@cucumber I know Service Desk Ltd because I have worked with and for them. Service Desk is a Business Process Outsourcing company that offers low cost and professional solutions in the area of marketing/sales HR and call centre services to micro, small and medium-sized businesses. You rightly noted that Service Desk was also born out of support from the Federal Government through the You-Win Initiative, hence this business is monitored and regulated accordingly. Consider yourself lucky to have had a personal relationship with the business owner you have just badmouthed and spoken lies about; it could have been a mentorship opportunity for you… I hope you now have a better job and have improved on your English, I mean your writeup could have only passed on Nairaland, not a standardized aptitude test...