jaygal75:

hi habby, we have the same issue, mine was just approved yesterday, but no eye button to download the correspondence. Have you resolved yours, how did you do it,
Please chat me up on 07038248108

Hi, just saw this. I sent several emails. After 4 similar emails - 'look out for the eye-button ...', on of te Customer service agent wrote to confirm they have technical glitch and was being resolved. 2 hours letter i got a mail notification to check my profile. The downloadable eye-button surfaced, therein was the rejection letter on the basis of 'invalid statement' loollll. The same day, i noticed 3 other people with similar issue had their eye-button resurfaced and rejected.

hunee:
Probably they couldnt open the file you uploaded. Very simple

I just got same response now after several emails - invalid statement.

After attaching work letter, payslips, stamped GTB statement, pension statement etc.

What a prejudice!

talkportal:


Good morning please, how did you make payment on the evisa portal. I equally have a program in SA next month and I am currently stuck on the payment point, I keep getting error message when I tried to make payment with different cards sef. Please any assistance will be great.

I gave a friend in Canada, my portal access to make the payment with his card for me and it immediately showed 'paid'.

Maryonuoha2:

On the 5th of May.
And got the email on the 15th of may.
But there is no letter to view

Any update from them?

abusigna:


ARE YOU ABLE TO GET THE PAYMENT DONE..?? I AM HAVING SAME ISSUE
PLEASE ANYONE WHO CAN HELP ON THIS . WILL BE APPRECIATED

Just look for someone you trust to help you pay from outside Nigeria.

I was using my Naija USD card to apply for Kenya visas without issue until late last year when they no longer accept card without 3D Security - most naija USD cards do not have.

This is the reason USD cards from naija banks no longer work on some sites.

habbydock:


Dear Sir/Madam

CORRESPONDENCE FOR YOUR ATTENTION

Home Affairs REPUBLIC OF SOUTH AFRICA has issued correspondence for EPS-FN73 application for TRV_VISITOR_LESS_THAN_90_DAYS which requires your attention.

To view this, kindly log into your ePermit Online System.

Should you have any queries, please call the Home Affairs Helpline on 0800601190 or visit our website @ www.dha.gov.za.

Sincerely





ISSUED ON BEHALF OF THE DIRECTOR GENERAL OF THE DEPARTMENT OF HOME AFFAIRS

@jamescool, is the letter the same?

Jamescool2:


What's the content of the email? I want to compare with mine

Dear Sir/Madam

CORRESPONDENCE FOR YOUR ATTENTION

Home Affairs REPUBLIC OF SOUTH AFRICA has issued correspondence for EPS-FN73 application for TRV_VISITOR_LESS_THAN_90_DAYS which requires your attention.

To view this, kindly log into your ePermit Online System.

Should you have any queries, please call the Home Affairs Helpline on 0800601190 or visit our website @ www.dha.gov.za.

Sincerely





ISSUED ON BEHALF OF THE DIRECTOR GENERAL OF THE DEPARTMENT OF HOME AFFAIRS

Maryonuoha2:



I applied on the 5th of May, and received the message onth 15th of may

it was same 15th May i got the notification without letter/eVisa downloadable link too.

I applied 3rd May.

hunee:
Which of the browsers are you using? Change browsers if possible pc.

I changed from explorer to Chrome even went incognito ... they 👁 button still didnt show.

Maryonuoha2:

I am also facing this same challenge. It shows received, but there is no letter to support the outcome

when did you apply, and then did recieve the outcome mail?

I have been sending emails and the customer care team keep asking me to checknm for the eye button which isnt available.

habbydock:
Many thanks. I just tried Chrome. However, same result. I even minimized the screen to no avail. I have sent 3 mails via the contact details on the site, there is no response.

Anyone knows what i need to do to resolve this please?

Thecassanova:

See the eye botton close to the outcome is what you click & it download your visa. I recommend using Google chrome.

Ps: The is the Dha evisa

Many thanks. I just tried Chrome. However, same result. I even minimized the screen to no avail. I have sent 3 mails via the contact details on the site, there is no response.

Thecassanova:

On thé portal close to the adjudication outcome received. You will see a eye botton, click it & it will download your evisa (pdf)

Goodluck

Thanks for your revert.

There is no eye-button close to the adjudication outcome received. There is actually a link 'view supporting documents/payment/letter'. When i clicked, i only have the letter requesting for documents when i completed the application then. it has a downloadable eye button in front of it. No other letter.

The eVisa letter or eye button is not on my dashboard.

I do not know what to do next.

jeslom:
Someone should put through . Been trying to pay since yesterday , I keep getting same error code

You will need a 3D secure card to make payment. Most Nigerian issued USD cards are not. As such, you would probably need someone with a foreign card to help with the payment.

Hi, I applied for SA visiting eVisa via dha site on 3rd May.... got a 3D secure card to make payment...received an email alert to check my correspondence yesterday. I noticed eVisa outcome ticked as complete while the progress status shows Adjudication outcome received. However, I did not receive any letter or eVisa.

In case you have directly used the dha site to apply for SA eVisa, do you know what could have happened or am i to wait for some days before the eVisa is sent?

I don't know how to proceed from here. Kindly guide. Many thanks