Ogaemmy:
Guys, the customer said "sorry it's dot com". Should it be sorry "it's .com"?

Help

Someone help. FAQ can't help in this one.

Guys, the customer said "sorry it's dot com". Should it be sorry "it's .com"?

Help

samsard:
Even Ralph L told me he gets punctuation notes whenever he gets a markdown.

Imagine. Ralph is from? An Irish or Typical Briton would do good in this job, because the difficult accents is theirs. But they won't want to do such jobs for paltry sum though. Na third world countries job be this.

samsard:
nice. Meanwhile after 8 straight 5s, I've two 1s and 2 rating, they basically ruined my $5 bonus plan

Lol... Sorry about that. How come no one can be just perfect in this job though.

samsard:
Edit that number if it's the actual one. Hope you know these are actual people's information

No it isn't bro.


So, I did a 10 minutes call last night and hit a 5. Did another 9min call, got a 4. So happy I'm making progress.

nwafresh:


ALWAYS read the FAQ

I did. I thought maybe the three numbers used in FAQ was country code. Trust me, reading FAQ is one thing, but experience and asking the experienced hands is the best way to go. FAQ doesn't spell out everything, trust me. That's why we got SLACK.

Biritiko:

457-639-12**
There should be two more numbers .

What style did you use the other time BTW?

I used +1...that's is I added the country's code and was flagged off for it. Thanks guys

Guys, if the customer call out her phone like 45763912. Is it the America country code I will add to the number, like +1- 45763912 or I will write as 457-63912.

Please, it is urgent guys. The style I used the other time was flag off. So, I'm not too sure again.

Guys.. Help urgently -

The speakers says "I ain't got nothing" should I transcribe verbatim or refix it?

Sonfethopia:


I hope u will be happy wen mislim.terror men bomb ur church for worshiping ur God.

But the rituals they are carrying out is for bad and not for good. That is black magic, voodoo, evil. And not the good old traditional African religion.

Sonfethopia:
He has right to practice his religion.

See thier member.

NEVOH:


Oh my God! Today is Fantabulous.
You guys are the best @thorrvik55 and @brijibs
Just got my first $7 with a rating of 5 on a single call.
See motivation!

Congratulations. When did you start transcribing? You use phone or laptop?

nwafresh:


Lol.. Get use to it o cos that's their main customer.

Bro.. What's the secret. How do you tackle those?

All the calls I've been getting today are from FC. Na so I just d release them.

Aww....

Meanwhile, Here are five solid reasons why Mercy would win this year Big Brother Naija show


https://www.youtube.com/watch?v=g0lluGYHn3Q

Biritiko:

No audible misheards?

Not at all. Just those two. But I inserted one audible myself.

Biritiko:

I did an 18 minutes call last night, into midnight. And when I woke up again after about an hour, it had been rated 4. With this quality rating notes
So, they’re obviously not strict like you claim .
What was the duration of the call you did?

Another person rated me "3" for just one punctuation and capitalization error. So, it depends O.

So, I tried this 7 minutes call and actually got a 3 due to just wrong placement of a comma (according to QA standard), and mistakenly capitalilzing an "M". Lesson learned. I'm happy that I didn't see several errors unloke before. Gradually, we are moving.

But this QA world rating sometimes depends on the agent who went through your work. Some are so harsh, some over look some things. But then, let's keep learning.

brijibs:


1, 2, 3,

God bless you.

nwafresh:


Like I said, our problem is that we don't read

I read it but wasn't too sure.

nwafresh:


Check your FAQ

Why are we here? To help each other right? If I needed such answer, I could have asked on Slack. I check FAQ, but couldn't help.

brijibs:


I'm yet to understand those calls... Them and bee leads...

How do we transcribe figures. When the customer is calling out digits. Do we 5, 6, 7, 8 or 5-6-7-8.which?

Xinoman:
exactly baba me just lay low for nw

Been so unlucky today. Lol. Hey guys, how do we transcribe figures. When the customer is calling out digits. Do we 5, 6, 7, 8 or 5-6-7-8.which?

Na wao. These people sef.

Here are five solid reasons why Mercy would win this year Big Brother Naija show


https://www.youtube.com/watch?v=g0lluGYHn3Q

Mehn, this thing ain't easy sha. That Leslie Scc is kinda rude O. Lol. This job can be depressing when you ain't getting a good rating.

This is so bad anyway.

Meanwhile, Here are five solid reasons why Mercy would win this year Big Brother Naija show


https://www.youtube.com/watch?v=g0lluGYHn3Q

MyGeneration:

like u said my opinion. but there's nothing special about making skeets with phone camera.

how does Aljazeera that knows nothing about bollywood know that these boys are about to storm bollywood?

Just shut da F up already. Visit their Instagram page to see how many foreign brands already picked interest in them. Even Reuters news posted them. This is creativity at its peak hater.

And you think this country would ever grow? Wtf!

Meanwhile, Here are five solid reasons why Mercy would win this year Big Brother Naija show


https://www.youtube.com/watch?v=g0lluGYHn3Q

YouTubeMaFiA:
Congratulations!

U need to have videos that shows that your subscribers view your contents. No contents in the channel? Why do you want to sale it?

nwafresh:


Someone asked this same question on slack the username "hahaha".. If you're that person, you fall our hands totally, man.... If you have any question(s) aside call issues, bring them here and some old members will put you through. Also, try and back read from page 1 again. You'd see people who has encounter same issue and you'll also see possible solutions to the problem.. Please bring such kind of questions here before you make things difficult for people that would join in the nearest future. Thanks.

I couldn't believe a Nigerian would "fall hand" that bad. To think the Scc was even trying to ignore him, this boy keeps repeating same question. He wants to implicate us all. Like sooooo dumb. Indians and Pakistanis have started invading QA world too, and ones they do, they will make it even worst for us. Indians(Pakistanis etc) and Nigerians are something else online. Lol