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Smartcash Bank App By Airtel - Unreliable and Inconsistent - Phones - Nairaland

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Smartcash Bank App By Airtel - Unreliable and Inconsistent by thommy2st: 9:53am On Jun 30, 2023
A transaction was conducted with the banking platform making use of their own sim card on the 18th May, 2023, the money was deducted from the account but the transaction failed.

Several emails have been sent to them to rectify the issue. Attached is their reply since the 20th May, 2023 but yet up till now the 30th June, 2023 the money has not been refunded.

The banking platform is the worst, their customer service is extremely terrible; it's nothing to write home about.

Let the whole world beware of such a platform.

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Re: Smartcash Bank App By Airtel - Unreliable and Inconsistent by CartelKenneth: 3:33pm On Jun 30, 2023
U too why u go use that thing
I ko get opay?
Re: Smartcash Bank App By Airtel - Unreliable and Inconsistent by Diego35M: 4:47pm On Jun 30, 2023
thommy2st:
A transaction was conducted with the banking platform making use of their own sim card on the 18th May, 2023, the money was deducted from the account but the transaction failed.

Several emails have been sent to them to rectify the issue. Attached is their reply since the 20th May, 2023 but yet up till now the 30th June, 2023 the money has not been refunded.

The banking platform is the worst, their customer service is extremely terrible; it's nothing to write home about.

Let the whole world beware of such a platform.

I use it & it's good to me bro.
Re: Smartcash Bank App By Airtel - Unreliable and Inconsistent by killsmith(f): 9:09pm On Jan 09
They have the worst customer care service. They don't reply mails, they don't reply messages on Facebook. My money still dey their hand.
Re: Smartcash Bank App By Airtel - Unreliable and Inconsistent by anthropizzy(m): 3:28pm On Jun 01
I tried to upgrade my account from tier 1 to tier 3 using their app. When I get to input the means of the ID number which is nin I was getting unable to validate nin.

The app is bad.
Re: Smartcash Bank App By Airtel - Unreliable and Inconsistent by VeryDarkMan01(m): 3:47pm On Jun 01
The way una take dey wake dead thread ehn grin

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