Jefferyzz:
Last week my mother in-law was sent an iPhone 12, Samsung s23 and Samsung S4 watch from UK, the sender didn't inform me she will be using DHL and I didn't know she will be sending brand new phones. She once used DHL to send few items in the past, so she believed she wouldn't have any problem with them.

She said they charged her close to 200k there to have all 3 items sent.

Item got to Nigeria and I got a link to make a payment of over 1.2m to clear the items. They claim Nigeria custom took over the items after they noticed the original amount was not declared.

The sender declared a total amount of 1,200$.
DHL claimed custom reviewed the amount n inflated it 2500$
The sender after this provided them with screenshot of her purchase from Argos yet this fee wasn't reviewed.

I was advised to go to their stand for airport and negotiate with them which I'll do before the week runs out.

If you've experienced this before or know a way out or you know how I can bring down this amount, kindly drop comment. My number is also available Incase you want to DM. I don't want to go there without knowing how to go about this.

Thanks

Nigeria is corrupt... Use non governmental way to transmit or receive any good value

Your mother in-law sabi people!

Don't pay yet, just go to dhl office at nahco and renegotiate the custom duty...please don't listen or give any agent money o

Jefferyzz:
The sender requested they send it back. She was told its not with them anymore, d agent said it was handed over to custom. One of their agent even threatened the lady by saying even if she didn't collect the items, she will still pay the fee.

Na Luggage format Dem de use for una
Go meet them direct see everything Dem de talk

Buying things from abroad can work smoothly at times.

At other times, the Nigerian factor will hit you with a nasty shock.

Jefferyzz:
They keep sending messages, asking me to pay since last week like say I borrow money from them

Na Scam guy

Curdlebug:
Customs are a menace... so someone should not send phone to Nigeria again and why is DHL own always different... USA pickers on Nairaland don't spend this much to clear phones and laptops naa... nawa o

Why would inflation not grow like giraffe under this kind of setting.. God help us

Curdlebug:
Customs are a menace... so someone should not send phone to Nigeria again and why is DHL own always different... USA pickers on Nairaland don't spend this much to clear phones and laptops naa... nawa o

Who are these pickers on nairaland.

Examples please.

Jefferyzz:
The sender requested they send it back. She was told it’s not with them anymore, d agent said it was handed over to custom. One of their agent even threatened the lady by saying even if she didn't collect the items, she will still pay the fee.

The item is in DHL custody and not with customs. Customs do not individually charge fees on items coming into the country. Tell the sender to go back to their office in UK and report the agent threatening. Do not bulge. Stand your ground.

It’s either they return it or they replace the items if it gets missing.

omoadeleye:
Next time always use post office to reduce cost

those guys are confirmed thieves.

ceejay80s:

post office is worst

You won't see your items again, if you use Post office.

was your fault, People travel everyday to and fro UK and Nigeria and vice-versa. You should have easily looked for someone you trust to bring it over here from the UK for you.

Jefferyzz:
Last week my mother in-law was sent an iPhone 12, Samsung s23 and Samsung S4 watch from UK, the sender didn't inform me she will be using DHL and I didn't know she will be sending brand new phones. She once used DHL to send few items in the past, so she believed she wouldn't have any problem with them.

She said they charged her close to 200k there to have all 3 items sent.

Item got to Nigeria and I got a link to make a payment of over 1.2m to clear the items. They claim Nigeria custom took over the items after they noticed the original amount was not declared.

The sender declared a total amount of 1,200$.
DHL claimed custom reviewed the amount n inflated it 2500$
The sender after this provided them with screenshot of her purchase from Argos yet this fee wasn't reviewed.

I was advised to go to their stand for airport and negotiate with them which I'll do before the week runs out.

If you've experienced this before or know a way out or you know how I can bring down this amount, kindly drop comment. My number is also available Incase you want to DM. I don't want to go there without knowing how to go about this.

Thanks

Welcome to Nigeria

Two iphone and some smart watch was sent to my cousins in Naija


Ndlea seize the items as they needed evidence to show it wasn't drug dealer that sent it... 😁

If you cant pay the fee... better hire an attorney to go with you or better they return it back to abroad

Jefferyzz:
Last week my mother in-law was sent an iPhone 12, Samsung s23 and Samsung S4 watch from UK, the sender didn't inform me she will be using DHL and I didn't know she will be sending brand new phones. She once used DHL to send few items in the past, so she believed she wouldn't have any problem with them.

