Elders, please and please reply us. We are many in this angle. Please help us oooo. God bless you all
[quote author=Naijabad post=88765198][/quote]

@Tunlex01
Please can I PM you? Please I need your assistance. Please and please. Thank you
quote author=tunlex01 post=92587465]
Sorry about your result. Unfortunately, except your designation has changed, it's still won't change anything. A CSM in a bank will not be working in branch operations at all but most likely be the head or team lead in the Customer Experience group at the head office.

Your other options
1. Get your spouse to assess and be the PA
2. Asses as a Financial institution branch manager if you are an Operations head or branch manager.
3. Try other countries. [/quote]

Thank you so much for your response
@tunlex01

tunlex01:

Sorry about your result. Unfortunately, except your designation has changed, it's still won't change anything. A CSM in a bank will not be working in branch operations at all but most likely be the head or team lead in the Customer Experience group at the head office.

Your other options
1. Get your spouse to assess and be the PA
2. Asses as a Financial institution branch manager if you are an Operations head or branch manager.
3. Try other countries.

Good day every one. Please I need an URGENT help. I have been working in a bank and I assessed with Vetassess as a Customer Service Manager last year. I got a negative outcome in June 2019 (12weeks after) saying my documents do not show a dedicated customer service management role and that tasks undertaken are not relevant to ANZSCO Tasks. It was added that my documents showed I was heavily involved in the day to day operation of a branch. I was greatly discouraged.
I am planning to reassess soon but unsure of the documents to add and how to repackage documents for a positive outcome. I have been in customer services and branch operations. My first degree is in Chemistry 2:1 but I have no masters. My employment in banking started in 2008. I was assessed from 2014 to 2019 by vetassess. I have an ielts academic score of 7.5
Please and please help urgently on the best step to take now. Waiting eagerly for your response