I want tt take u guys through a little troubleshooting guide( d little I know)

1. First of all, delete the unwanted stuffs on ur systems
2. Update the anti-virus
3. if it is still slow, do ipconfig/release, go to start button on ur system, type in cmd(small letters) if u cant see ur command prompt, when the black box comes up, type in ipconfig/release press ENTER(this will disconnect you from the internet), type in ipconfig/renew and click ENTER, this process will flush the former ip and gives you a new one. by so doing if it is still slow, ping the general ip address 4.2.2.2 -t(continous pinging) and see the response, it is in 3 digits ms, it manageable but if in 4 digits ms, then you need to contact your service provider

e.g

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\TH>ping 4.2.2.2 -t

Pinging 4.2.2.2 with 32 bytes of data:
Reply from 4.2.2.2: bytes=32 time=176ms TTL=241
Reply from 4.2.2.2: bytes=32 time=175ms TTL=241
Reply from 4.2.2.2: bytes=32 time=177ms TTL=241
Reply from 4.2.2.2: bytes=32 time=178ms TTL=241
Reply from 4.2.2.2: bytes=32 time=165ms TTL=241
Reply from 4.2.2.2: bytes=32 time=172ms TTL=241
Reply from 4.2.2.2: bytes=32 time=188ms TTL=241
Reply from 4.2.2.2: bytes=32 time=183ms TTL=241
Reply from 4.2.2.2: bytes=32 time=185ms TTL=241
Request timed out.
Reply from 4.2.2.2: bytes=32 time=285ms TTL=241
Reply from 4.2.2.2: bytes=32 time=173ms TTL=241
Reply from 4.2.2.2: bytes=32 time=189ms TTL=241
Reply from 4.2.2.2: bytes=32 time=160ms TTL=241
Reply from 4.2.2.2: bytes=32 time=185ms TTL=241
Reply from 4.2.2.2: bytes=32 time=202ms TTL=241
Request timed out.
Reply from 4.2.2.2: bytes=32 time=183ms TTL=241
Reply from 4.2.2.2: bytes=32 time=214ms TTL=241
Reply from 4.2.2.2: bytes=32 time=176ms TTL=241
Reply from 4.2.2.2: bytes=32 time=187ms TTL=241
Reply from 4.2.2.2: bytes=32 time=188ms TTL=241
Reply from 4.2.2.2: bytes=32 time=234ms TTL=241
Reply from 4.2.2.2: bytes=32 time=160ms TTL=241
Reply from 4.2.2.2: bytes=32 time=161ms TTL=241
Reply from 4.2.2.2: bytes=32 time=193ms TTL=241
Reply from 4.2.2.2: bytes=32 time=195ms TTL=241
Reply from 4.2.2.2: bytes=32 time=196ms TTL=241
Reply from 4.2.2.2: bytes=32 time=168ms TTL=241
Reply from 4.2.2.2: bytes=32 time=185ms TTL=241
Reply from 4.2.2.2: bytes=32 time=166ms TTL=241
Reply from 4.2.2.2: bytes=32 time=182ms TTL=241
Reply from 4.2.2.2: bytes=32 time=164ms TTL=241
Reply from 4.2.2.2: bytes=32 time=181ms TTL=241
Reply from 4.2.2.2: bytes=32 time=183ms TTL=241
Reply from 4.2.2.2: bytes=32 time=164ms TTL=241
Reply from 4.2.2.2: bytes=32 time=165ms TTL=241
Reply from 4.2.2.2: bytes=32 time=167ms TTL=241
Reply from 4.2.2.2: bytes=32 time=233ms TTL=241
Reply from 4.2.2.2: bytes=32 time=169ms TTL=241
Reply from 4.2.2.2: bytes=32 time=171ms TTL=241
Reply from 4.2.2.2: bytes=32 time=162ms TTL=241
Reply from 4.2.2.2: bytes=32 time=214ms TTL=241

Hello guys, I hv gone through the write-ups and the corresponding attacks on Mobitel and other ISPs on paying for 1mbps n not getting same, frequent downtime, slow browsing etc.

Let me make it clear to you, the 1mbps you paid for is a SHARED BANDWIDTH meaning you are not the only client browsing in the 1mbps invisible pipe, some ISP will go for 1:4 and some 1: 10 etc ratio, that is 4 in a very 1 pipe and the least you suppose to get is 150-200kbps and not the full 1mbps. 1mbps dedicated is very costly, like 350k monthly.

Concerning the frequent downtime and all, it is the infrastruture problem facing all of us, it is not easy to send messages to clients everytime a BTS goes down but the general downtime or maintenance issues are always sent to inform clients of the the issue at hand or the maintenance coming up.

Slow browsing sometimes might not necessarily from the ISP( do try and isolate issues one by one) before jumping at the ISP, most times, it is viruses on your PCs or lappies, loads of unwanted stuffs etc, these can contribute to the slowness of the browsing experience. However I am not exonerating any ISP that has refused to monitor the BTS and stop selling to clients around the coverage area.


I

I RECEIVED THIS MESSAGE ON MY BB, DUNNO HOW TRUE IT IS :

Re: Airtel Call Centre Suspension: The True Position

Contrary to the rumours and outright falsehood being peddled across certain social media platforms, Airtel Nigeria has not sacked any of its employess and does not have any intention to cut staff salaries.

Airtel employees remain committed.

Regarding last Friday's Call Centre suspension, the contract of two agencies to our BPO partners, Spanco and Tech Mahindra, who provide us with Call Centre services, expired Friday, September 30th. About 60 per cent of call centre Agents are employees of these two agencies. Despite the contract expiration, several of these agents will be re-absorbed into the system and new agents will also be employed. So, the issue of mass sack, salary cut and poor benefits are outright falsehood.

Airtel is committed to realizing its vision of being the most loved brand in Nigeria and will continue to ensure that the dialogue between its call centre partners and their employees is fruitful and productive and in tandem with Nigerian Labour Laws and practices.

We also remain passionate in our quest to continue to provide our customers with the best service experience.