Bluekapon:


Thank you for your response.
I applied on Friday via GTB. Didn't get any debit alert whatsoever throughout Friday. Tried calling the account officer but he wasn't picking my calls. I checked my account balance today being Saturday via ATM and noticed that the entire amount is gone including the interest. Still yet to get any alert sms or email. The account officer is still not answering my calls. I'm just kinda confused here.

Usually they leave interest after their own deduction. I'd advise you call customer care or login into your mobile app or internet banking to view your transactions

I did a top up on my investment on Monday and up till today the investment is yet to reflect in my account...have sent mail, called customer service...


They keep saying close of business it will reflect but still yet to reflect

Please who have experienced this or is experiencing such from standic mmf

David6956:
I did a top up on my investment on Monday and up till today the investment is yet to reflect in my account...have sent mail, called customer service...


They keep saying close of business it will reflect but still yet to reflect

Please who have experienced this or is experiencing such from standic mmf

My recent experience with stanbic mmf made me conclude they are not that serious. The whole thing is just so haphazard. No form of organization at all. And that's very sad because as a financial institution, they should be on top of their game.

I have been quite sceptical about them since then.

Grupo:


My recent experience with stanbic mmf made me conclude they are not that serious. The whole thing is just so haphazard. No form of organization at all. And that's very sad because as a financial institution, they should be on top of their game.

I have been quite sceptical about them since then.

What happened before I go enter one chance. I don't have strength to be calling customer care or making complains

What about fbn mmf and those responsible

Streetinvestor2:
What happened before I go enter one chance. I don't have strength to be calling customer care or making complains

What about fbn mmf and those responsible

Exactly the same thing the guy I quoted complained about.

You pay money and it doesn't reflect in your account. For days.

You send mail, no replies. Or they reply after days.

You call the number they provide, and sometimes it goes, but most times you will get a response that the number is invalid.

I do not know about Fbn mmf so can't comment on it.

Streetinvestor2:
What happened before I go enter one chance. I don't have strength to be calling customer care or making complains

What about fbn mmf and those responsible

I've been using axamansard for more than 8 years and I strongly recommend.

Bluekapon:


Thank you for your response.
I applied on Friday via GTB. Didn't get any debit alert whatsoever throughout Friday. Tried calling the account officer but he wasn't picking my calls. I checked my account balance today being Saturday via ATM and noticed that the entire amount is gone including the interest. Still yet to get any alert sms or email. The account officer is still not answering my calls. I'm just kinda confused here.

This is not unusual. Every bank have the way they operate. While some banks will just deduct the principal and leave the interests for you, others will deduct the whole sum before sending back the interest. Another is that hope you did not tick for the interest to be reinvested with principal? Or hope you are sure it's not FD they sold for you as TB. Once you are sure, by Monday /Tuesday you should see the interest and if you don't, you will have to call them for it.

Itsrm:


I've been using axamansard for more than 8 years and I strongly recommend.

Is axamansard the same as gtbank mmf

Yes.
Axa Mansard was formerly GT Assurance

Streetinvestor2:
Is axamansard the same as gtbank mmf

No, they are not the same. GT MMF was formerly Abacus MMF managed by Investment One but was sold to GTB when they became a Holdco. Yes, Axamansard was the former GT Assurance.

I think some of the lapses at Stanbic are because of size. They need to look well to match their customers' needs because their customer base is large.

Sometimes, as an investor, it's advised to have at least two fund managers to achieve optimum satisfaction.

Which bank has the best rate for TB currently?

Let's say 90 days period

Like 2 fund managers with same product eg ucap mmf & fsdh mmf or 2 fund managers with different products eg dlm fif & stanbic mmf?

emmasoft:


No, they are not the same. GT MMF was formerly Abacus MMF managed by Investment One but was sold to GTB when they became a Holdco. Yes, Axamansard was the former GT Assurance.

I think some of the lapses at Stanbic are because of size. They need to look well to match their customers' needs because their customer base is large.

Sometimes, as an investor, it's advised to have at least two fund managers to achieve optimum satisfaction.

emmasoft:


No, they are not the same. GT MMF was formerly Abacus MMF managed by Investment One but was sold to GTB when they became a Holdco. Yes, Axamansard was the former GT Assurance.

I think some of the lapses at Stanbic are because of size. They need to look well to match their customers' needs because their customer base is large.

Sometimes, as an investor, it's advised to have at least two fund managers to achieve optimum satisfaction.

I think it's more of lack of knowledgeable and committed personnel than size. This past week will make it about the 4th time I will pay money to their collection account to be credited to my MMF this year alone and it wont. For God sake, the money is sent from my account and my e-account is boldly written as required but they will claim my bank did not include my e-account. Most of this times before I call to complain, I have already sent mails detailing everything and it will be received without reply.


Then after calling them, I will and through the conversation I will discover they actually received the funds. Let's say my Bank did not send you my e account in the remark as you said. I will also discovered they have received the mail stating my details and all and promised to send inform the department in charge of it but that won't happen till I keep calling and calling. Just to get my account credited ooo. That one of last week has still not been credited after acknowledging that they got the funds and me sending all required details before they even asked.


