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Jobs/Vacancies / Job Vacancy!!! Get A Job Urgently.. by Eka333: 7:03am On Mar 09, 2023 |
Customer care representative Officer Location:Lagos Job Summary We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Minimum Qualification:Degree,OND,HND. Experience Level:Entry level Job Description/Requirements Responsibilities: Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents. Requirements: Minimum academic qualification of a BSc/ equivalent in any field Must have completed nysc Male /female Experience in customer service Skills: Our ideal candidate must possess: Ability to multi-task and stay organized. A critical thinker and problem solver A good team player. Computer literate. High attention to details A friendly and professional demeanor High level of creativity An effective communicator and must possess Good interpersonal relationship skills. NB: The candidate should also be ready to work, Mondays to Saturdays (public holidays inclusive) Remuneration: NGN 200,000 -NGN 250,000 Interested person should send their CV to pagacustomercarejobs@outlook.com |
Jobs/Vacancies / Job Vacancy!!! Get A Job Urgently. by Eka333: 9:36am On Feb 19, 2023 |
Customer care representative Officer Location:Lagos Job Summary We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Minimum Qualification:Degree,OND,HND. Experience Level:Entry level Job Description/Requirements Responsibilities: Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents. Requirements: Minimum academic qualification of a BSc/ equivalent in any field Must have completed nysc Male /female Experience in customer service Skills: Our ideal candidate must possess: Ability to multi-task and stay organized. A critical thinker and problem solver A good team player. Computer literate. High attention to details A friendly and professional demeanor High level of creativity An effective communicator and must possess Good interpersonal relationship skills. NB: The candidate should also be ready to work, Mondays to Saturdays (public holidays inclusive) Remuneration: NGN 200,000 -NGN 250,000 Interested person should send their CV to pagacustomercarejobs@outlook.com |
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