Meziea:

Check your junk mail and spam mails be sure befor you can now send a paid mail or call to UKVI

Please, How did you go about this,
Trying to reply the first question from ukvi.

Hi,
@Sonwa, please how do I contact you to get VPS questionnaire, as I get ready to fill it.
I have a conditional offer in university of Sunderland.
My email � nllynz@gmail.com.
Thanks

Sonwa:
Is just a Skype meeting with the African rep to guide the applicants on the process. You will be required to complete the Visa Preparation Support (VPS) questionnaire and pass it before they will issue you CAS.
Send me a mail let me send you the questionnaire