That's fine though, because it made me adjusted in other things I would have done with them. I had their all in one app and I require and patronise all the services in it. It first started with trying to open a stockbroking account with them and it was hellish till when I was no longer interested then I started getting replies to their mails. Then, someone in their pension arm started marketing me to move my pension there. I no longer fancy any drama with them so I had to pend it. The only thing still keeping me with their Asset Management is just their ease of withdrawal once everything is right. If not I would have been far gone from them.

Batman2412:
Like 2 fund managers with same product eg ucap mmf & fsdh mmf or 2 fund managers with different products eg dlm fif & stanbic mmf?

It depends on your priority it can be the same product or different products.

Stanbic - MMF
SFS - Fixed income fund
Norrenberger MMF and Dollar fund.

freeman67:



I think it's more of lack of knowledgeable and committed personnel than size. This past week will make it about the 4th time I will pay money to their collection account to be credited to my MMF this year alone and it wont. For God sake, the money is sent from my account and my e-account is boldly written as required but they will claim my bank did not include my e-account. Most of this times before I call to complain, I have already sent mails detailing everything and it will be received without reply.


Then after calling them, I will and through the conversation I will discover they actually received the funds. Let's say my Bank did not send you my e account in the remark as you said. I will also discovered they have received the mail stating my details and all and promised to send inform the department in charge of it but that won't happen till I keep calling and calling. Just to get my account credited ooo. That one of last week has still not been credited after acknowledging that they got the funds and me sending all required details before they even asked.


That's fine though, because it made me adjusted in other things I would have done with them. I had their all in one app and I require and patronise all the services in it. It first started with trying to open a stockbroking account with them and it was hellish till when I was no longer interested then I started getting replies to their mails. Then, someone in their pension arm started marketing me to move my pension there. I no longer fancy any drama with them so I had to pend it. The only thing still keeping me with their Asset Management is just their ease of withdrawal once everything is right. If not I would have been far gone from them.

@freeman67 I agree with you. Most financial institutions have lost many good hands because of the Japa syndrome. However, the fact that they are big can't be ruled as well. As I said, having at least two firms or more could just be away to avoid being trapped with any firm.

emmasoft:


@freeman67 I agree with you. Most financial institutions have lost many good hands because of the Japa syndrome. However, the fact that they are big can't be ruled as well. As I said, having at least two firms or more could just be away to avoid being trapped with any firm.

True sha...

[color=#006600][/color]which other assets manager will u recommend

emmasoft:


@freeman67 I agree with you. Most financial institutions have lost many good hands because of the Japa syndrome. However, the fact that they are big can't be ruled as well. As I said, having at least two firms or more could just be away to avoid being trapped with any firm.

David6956:
[color=#006600][/color]which other assets manager will u recommend

I have always recommended

SFS Capital for Fixed Income
Norrenberger for MMF and Dollar fund.
I could follow up on any process with them.

Click on the second link on my signature to open an account with SFS or, fill out the attached form for Norrenberger

freeman67:



I think it's more of lack of knowledgeable and committed personnel than size. This past week will make it about the 4th time I will pay money to their collection account to be credited to my MMF this year alone and it wont. For God sake, the money is sent from my account and my e-account is boldly written as required but they will claim my bank did not include my e-account. Most of this times before I call to complain, I have already sent mails detailing everything and it will be received without reply.


Then after calling them, I will and through the conversation I will discover they actually received the funds. Let's say my Bank did not send you my e account in the remark as you said. I will also discovered they have received the mail stating my details and all and promised to send inform the department in charge of it but that won't happen till I keep calling and calling. Just to get my account credited ooo. That one of last week has still not been credited after acknowledging that they got the funds and me sending all required details before they even asked.


That's fine though, because it made me adjusted in other things I would have done with them. I had their all in one app and I require and patronise all the services in it. It first started with trying to open a stockbroking account with them and it was hellish till when I was no longer interested then I started getting replies to their mails. Then, someone in their pension arm started marketing me to move my pension there. I no longer fancy any drama with them so I had to pend it. The only thing still keeping me with their Asset Management is just their ease of withdrawal once everything is right. If not I would have been far gone from them.

Thanks for this timely information. I will only use them for TB and move the interest to mmf somewhere else.i wanted to used them for both TB and revest the profit in thr mmf....To even open bank account is so tasking

emmasoft:


I have always recommended

SFS Capital for Fixed Income
Norrenberger for MMF and Dollar fund.
I could follow up on any process with them.

Click on the second link on my signature to open an account with SFS or, fill out the attached form for Norrenberger

I've been trying to open an account with these guys. signed up twice, received an email that they'll get back to me with my details and nothing from there.

It's very annoying how these guys behave.

SetrakusRa:


I've been trying to open an account with these guys. signed up twice, received an email that they'll get back to me with my details and nothing from there.

It's very annoying how these guys behave.

