Thank you once again.

Ahh, I copied all those email addresses into one email (instead of separately so I hope that would be overlooked) and sent the same message to the Nairobi webform. I received an automatic response from about 6 of them.

Levels1:




Yes very okay


Please send to all the addresses I sent to you separately and also a webform respectively. So that almost all of them will receive your mail.

I can assure you that it will certainly end with praise.

Thank you so much for your reply.

Is it okay for me to reply with a snapshot of my visa stamp showing that I am currently outside of Nigeria hence my request to submit it locally instead of Abuja where I originally did my biometrics? The webform I sent was to Lagos so this time around it is to Nairobi?

Levels1:

Send a reconsideration mail stating why you didn't sent your passport..

Send to these emails

nrobi-im-enquiry@international.gc.ca,
nrobi-immigration@international.gc.ca,
nairobi@international.gc.ca,
lagos.immigration@international.gc.ca,
abuja@international.gc.ca,
abuja-im-enquiry@international.gc.ca

And use the webform too

https://secure.cic.gc.ca/enquiries-renseignements/case-cas-eng.aspx?mission=Nairobi

Explain all in details, you were out of Nigeria and due to busy schedule, you didn't notice the email.. Just add and remove to your preference.

Greetings and a happy new year to you all.

I need some advise.

I submitted for the visit visa on Aug 11th 2023 and did my biometrics on Aug 17th in Abuja. I missed a letter asking me for my passport which was sent to me on Nov 8th 2023- to be honest, I don't know how I missed seeing it in my email. I read the letter on Dec 12th 2023 but I was outside Nigeria. That day I sent a CIC form to the Lagos office requesting that I send my passport to a nearby Canadian consulate as I am not in Nigeria at the moment. Today I received a message with a 'refusal letter generic' stating that my application was refused because I did not submit my passport.

Thank you for your interest in coming to Canada. I have reviewed your temporary resident visa
(visitor visa) application and supporting documentation to assess whether you meet the
requirements for a visitor visa (https://www.canada.ca/en/immigration-refugees-citizenship/
services/visit-canada/eligibility.html). This includes assessing whether you are coming to Canada
temporarily for the reason(s) you describe in your application. I have determined that your
application does not meet the requirements of the Immigration and Refugee Protection Act
(IRPA) (https://laws-lois.justice.gc.ca/eng/acts/I-2.5/index.html) and Immigration and Refugee
Protection Regulations (IRPR) (https://laws-lois.justice.gc.ca/eng/regulations/sor-2002-227/
index.html). I am refusing your application.
• You have not complied with our request for information, per subsection 16(1) of the
IRPA. To date, you have failed to comply with our request for submission of the following
documents: Passport


Please what can I do?

Thank you in advance for your replies and advice.