Please send mail to paystack.... you money is hanging with paystack not NIS... Also, online application works very smooth and fine. I paid only the 26k online payment... i no get shishii to give any immigration officer. ... I got a captured date and captured and the paasport is out in 7 weeks in Alausa Ikeja.

alot of people are in useless hurry which gave the NIS upper hand to bill you very well....

Till now, no reasonable comment for solution.

Nairaland is indeed trash filled with kids.

Stanlynonso1000:
Good evening everyone, kindly guide me if am doing the right thing or not, i applied for reissue of my passport, as my old booklet has expired. I used thier website www.passport.immigration.gov.ng after following the full procedure i was required to pay 25,000 +1000 service charge for 35 booklet passport i made the payment online and till now its yet to reflect on my form.
I have email them 2wice since last week but still no reply. Please anyone that has done this before or has a solution to this problem should help me thanks.

Please kindly wait for 2 weeks.
It will reflect and you will be given an appointment date for capturing.

Secondly, hope you uploaded your NIN and it matched?

Guy go to their office to report,
But I am not sure if the online application was working perfect so that the officers too can able to chop something from u when helping u to applied

Am pain how u people are praising this madness. Tell ur lawyer to write them if them still fail to respond sue their ass. I no believe say i no fit get justice for this naija no matter how this country corrupt reach.

Oga please change your topic to Passport...Visa and Passport are two different things...I was even wondering if it was a foreigner who needed Nigerian visa

For what

Go to the immigration handle on Twitter and make a complaint. They'll attend to it

And for those doubting if the online process works, yes, it works, though not perfectly! I applied through it for my renewal (₦26k) and have since collected my passport. You can even track the process on the immigration website.
It's just that many Nigerians either don't want to do the right thing, have patience for processes, or obey the law. People believe so much in cutting corners, while others wait too late before applying, considering the timeline and other delays.

chai bros, yhu for no try am sha. Naija goverment has the worst online customer services.

Anything that involves payment online to any naija goverment sector is OYO.


Very very backward .

Many saying ur money gone, that's not possible, tag paystack, and NIS on Twitter, and that should resolve the issue. Your money might actually be hanging with paystack. Have heard stories about people successfully using the online platform to processes their passports.. In fact, I'm also planning to renew mine and get for my wife and son, got no shishi to give those immigration guys...

Passport not visa
Who moderates these things @seun?

It has nothing to do with Nigerian Immigration Service(NIS), probably your money is hanging.
The right thing to do is to mail Paystack, attaching online receipt of payment, when a reversal is done, then you can pay online again.

I did this same Passport application in February and it was seamless.

NwaMamaIwota:
unfortunately your money might be gone.
most government online payment na rubbish.
even if they respond you, it'll take a very long time so as to discourage you next time for trying to use the standard official way instead of normal sorting at their office which is way more expensive.
that's why many Nigerians prefer going their and pay more above normal price to get their passport just to avoid stories like this.

the official online payment na just cosmetics.
nothing works in Nigeria.
an average Nigerian is corrupt to the core.

Everything in Nigeria is stressful

Applying for Passport is entirely different from Visa.

I had similar experience. Contact the payment platform by phone. They'll refund you within 10 days

Lol
Even me wey carry 50k go renew my own self In person
Them never even attend to me with the heavy queues
Na you wey pay 26k them go come attend to
It will take 8 months before you even see green light
Provided you no even pay to scammer account self…

quadraheem:
Applying for Passport is entirely different from Visa.

Online payment is not a scam, I applied online, made payment and booked my appointment date, on the date of the appointment, I was interviewed and after the interview, I did my capturing on the same day. Though I did my capturing around 9pm but it was successful

Print the proof of payment and the form and head to their office to make your complaint. They most likely won't reply your e-mail.

zieraw2005:
They won't reply your email

Kemzone2003:
Which processing center did you get a date for August ending?
Ikoyi, Festac or Alausa??

Abuja... Gwagwalada

Ladiva:


I did the same thing just yesterday, followed through and booked for my appointment, no issues whatsoever. Was very seamless, my biometric capture is for the end of this month

Do you need a guarantors form?

poca4real:
Please send mail to paystack.... you money is hanging with paystack not NIS... Also, online application works very smooth and fine. I paid only the 26k online payment... i no get shishii to give any immigration officer. ... I got a captured date and captured and the paasport is out in 7 weeks in Alausa Ikeja.

alot of people are in useless hurry which gave the NIS upper hand to bill you very well....

Did you need the guarantors form?

Pvin:


Please kindly wait for 2 weeks.
It will reflect and you will be given an appointment date for capturing.

Secondly, hope you uploaded your NIN and it matched?

Do you need a guarantors form?

Waterbear:


Do you need a guarantors form?

No, I am renewing. Maybe the requirements are different for new one

iamclime:
Go to the immigration handle on Twitter and make a complaint. They'll attend to it

And for those doubting if the online process works, yes, it works, though not perfectly! I applied through it for my renewal (₦26k) and have since collected my passport. You can even track the process on the immigration website.
It's just that many Nigerians either don't want to do the right thing, have patience for processes, or obey the law. People believe so much in cutting corners, while others wait too late before applying, considering the timeline and other delays.

Please when you filled yours, Did you submit a guarantors form?

Ladiva:


No, I am renewing. Maybe the requirements are different for new one

Yes mine is renew...
I dont need it for renewal right?

Waterbear:


Please when you filled yours, Did you submit a guarantors form?

No, I didn't, since it was a reissue. But aside that, you have to be prepared to fulfill ALL the requirements there.

Waterbear:

Do you need a guarantors form?

Yes, you will submit your a passport of your guarantor, his address and two means of identification (e.g. driver's license, national ID,international passport or voters card)

Waterbear:


Yes mine is renew...
I dont need it for renewal right?

No, it wasn't required for me