Good day vo the embassy sent an email to me to reschedule my appointment for my interview with cgi federal but when i contacted them they said they dont reschedule appointment for immigrants visa,pls can u tell me what to do.here is the message sent to me from the embassy below.

You are required to
schedule an appointment online and come for an interview.
Our appointment booking is currently handled by a Visa Support Services firm (CGI-Federal), which allows applicants
to reschedule their appointment at their convenience.


In order to
reschedule an interview appointment and pick up your immigrant visa issued in Lagos, you MUST complete the following steps:



Create an
account on
www.ustraveldocs.com/ng.

Once you
create an account, you will need to create/register a profile.
You must
schedule your visa interview appointment by following the instructions at http://www.ustraveldocs.com.
You will need your DOS case numbers (LGS**********) to schedule the interview.


Creating an account
and rescheduling an interview is free. If you are having problems accessing or using the online appointment system (http://www.ustraveldocs.com),
you may contact: support-nigeria@ustraveldocs.com or 01 4406218.



Sincerely,



Correspondence Unit
(TOO)
US CONSULATE
GENERAL
LAGOS,
NIGERIA

.Good day vo the embassy sent an email to me to reschedule my appointment for my interview with cgi federal but when i contacted them they dont reschedule appointment for immigrants visa,pls can u tell me what to do.here is the message sent to me from the embassy below.

You are required to
schedule an appointment online and come for an interview.
Our appointment booking is currently handled by a Visa Support Services firm (CGI-Federal), which allows applicants
to reschedule their appointment at their convenience.


In order to
reschedule an interview appointment and pick up your immigrant visa issued in Lagos, you MUST complete the following steps:



Create an
account on
www.ustraveldocs.com/ng.

Once you
create an account, you will need to create/register a profile.
You must
schedule your visa interview appointment by following the instructions at http://www.ustraveldocs.com.
You will need your DOS case numbers (LGS**********) to schedule the interview.


Creating an account
and rescheduling an interview is free. If you are having problems accessing or using the online appointment system (http://www.ustraveldocs.com),
you may contact: support-nigeria@ustraveldocs.com or 01 4406218.



Sincerely,



Correspondence Unit
(TOO)
US CONSULATE
GENERAL
LAGOS,
NIGERIA

Hello this is d message sent to me by the consulate and i contacted the[www.ustraveldocs.com)but they told me they dont reschedule appointment for immigrant that is only non immigrant what is the next step hope to here from u thanks.
dear,
You are required to schedule an appointment online and come for an interview. Our appointment booking is currently handled by a Visa Support Services firm (CGI-Federal), which allows applicants to reschedule their appointment at their convenience.

In order to reschedule an interview appointment and pick up your immigrant visa issued in Lagos, you MUST complete the following steps:

Create an account on www.ustraveldocs.com/ng.
Once you create an account, you will need to create/register a profile.
You must schedule your visa interview appointment by following the instructions at http://www.ustraveldocs.com. You will need your DOS case numbers (*****)to schedule the interview.

Creating an account and rescheduling an interview is free. If you are having problems accessing or using the online appointment system (http://www.ustraveldocs.com), you may contact: support-nigeria@ustraveldocs.com or 01 4406218.