Good day, I did this and on the new email, it said the same thing, duplicate transaction. I couldn’t raise a ticket because that would require having a profile existing on the new email and I can’t do that. I tried to login into the old email after deactivating it and it says used inactive.

OyoTunjiUSA:


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1. Try to save or download your payment reference .

2. Login to AVIT and delete both profiles.

3. Go back to AVITS and sign up again with new email and phone number . Then open a ticket in the new profile or initiate another appointment.

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Good day everyone.please is anyone else experiencing this.
I paid my Visa fee on the old website but couldn’t wait for the transfer as I need to travel next month. I created a profile and paid a new fee and I got an email confirmation. Now I can’t see an option to book an appointment on my profile. It just says create appointment and when I fill it out, it says duplicate. I have created a ticket but no response since. When I even tried to refill it out the first time, I ended up creating 2 applications which are both myself. Still nothing. Please can someone make a suggestion, thank you.