So a cousin of mine, Whom i am running visa application for South Africa, got her visa rejected over Yellow Card that was scanned , I do not know what their problem is, but they rejected the visa over Yellow card and its funny to appeal something like that. But yes, the visa was rejected (e-visa) and We are looking to apply again. How do I go about this? Does sending them an email with the attached yellow card work? Or how must I go about this?
Anyone with this type of Experience can shed a light on how to get this resolved?

Whytelyon:
So a cousin of mine, Whom i am running visa application for South Africa, got her visa rejected over Yellow Card that was scanned , I do not know what their problem is, but they rejected the visa over Yellow card and its funny to appeal something like that. But yes, the visa was rejected (e-visa) and We are looking to apply again. How do I go about this? Does sending them an email with the attached yellow card work? Or how must I go about this?
Anyone with this type of Experience can shed a light on how to get this resolved?

Here's how you can proceed to reapply successfully:

Step 1: Understand the Rejection Reason
Check the Rejection Letter: Carefully review the official reason for rejection. Was it due to the scanned copy of the yellow fever card being unclear, invalid, or unverified? Ensure you fully understand their requirements.
Verify the Yellow Card: Ensure the card is valid, legible, and authentic. If it’s an older version, consider obtaining a new one from an authorized health center.

Step 2: Prepare for Reapplication
Get a Certified Copy: Instead of a regular scanned copy, you can:
Visit a health center or authorized office to obtain a certified true copy of the yellow card.
Consider having the copy notarized, which adds credibility.
Ensure Clarity: Rescan the yellow card at a high resolution, ensuring all details are clear.
Confirm Requirements: Before reapplying, double-check the South African visa requirements for proof of vaccination on their official website or contact their visa office.

Step 3: Contact the Visa Office (Optional but Recommended)
Send an Email: Address it to the relevant visa office or e-visa help desk, explaining the rejection and attaching the updated/certified yellow card. Politely ask if resubmitting this would suffice for a reapplication.
Clarify Concerns: Use the email to confirm any additional details they might need.

Step 4: Reapply
Start the e-visa application process anew, ensuring:
You upload the updated, verified yellow card.
All other documents meet the specified requirements.
Include a short cover note in your application, mentioning that the yellow card has been updated/corrected.
Optional: Appeal the Decision
If the process allows for an appeal rather than reapplication:

Draft a formal appeal letter, referencing the rejection and explaining the issue with the yellow card.
Attach the updated yellow card and any supporting documents.
Follow the appeal submission guidelines provided by the visa office.

SoftSport:


Here's how you can proceed to reapply successfully:

Step 1: Understand the Rejection Reason
Check the Rejection Letter: Carefully review the official reason for rejection. Was it due to the scanned copy of the yellow fever card being unclear, invalid, or unverified? Ensure you fully understand their requirements.
Verify the Yellow Card: Ensure the card is valid, legible, and authentic. If it’s an older version, consider obtaining a new one from an authorized health center.

Step 2: Prepare for Reapplication
Get a Certified Copy: Instead of a regular scanned copy, you can:
Visit a health center or authorized office to obtain a certified true copy of the yellow card.
Consider having the copy notarized, which adds credibility.
Ensure Clarity: Rescan the yellow card at a high resolution, ensuring all details are clear.
Confirm Requirements: Before reapplying, double-check the South African visa requirements for proof of vaccination on their official website or contact their visa office.

Step 3: Contact the Visa Office (Optional but Recommended)
Send an Email: Address it to the relevant visa office or e-visa help desk, explaining the rejection and attaching the updated/certified yellow card. Politely ask if resubmitting this would suffice for a reapplication.
Clarify Concerns: Use the email to confirm any additional details they might need.

Step 4: Reapply
Start the e-visa application process anew, ensuring:
You upload the updated, verified yellow card.
All other documents meet the specified requirements.
Include a short cover note in your application, mentioning that the yellow card has been updated/corrected.
Optional: Appeal the Decision
If the process allows for an appeal rather than reapplication:

Draft a formal appeal letter, referencing the rejection and explaining the issue with the yellow card.
Attach the updated yellow card and any supporting documents.
Follow the appeal submission guidelines provided by the visa office.

Thanks for this. So I sent the yellow card in an email and made mention of it with the reference number and all. What do you think ?

Whytelyon:


Thanks for this. So I sent the yellow card in an email and made mention of it with the reference number and all. What do you think ?

That’s a great approach! Sending the yellow card via email with the reference number ensures the visa office can easily locate and connect it to the rejected application. Here's what might happen next and how to follow up:

What to Expect After Sending the Email
Acknowledgment: You should receive an acknowledgment email confirming they’ve received your documents. If not, check their typical response time and follow up if needed.

Review Process: They might review the yellow card and inform you whether the email submission suffices or if a new application/appeal is required.

Tips for Follow-Up
Wait for a Response: Give them a few business days to respond. Visa offices can be busy, so patience is key.

Contact the Help Desk: If there’s no response within their stated time frame (usually mentioned on their website), call or email their help desk to confirm receipt.

Be Polite: Always maintain a professional tone in follow-ups.

If They Request a Reapplication
Proceed with the reapplication process using the updated yellow card and reference the email submission in your cover note.

Include any communication from the visa office acknowledging receipt of the yellow card in your new application.