Hi everyone
My husband is yet to receive any phone call or email from home office to pick up is passport and tb certificate we got the determination letter on 11/05/15 And we submitted the passport on 31/07/2015 to UK Sheffield and till this moment we are still waiting to collect the passport I have emailed several times and phone the international enquiry office they kept saying the case will be escalated and my husband has been to the VAC office several times but nothing , please can any one help on how to contact them other than the email address on there website and phone number.
Thank you

girlfio:


TelePerformance have been known to take their time to notify people of received passports. It might be worth first sending an email to Sheffield, give them a few days to respond. If you don't hear anything, if it's not too far away from you, just go to the teleperformance and check if it's arrived.

@girlfio
Thanks for responding I have send several email to the visa and immigration in Sheffield they kept saying the case will be escalated and moreover we went to the vac Victoria Island last week Friday, we were told to wait for email or phond call.

Hello every one this is my first time here my husband appeal was allowed in May 2015, my husband was ask to send his passport and his Tb certificate to UK visa and immigration in Sheffield and it was delivered and signed for on 31/07/2015, pls do any know how long it takes to get the passport and Tb certificate back.