I am a chemist by profession and have worked in the lab for five years. But, I want a career in Human Resources. is it possible for me to start and if yes, how do i go about it, considering the fact that I have no experience along that line and also am already above 30years.

pls,does anybody know anything about customer relations management professional exam offered by New horizon IT firm.Can I, as a science graduate, working presently in a science Lab. (though wants to pursue a career in customer relations) take the exam and be able to get a high flying customer relations job without cognate experience.