talktrue1:
Last week, I was at Enugu for a wedding and wanted to buy something worth of N65,000 from market. I went to use my Ecobank ATM card on Union Bank ATM along Ziks Avenue. I withdrew N20,000 three times i.e. N60,000 and put it in my bag. On getting to the seller, I removed N5,000 from my wallet and added to the money I withdrew from ATM. After counting the money twice in my presence, he said that the money is N62,000. I counted it back myself and it was short of N3,000. I searched my bag again and nothing was left inside

I was sure of the N5,000 from my wallet, and so definitely the shortage was from the ATM. Having withdrawn three times and having a shortage of N3,000, It therefore means that I was paid N19,000 on every N20,000 withdrawn.

I couldn’t go back to the bank for complaint since it was ATM transaction and I have never experienced such.

Na so I lost N3k for this hardship

The machine probably has what is called dispenser and presenter fault hence the under dispensing. The branch probably would have noticed this before now. You need to make official complaint to the branch on a working day, bet me, they will give you the difference.

Thank me later