She said they charged her close to 200k there to have all 3 items sent.

Item got to Nigeria and I got a link to make a payment of over 1.2m to clear the items. They claim Nigeria custom took over the items after they noticed the original amount was not declared.

The sender declared a total amount of 1,200$.
DHL claimed custom reviewed the amount n inflated it 2500$
The sender after this provided them with screenshot of her purchase from Argos yet this fee wasn't reviewed.

I was advised to go to their stand for airport and negotiate with them which I'll do before the week runs out.

If you've experienced this before or know a way out or you know how I can bring down this amount, kindly drop comment. My number is also available Incase you want to DM. I don't want to go there without knowing how to go about this.

Thanks

It’s about $1400 which equals N2.255M

So you won't face such ordeal like the OP

Call/WhatsApp 08100115319

We can ship your gadgets from us/UK without custom wahala

Na to kuku follow their courier japa for 1.2milla..

ActiveFarms:
I have gone through this so many times. At least over 30 times. Don't pay that sh*t. I will explain to you later

Did he pay duty on those or is it DHL that will have to pay for it?

The charge may not be solely for the delivery

This useless government just want to keep strangling the citizens front and back. God helps us all

Next time use Heroshe. They ship from the UK and US to Nigeria. No customs wahala

That amount is to draw you physically to visit their location to negotiate how much you want to pay.

It’s normal thing oooo just close eye and pay it or just ignore it and let them keep the products. I remember when I was in the uk I ordered some linen material from the USA via dhl. When they showed up at my door they showed up with tax form, I think it’s VAT which was like a fifth of what I ordered. They said if I don’t pay the tax they can’t give me the goods. I had to close eye and pay the tax before they gave me my linens.

So it’s standard practice. Pay it or forfeit it. It’s only phones anyway

Jefferyzz:
Last week my mother in-law was sent an iPhone 12, Samsung s23 and Samsung S4 watch from UK, the sender didn't inform me she will be using DHL and I didn't know she will be sending brand new phones. She once used DHL to send few items in the past, so she believed she wouldn't have any problem with them.

She said they charged her close to 200k there to have all 3 items sent.

Item got to Nigeria and I got a link to make a payment of over 1.2m to clear the items. They claim Nigeria custom took over the items after they noticed the original amount was not declared.

The sender declared a total amount of 1,200$.
DHL claimed custom reviewed the amount n inflated it 2500$
The sender after this provided them with screenshot of her purchase from Argos yet this fee wasn't reviewed.

I was advised to go to their stand for airport and negotiate with them which I'll do before the week runs out.

If you've experienced this before or know a way out or you know how I can bring down this amount, kindly drop comment. My number is also available Incase you want to DM. I don't want to go there without knowing how to go about this.

Thanks

Someone received cloths (2) and was charged £15 about 20,000 naira). Those cloths may not be worth more than 10k.
If you don't pay it, the item may be returned to the sender. Then his sending money will be gone.

Your decision

When custom have revenue target, what do you expect.

Next time, tell them to send the money.


You guys won't believe we are living in a prison.

Jefferyzz:
The sender requested they send it back. She was told its not with them anymore, d agent said it was handed over to custom. One of their agent even threatened the lady by saying even if she didn't collect the items, she will still pay the fee.

Let them return it
If you pay, they'd bring another payment to make

Long term scam

If you have contacts at the customs you will get your item out for some meager amount, don't rush to pay. These guys are making a lot of money from inflating the cost and their target is electronics (phones, smart devices, iPads). I went through hell trying to get some used IPads cleared. After that, I promised myself that I would never purchase any of the items listed above.

It seems like everyone is just out to frustrate the next person they can . What a phenomenon

400k to 500k will buy you iPhone 12.

200k she use to send the items will buy you the gold. Then the remaining balance will buy you the Samsung.

What rubbish is all this. Next time tell sender to send you the money to buy them here.

Nigeria customs are part of the inflation in the country currently.