On the grounds that the company wholly belongs to mum, and the bank wrote a letter to that effect. is the email request for review acceptablt

hi every1, i need to make enquires.i av been issued two uk visas in d past and the last one just expired in december, while i held these visas, i visited the uk twice a year and stayed averagedly for a mnth. I tried to renew my visa last week and was denied for the following reasons
1. tendered my mum's company bank statement n not a personal statement
2. didnt show enuf evidence of schoolin in nigeria.
i sent in a review by email only to find out there's actually a review form. not sure if the email rreview process is acceptable, and if its not, can i still send in the form ? even thou i already logged a review email,