinct and have it repaired by the other person).

Pointstores/SolarVision.ng/Dimeji, asked that I buy active balancer (N15k) and he will restore the battery to the state it was when I first bought it and charged N53k for that, making N68k in total. I paid.

On the day he was supposed to send over the laptop power bank, he called early in the morning to say: The charger has burnt, so I will need to buy another one for N23,500 and I will also need to buy BMS (N15k). After negotiation, he agreed to collect N30k, so now N98k in total to repair and plus the charger I initially bought for N23k, making N121,000.

Please note, he told me it is impossible to repair the chargers.

To my surprise, when I received the setup today, the supposed new charger Oladimeji Yinka Ogunnowo (Pointstores/Solarvision.ng) sent me has its wires joined. I unscrew the setup to check where he had the BMS and active balancer, also to my surprise, he never bought any!

I called him to complain about the charger (this was b4 I discovered the abracadabra inside the setup), he said he cut and joined the wire to make the charger stronger. Guy! Bomb dey ur head!! You might be a fraudster but not the most-wise, like who are you talking to?!

I am still observing the performance of the power bank. I might need to eventually get him arrested. I don't care if I will be spending x2 of the total sum he scammed me of.

I am dropping this here for others to avoid falling a victim to Pointstores/Solarvision.ng dishonesty again!

Search all his phone numbers (above) and his names Pointstores, Solarvision.ng to see the trail of his activities in case he try disguise as someone else.

See the supposed new charger he sent and the inside of the laptop powerbank.

Dimeji didn't buy anything for the repair!

Biggyz:
See the supposed new charger he sent and the inside of the laptop powerbank.

Dimeji didn't buy anything for the repair!

So sorry for what happened to you. That sucks.

See, that whole sh1t looks like a fire hazard. You should probably sell it off if possible.

Also, make sure that the fraud who sold it to you does not have peace. Be there whenever he is advertising anything on Nairaland and call him out. Make sure that all new and potential buyers of his scrap know he's not legit.

You need to get on the Solar thread on Nairaland. If you had been there, folks would have vetted who you wanted to buy from and advised you on the best set up for your needs.

https://www.nairaland.com/390522/solar-energy-complement-fta/1854#132895468

Thanks a lot boss. The guy is just unrepentant.

Checking the thread already. Lots of insights and recommendations.

GabrielYulaw:


So sorry for what happened to you. That sucks.

See, that whole sh1t looks like a fire hazard. You should probably sell it off if possible.

Also, make sure that the fraud who sold it to you does not have peace. Be there whenever he is advertising anything on Nairaland and call him out. Make sure that all new and potential buyers of his scrap know he's not legit.

You need to get on the Solar thread on Nairaland. If you had been there, folks would have vetted who you wanted to buy from and advised you on the best set up for your needs.

https://www.nairaland.com/390522/solar-energy-complement-fta/1854#132895468

He should have help with the repair or speak with the technician that repaired it the first time. The balancer and bms are items that can be easily identified too. He should reach out to you and fix this battery and make amends. Customer service is not an easy job but when you put yourself in the situation the customer is in, it will easily guide you on how to treat the customer. I am sure he will want a good closure on this and should reach out to you asap; please be very open to an amicable solution too.