That is strange. I just opened a dollar and Money market fund for a prospect some few days back and it was done in a matter of hours. The person in question have invested already on same day.

Chat me up to see what could have gone wrong and for a resolution.

emmasoft:


That is strange. I just opened a dollar and Money market fund for a prospect some few days back and it was done in a matter of hours. The person in question have invested already on same day.

Chat me up to see what could have gone wrong and for a resolution.

I had small money (mutual funds) in my investment one account some years back. I totally forgot about the account.

I just remembered the account now and logged in. And the account is totally empty. Nothing there. I can't even find the mutual funds section again. Is there anyway for me to access my money?

Grupo:


I had small money (mutual funds) in my investment one account some years back. I totally forgot about the account.

I just remembered the account now and logged in. And the account is totally empty. Nothing there. I can't even find the mutual funds section again. Is there anyway for me to access my money?

@Grupo this is what happened, the mutual fund business of investment one was sold to GTBank when they were to attain the HoldCo structure. Investment One is no longer in the mutual funds business. Your investment is not lost. It's with GTFund managers. Unfortunately, their portal has been down for a long time now. You can only know what you have in your account by sending mail to their customer care requesting your account statement.

You can look the way of Norrenberger if you want to patronize more fund managers. The form is attached.

Stanbic didn't open today here. I guess is because of the strike. But other banks are operating here in Okota Lagos. I wanted to fill form for the upcoming NTB primary auction on Wednesday. What a disappointment.

emmasoft:


@Grupo this is what happened, the mutual fund business of investment one was sold to GTBank when they were to attain the HoldCo structure. Investment One is no longer in the mutual funds business. Your investment is not lost. It's with GTFund managers. Unfortunately, their portal has been down for a long time now. You can only know what you have in your account by sending mail to their customer care requesting your account statement.

You can look the way of Norrenberger if you want to patronize more fund managers. The form is attached.

Do you have the email of their customer care? Or do you have their URL, I mean gt fund managers.

Grupo:


Do you have the email of their customer care? Or do you have their URL, I mean gt fund managers.

infoteam at gtfundmanagers dot com is what I used the last time I communicated with them. You will need a lot of patience o, it could also be otherwise.

FGN Savings Bond June 12 2024

emmasoft:


@freeman67 I agree with you. Most financial institutions have lost many good hands because of the Japa syndrome. However, the fact that they are big can't be ruled as well. As I said, having at least two firms or more could just be away to avoid being trapped with any firm.

With the latest Heritage Bank saga, I'm beginning to think that having more than 5million with a bank is a risk on its own since NDIC won't pay back more than that in case of liquidation.

Doing MMF and co too, I think it is advisable to split the money with different banks if one has more than 5million to invest .

davit:


With the latest Heritage Bank saga, I'm beginning to think that having more than 5million with a bank is a risk on its own since NDIC won't pay back more than that in case of liquidation.

Doing MMF and co too, I think it is advisable to split the money with different banks if one has more than 5million to invest .

@davit Yes it's good to manage risk but the law regulating fund management differs from that of MDBs. More than one fund manager is advised because of customer satisfaction and operations, not so much because of the safety of your funds. The risk on your funds is guided by the type of fund, not the fund manager. Irrespective of the fund manager, MMF remains a low-risk investment and by law your capital is guaranteed. The investment you see in your MMF is not in cash. The money being collected from investors is invested in short debt instruments like Tbills and Commercial paper and FGN Bonds for fixed-income funds, though there could also be bank deposits. As part of the regulation, you will notice that the collection accounts for all fund managers are mostly systemic important financial institutions. Not all banks can be allowed to go the way of Heritage, so rest assured your MMF is safe and remains a low-risk investment.

The real caution for every investor is to ensure any fund manager you wish to invest with MUST be SEC regulated and the product also SEC approved. Remember having a CAC certificate of company registration is not the same as being regulated by SEC.
Let's be well-guided.

Tomorrow is primary market auction. Send your bids to your bank/brokers on time

Good day all, please can anyone help with a functioning phone number to Stanbicibtcfund. (Money market funds.). Thank you.

emmasoft:


@davit Yes it's good to manage risk but the law regulating fund management differs from that of MDBs. More than one fund manager is advised because of customer satisfaction and operations, not so much because of the safety of your funds. The risk on your funds is guided by the type of fund, not the fund manager. Irrespective of the fund manager, MMF remains a low-risk investment and by law your capital is guaranteed. The investment you see in your MMF is not in cash. The money being collected from investors is invested in short debt instruments like Tbills and Commercial paper and FGN Bonds for fixed-income funds, though there could also be bank deposits. As part of the regulation, you will notice that the collection accounts for all fund managers are mostly systemic important financial institutions. Not all banks can be allowed to go the way of Heritage, so rest assured your MMF is safe and remains a low-risk investment.

The real caution for every investor is to ensure any fund manager you wish to invest with MUST be SEC regulated and the product also SEC approved. Remember having a CAC certificate of company registration is not the same as being regulated by SEC.
Let's be well-guided.

Perfectly said.