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 Jobs/Vacancies / Tele-collection Officer by mandychic123: 10:16am On May 16, 2022 |
Mwanga is a tech-driven business process outsourcing services company. We have a highly skilled and agile team that effectively fits into your teams and carries out a major process to result in an upward scale in your profitability. We provide a range of services ranging from debt recovery, telemarketing, call center outsourcing, virtual assistant services, customer support services, and data analysis. We are recruiting to fill the position below: Job Title: Tele-Collection Officer Location: Lagos Employment Type: Full-time Job Description Managesrecovery of overdueloan Contactingcustomersdaily/weeklyand informing them of their overdue loans. Following up withcustomersdaily/weekly on previous paymentredemption date Advising customers onthe bestpayment options and negotiating suitable payment plans. Thoroughly understands assigned portfolio and product Responding to customer queriesand escalating accordingly Maintaining accurate, up-to-date customer account information Reporting accurate customers feedback daily/weekly Requirement / Specification Minimum Qualification: OND / HND / B.Sc Previous experience intele-collectionsorCustomer Servicewill be an added advantage Strong Written, Communication and Negotiation Skills. Strong command of English Language and at least, one other local or international language Agile, Teachable and willing to learn Ability to collaborate with a team in a fast-paced environment. Attention to detail and strongListening skills Persuasive, sales/marketingand analyticalskills will bean added advantage. Application Closing Date 31st May, 2022. Method of Application Interested and qualified candidates should click the link below to apply https://mwanga.seamlesshiring.com/job/view/18/recruitment-for-tele-collection-officers Or Send their CV to: careers@mwanga.ng using the Job Title as the subject of the email. |
| Jobs/Vacancies / Tele-collection Officer by mandychic123: 12:16pm On Apr 06, 2022 |
Location - Maryland, Lagos RESPONSIBILITIES Manages recovery of overdue loan Contacting customers daily/weekly and informing them of their overdue loans. Following up with customers daily/weekly on previous payment redemption date Advising customers on the best payment options and negotiating suitable payment plans. Thoroughly understands assigned portfolio and product Responding to customer queries and escalating accordingly Maintaining accurate, up-to-date customer account information Reporting accurate customers feedback daily/weekly PREFERRED EXPERIENCE Minimum Qualification: OND/HND/ B.Sc Previous experience in tele-collections or Customer Service will be an added advantage Strong Written, Communication and Negotiation Skills. Strong command of English Language and at least, one other local or international language Agile, Teachable and willing to learn Ability to collaborate with a team in a fast-paced environment. Attention to detail and strong Listening skills Persuasive, sales/marketing and analytical skills will be an added advantage COMPENSATION Base Pay Variable Pay & Incentives that can earn you over NGN80,000 monthly HMO and Pension Other Benefits You can apply to join us by clicking here and we will be in touch for the next steps. https://mwanga.seamlesshiring.com/job/view/18 |
| Jobs/Vacancies / Massive Recruitment by mandychic123: 10:22am On Mar 10, 2022 |
Location - Maryland, Lagos RESPONSIBILITIES Manages recovery of overdue loan Contacting customers daily/weekly and informing them of their overdue loans. Following up with customers daily/weekly on previous payment redemption date Advising customers on the best payment options and negotiating suitable payment plans. Thoroughly understands assigned portfolio and product Responding to customer queries and escalating accordingly Maintaining accurate, up-to-date customer account information Reporting accurate customers feedback daily/weekly PREFERRED EXPERIENCE Minimum Qualification: OND/HND/ B.Sc Previous experience in tele-collections or Customer Service will be an added advantage Strong Written, Communication and Negotiation Skills. Strong command of English Language and at least, one other local or international language Agile, Teachable and willing to learn Ability to collaborate with a team in a fast-paced environment. Attention to detail and strong Listening skills Persuasive, sales/marketing and analytical skills will be an added advantage COMPENSATION Base Pay Variable Pay & Incentives that can earn you over NGN80,000 monthly HMO and Pension Other Benefits You can apply to join us by clicking here and we will be in touch for the next steps. https://mwanga.seamlesshiring.com/job/view/18 |
| Jobs/Vacancies / Urgently In Need Of Tele-collection Officer by mandychic123: 12:33pm On Mar 07, 2022 |
Location - Maryland, Lagos RESPONSIBILITIES Manages recovery of overdue loan Contacting customers daily/weekly and informing them of their overdue loans. Following up with customers daily/weekly on previous payment redemption date Advising customers on the best payment options and negotiating suitable payment plans. Thoroughly understands assigned portfolio and product Responding to customer queries and escalating accordingly Maintaining accurate, up-to-date customer account information Reporting accurate customers feedback daily/weekly PREFERRED EXPERIENCE Minimum Qualification: OND/HND/ B.Sc Previous experience in tele-collections or Customer Service will be an added advantage Strong Written, Communication and Negotiation Skills. Strong command of English Language and at least, one other local or international language Agile, Teachable and willing to learn Ability to collaborate with a team in a fast-paced environment. Attention to detail and strong Listening skills Persuasive, sales/marketing and analytical skills will be an added advantage COMPENSATION Base Pay Variable Pay & Incentives that can earn you over NGN80,000 monthly HMO and Pension Other Benefits You can apply to join us by clicking here and we will be in touch for the next steps. https://mwanga.seamlesshiring.com/job/view/18 |
| Jobs/Vacancies / Tele-collection Officer by mandychic123: 3:24pm On Mar 01, 2022 |
Location - Maryland, Lagos RESPONSIBILITIES Manages recovery of overdue loan Contacting customers daily/weekly and informing them of their overdue loans. Following up with customers daily/weekly on previous payment redemption date Advising customers on the best payment options and negotiating suitable payment plans. Thoroughly understands assigned portfolio and product Responding to customer queries and escalating accordingly Maintaining accurate, up-to-date customer account information Reporting accurate customers feedback daily/weekly PREFERRED EXPERIENCE Minimum Qualification: OND/HND/ B.Sc Previous experience in tele-collections or Customer Service will be an added advantage Strong Written, Communication and Negotiation Skills. Strong command of English Language and at least, one other local or international language Agile, Teachable and willing to learn Ability to collaborate with a team in a fast-paced environment. Attention to detail and strong Listening skills Persuasive, sales/marketing and analytical skills will be an added advantage COMPENSATION Base Pay Variable Pay & Incentives that can earn you over NGN80,000 monthly HMO and Pension Other Benefits You can apply to join us by clicking here and we will be in touch for the next steps. https://mwanga.seamlesshiring.com/job/view/18 |
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