I applied for an emergency appointment through an agent. She sent me the confirmation page showing that my application has been submitted. After waiting for a while and not hearing from the US immigrations, I sent my agent a follow up message. She responded with an error message that my request cannot be processed at this time and that the administrator had been contacted. I’m a bit confused. If my application was already submitted, why would I be getting an error message now? I though error messages only showed up at the point of a new registration process. Or is my agent playing a fast one? Can someone please help me clarify the situation? Maybe I don’t understand.