dafuturis:
This just shows how much the school has declined, I don't know why UNIBEN prides itself in stressing students.

I am also having same issues. I applied for the Certified true copy (13,000) since Sept 12th, after waiting for a month without hearing from them I started searching for means to contact them, emails sent to them were bouncing, phone contacts weren't going through, online chat wasn't working. So I had to travel to the school Wednesday 27th of Oct. to know what the issue was.

I found out that...

1. For first time request for transcript one have to apply for the Original Copy (which means Official copy). If you apply for the Certified True Copy ( which means the unofficial copy) it won't be attended to.

2. After paying via remita online, the applicant must printout the completed application slip (in pdf format) and submit it at Exams and Record (Room 25). According to a staff in the transcript office, it is done that way to merge your received request from CRPU with it for it to be attended to.

3. If the email address or physical address you fill is personal or individual it won't be attended to, You'll have to go to CRPU in auditorium to change the email and physical address to the school you're applying to or the company that needs it to employ you or whatsoever.

Note: Nobody will contact you to tell you shit if you don't do as above, your application will only remain there and nothing will be done.

Now back to my own issue.. I had to visit CRPU to change the addresses I filled and also for them to draft out a dialogue for me to pay the balance of 22,000 since I was applying to a school abroad. The changed addresses reflected immediately but the dialogue to pay the balance didn't, the staff who attended to me said it will appear on my page the next day (Thursday 28th Oct.) by 10:AM, So I traveled back same day back to Portharcourt. Today is Friday 29th Oct. it has still not appeared. I spend 11,000 traveling from Portharcourt to Benin and back for this, now it's looking likely that I'll travel again.

Please if you have the contact of any staff in CRPU help me with it to save me the T-fare. Thank you

This is helpful, I have done everything, except for number 2 above.
This means I'll have to travel down to Benin

I applied for mine on Monday. I put in my office address and mail.
How do I track it?