Stats: 3,190,391 members, 7,940,523 topics. Date: Thursday, 05 September 2024 at 07:55 AM |
Nairaland Forum / Ammil's Profile / Ammil's Posts
(1) (of 1 pages)
![]() |
Can someone kindly confirm to me if Shoprite Abuja is recruiting. their new store will soon open. where can i submit my CV? |
![]() |
A Customer Service Officer is urgently needed at COTEK Integrated Technologies, Abuja. All interested candidates should forward their CVs within 2 weeks of this advert to cotekvacancies@gmail.com. All applications for position advertised must follow this criteria: - A detailed cover letter -The subject heading must be CSO -Abuja -CV must not exceed 2 pages. -Age of applicant should be <28 years. -B.Sc graduate holder. Job Description-Areas of Responsibility: -Receive and manage all calls from customers or enquirers on product and services of Cotek Integrated Technologies. -Maintain up to date records of all customers of the company. -Call up new customers after 2 weeks of installation to ensure that services are appropriate and beneficial to the customer. -Report and log all complaint from clients and recommend ways to avoid such future complaints. -Schedule and Manage customer installation dates and trainings. -Collate and analyze log of complaints to measure quality and standard growth/decline rate. -Follow up calls to prospective clients and existing clients for other vehicles in their fleet. -Composure and dissemination of Monthly SMS greeting messages to all customers on updates on product and Tips on security in the Industry. -Ensure that all cars are entered into the Cotek Customer -Manager software and ensuring also that all vehicle status are updated daily. -Be able to view and retrieve vehicle report on behalf of call-in customer from the Vehicle Tracking Software. -Interview and confirmation of all CoTrac customers phone enquiry, to ensure that he/she is the authoritative contact person. -Maintenance and updates of the Company Website. -Prepare and give weekly reports to the Customer Service Manager on the customer service Department. -Other responsibilities as may be assigned to you by your immediate superior and the MD/CEO Requisites: -Experience of at least one year in customer service unit -Must be patient, courteous and have the ability to analyze and assess customer’s needs while performing quality management and time management. -IT literate. -Excellent written and communication skills -Proactive and able to work under little or no supervision -Good typing and multi-tasking skills -Excellent people skills -Responsible, organized and efficient. |
![]() |
A Customer Service Officer is urgently needed at COTEKIT, a vehicle tracking company in Lagos. All interested candidates should forward their CVs within 2 weeks of this advert to customerservice@cotekit.com. Job Description-Areas of Responsibility: Receive and manage all calls from customers or enquirers on product and services of Cotek Integrated Technologies. Maintain up to date records of all customers of the company. Call up new customers after 2 weeks of installation to ensure that services are appropriate and beneficial to the customer. Report and log all complaint from clients and recommend ways to avoid such future complaints. Schedule and Manage customer installation dates and trainings. Collate and analyze log of complaints to measure quality and standard growth/decline rate. Follow up calls to prospective clients and existing clients for other vehicles in their fleet. Composure and dissemination of Monthly SMS greeting messages to all customers on updates on product and Tips on security in the Industry. Ensure that all cars are entered into the Cotek Customer Manager software and ensuring also that all vehicle status are updated daily. Be able to view and retrieve vehicle report on behalf of call-in customer from the Vehicle Tracking Software. Interview and confirmation of all CoTrac customers phone enquiry, to ensure that he/she is the authoritative contact person. Maintenance and updates of the Company Website. Prepare and give weekly reports to the Customer Service Manager on the customer service Department. Other responsibilities as may be assigned to you by your immediate superior and the MD/CEO Requisites: Experience of at least one year in customer service unit Must be patient, courteous and have the ability to analyze and assess customer’s needs while performing quality management and time management. IT literate. Excellent written and communication skills Proactive and able to work under little or no supervision Good typing and multi-tasking skills Excellent people skills Responsible, organized and efficient. |
(1) (of 1 pages)
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 13 |