- Establish a courteous tone
- Decide who should receive an e-mail message
- Respond to e-mail messages
- Begin with salutation.
- Keep content brief.
- If you are referring to a web site, do provide a link.
- Don't use ALL CAPS: In the real world, all caps mean that you are stressing a point. However when online, all caps means that you are YELLING! Bold the word or put asterisks around it to stress the word.
- Don't get too informal: The tendency when it comes to e-mail is to write less formally, just remember, you are still writing a business letter only via e-mail.
- Don't use emoticons and acronyms: There are two reasons for this, first, while many net-savvy users are familiar with it, there are still a lot of people who don't understand what the symbols mean. Secondly, you are still writing a business letter, emoticons and acronyms are just too informal.

THE READY WRITERS CONSULT can help you develop a felicitous business and personal document that will enhance your (personal/corporate) brand and image in the eyes of your publics.

For more information, call any of our hotlines:

MTN: 08030538099
AIRTEL: 08022137976
GLO: 08072067661
ETISALAT: 08183944607

WEBSITE: www.trwconsult.com