Davisk11:
hello..pls I want to start retailing your products like sim welcome pack, sim registration an lots more. I'm from ondo state. with mobile number 08131927075. thanks

samojay20:


Hello jide
I bought and registered a new mtn sim on Friday and they told me the sim will be activated in an hour, and it's still yet to be activated. Is there anyway you could help me speed up the activation of the sim? This is the number on the sim pack "08066523576"

Maykesha:
Good evening, I am practically spending so much on airtime and I need to solve this issue ASAP.

The nature of my job requires me to make a lot of calls daily.

I need to migrate to a tarrif that has cheaper talk time. Please help. Thanks.

WhiZTiM:


Hi Jide, I have a question. How can someone change her microsim to nanosim so that it could be used in a newer phone outside Nigeria?

Essentially, how to do simswap outside Nigeria... It's possible to cut the Sim, but that's a huge risk considering that the line is finance critical... Or what's the advice for this?

Thanks2God:
How do I activate mtn CUG for myself and my girlfriend line

The cost of communication on our distance relationship its becoming unbearable for in this Buhari Era

falansa:

Hello JideSM, my mtn line have been saying switched off on incoming calls since 2 days ago. My phone is working fine as I am receiving calls on my glo line as well as calling out on both the mtn and glo line.
My nos is 08060761475
What might be the issue please. I've missed important calls

d313:
Hello Mr JideSM, pls help look into 08********6. I tried subscribing for #200 of 1g weekly data (*131*65*2#), deduction was made without data.
Thanks in advance, and do deactivate all other active service subs. if any.

neksummi:


This is my issue.

neksummi:


This is my issue.

nurez305:
hello JideSM, I got a message from you guys to download and registered my sim on your app ( My MTN) and I will be rewarded with 500mb to be use for one day, I did and I got the bonus MB immediately, after some minutes , I got another data bonus of 1gig from MTN to be use for a week and I was told to dial*559*4# to confirm the balance, I did immediately and saw the data there.

I expected the 1gig to last for a week and the 500 data bonus on my MTN app to last for a day, but this morning I was surprised that the 2 data has been removed leaving me 0mb... Please I'm confident because the data is supposedly to lasted for a week and not a day.

Kindly help me see to it ... My number is 07036509595

Xsem:


Please, I just mistakenly blocked my sim when I tried passwording it, now to unlock the sim again, it's asking for my PUK, please what can I do to unlock my sim?

Adinije:
I need help with unblocking my sim. I entered the wrong pin and I can't find the sim pack

neksummi:
Y'ello! Where are the MTN guys, please? We need help here!

Jonathan:
So. I’m a beneficiary of the myn welcome back stuff . And you guys said I’ll recieve some incredible bonus on my first recharge every month for three months . The money I recharge will go .
So. You people gave me bonus and said it’ll expire in 15 days . I used the airtime . But I cant use the one for browsing. It’s just there and I can’t browse

finebois:
is there Mtn 4g network in Abeokuta

neksummi:
I received a text from MTNSpec as follows:-
Voice and Data Overload! Get free N20,000 when you recharge N1000. You also get 4GB data for only N1000 for 4 months. To enjoy dial *131*65*3#. DAta valid 30 days.

Dialling *131*65*3# brings up this message:
You will be charged N1000 for the purchase of 4GB Monthly Data Bundle. Valid for 30Days

1. Proceed
0. Back
00. Main menu

I proceeded by choosing 1 and I got this message:

Sorry! You are not eligible for this offer. Please dial *131*1# to buy MTN Data Bundle. Thank you!

And this was after I had already recharged my line with N1000 to take advantage of the offered texted to me.

I called customer care on 180 but the lady wasn't of any help to me. Please, I need this issue resolved. My
mobile number is 07033525995.

Thanks.

Hi, the *131*65# is a data bundle offer code that enables customers who have not used their lines in the last 30 - 180 days.
If you have dialed the code and it told you that you are not eligible, it means you will not be able to enjoy the offer.
o N100 for 250mb (3 days validity)
o N200 for 1GB (7 days validity)
o N1,000 for 4GB (1 month validity)
Please note that its not issue.

Chidegu:
Is there a problem with MTN network in Jos?...since yesterday when I arrived here the network has been terrible ....no 4G at all ..I can hardly carry out important internet activities.

Justjyde:
I just swapped SIM to 4G on Tuesday 07/11/2018. On Friday 09/11/2018 at about 5pm, I loaded 5G data on my line (using mobile browsing) by Sunday (10/11/2018) I had only 500MB left. Kindly assist. May I PM my number to you?

smartstone:
hello support ,i currently experiences unusual deductions on my line.i called 180 which i was told of stream(coolfm) service they didnt stil stop it now,funniest scenario i dont even receive anyform of update from this service yet they deduct my 100 eachtime i recharge.now i keep getting subscription failed each day since i refused to recharge the line.fix this
08103391040

luckygirl02:
Pls I forgot my Mtn share and sell transfer pin. I called 180 earlier and didn't even know where I can request to speak with a CCR. The number is 07062496261. Do look into it. thanks

BlissB:
To which email address please?

Derende:
Good day, please how do I subscribe to mtn cug or a product very similar to the mtn cug benefits. And can I subscribe with my existing line? Looking forward hearing from your team

BlissB:
For 3days now have been experiencing total blackout from the mtn network.....when it happened initially, it went off for 4 to 5hrs and I thought it was an issue with the SIM....I was actually getting ready to retrieve the line....only for me to wake up towards midnight that day and saw netwrk that could not call or send messages....it has been like that and since that day people are telling me that my num is switched off and i day see netwrk....what could be the issue Mr JideSM.....

Samslim:
mtn what is wrong with your YouTube mpulse plan I subscribed and it's not even going at all.. nawa oo

Veacon:



Hi JideSM, please could you kindly reply the email sent so we get connected. Thanks

Veacon:
MTN isn't being fair to their customers at all, first it was my mum's line being extra billed, maybe because she's always recharging. Since I started recharging my line often, I noticed same thing.

The most painful is MTN subscribed me to their back up service without my request, and then proceeded to deduct a N100 from my line which is totally unacceptable. I called customer care to resolve it, he did but tactfully evaded the refund part.

MTN PLEASE REFUND MY N100 AND ALSO STOP THE BOGUS BILLING ON MY LINE AND MY MUM'S!

lilclin:
this bonus is a bloody scam... This is the second month I'm doing it and after using 200mb the 1.5gb bonus got zapped. I called customer care and was told that I've used up the 1.5gb in an hour when mtn network is very poor in my location .Daylight robbery.

Mikkylounge:
Hello, I have been experiencing horribly poor browsing experience each time i activate a data bundle on my mtn line. I have complained a few times and it hasn't got any better. I have restarted my phone, turned off , removed and re-inserted my sim and it's still horrible. The network keeps fluctuating. what is going on? My phone number is 08032944126

Krak:


If I want to port my SIM from glo to mtn how much does it cost, what documents do I need and what proceedures do I follow?