Blackfinegirl:


I did bank transfer on monday and I still cant book an appointment . How long did yours take?

olasubomy:

HI OyoTunjiUSA,

What do you think or any gurus in the house?

My cousin's visa got "Approved" and later "issued" dated August 26th. He had earlier gone to pick it up but was told the passport is not yet with them (OIS) and he needs to book an appointment. This was later tracked this week on the IOS site and the system gave feedback "Your passport is available for pick-up".

The appointment was booked on OIS site but the acknowledged appointment slip indicated the passport is at DHL Office - Muri Okunola Sandiland Arcade Building, Plot 230, Muri Okunola Street,Victoria Island. but on getting to DHL at the appointed time, he was told the passport is at OIS and on getting to OIS at Victoria Island, he was told oh no! it is with DHL. Now, i am told people are gathered at OIS not having a clue were thier passport is?

Is anyone having this same challenge?

OyoTunjiUSA:


🤠

1. How can you be able to give @DFCO a detailed explanation of how you made your payment , and yet missed the simplest part of my narrative? If you are not an IW VISA applicant you can disregard my message, otherwise, go back to this same page 26, and re-read the message i gave to @primusmaximus.

🙏

OyoTunjiUSA:



🤠

1. Contact the USA embassy only if 60 days have passed after you have submitted the requested document (s). If it is not up to 60 days that you have submitted the required documents, the embassy won't reply your query.

PS: No action is needed on your part while administrative process is on going. Once your submitted documents is verified, your visa will be issued.

🙏

naivasha:
Well, I am able to respond to @DFCO because I have proceeded with the application up to the point where I need to select an appointment date and then I stopped. I have not booked an appointment yet because the available dates are not favorable for me. If and when I get something suitable I will continue.

My confusion is that it seems there are two different appointments that need to be booked. One with the Consulate and one with OIS. And it's unclear to me what each appointment is for. Having re-read your previous post to @primusmaximus, it seems the all-important IW Confirmation Letter is what will clear things up. So I will wait until I get to that stage. Maybe between now and then there will be some more experiences shared or further insights that will clarify things for me. Let's see how it goes. Cheers.

naivasha:
I did the bank transfer at about 6:30pm on Monday. I was able to proceed at 4/5pm on Tuesday. When next you login, select My Dashboard
and from there click on 'Pending Appointment Request' and it will take you through a series of questions and eventually you can book the appointment.

OtunOba15:
You are lucky I have paid since last week Friday with the same process till now I can't make any progress. I have sent mail twice no response.

wyzpun:
.thank you very much for your response
please any idea about the current wait time of 221g after submission of requested document as mine is over 60 days and 120 days after interview, i also have a friend who is over 150 days after submission and over 5 months after interview

endlessjoyy:
Hello!
If you have already created a profile on the new website https://www.usvisaappt.com/visa/
You can easily make your visa fee payment using the Pay4Me app.

I used them for my Sevis fee payment and it was processed immediately.
They help with visa fees too

OyoTunjiUSA:



Hey 🤠

Your cousin may go ahead with the celebration party.

1. When his VISA was issued , OIS was not ready for the task of the collection or engrossed with large intakes of VISAS to sort out, therefore, the USA embassy with the need to clear the issued VISAS out in order to avoid backlog, reroute your VISA to DHL.

2. Your passport actually departed to DHL facility, but DHL has decided that , okay OIS are still going to do the task of the delivery, hence, DHL has repackaged your VISA inbound to OIS office. OIS is going to have your VISA at the end of the day.

Embassy Solution.

** If you were not able to collect you passport on time and the passport was returned to the U.S. Embassy or Consulate, please :

Use the ''Create a ticket'' option in your scheduling account on usvisaappt.com (under the ''Support'' tab) to send us an inquiry describing the issue. Our support desk will process your inquiry and will facilitate a new release of the passport.


Best Wishes 🙏

Ikebabay:
Hi,

I am in your cousin's shoes- visa issued but no pickup mail.

I booked an appointment on OIS website and I was planning to simply give it a try and attempt to collect my passport. This is because at least 2 people reported here recently that they were able to collect their passports at OIS without pickup mails.

One thing I noticed however, is that the OIS website does not inform you where exactly your passport is. It tells you your passport is ready for pickup and gives you the option to select pickup location. Under pickup location options, I saw multiple cities including Abuja. I selected Lagos because I submitted in Lagos. I put in my details and on the appointment page, I saw DHL Muri Okunola.

I have not attended the appointment so I cannot comment beyond this but this update from you is making me wonder whether I should bother going; now that DHL and OIS both claim they don't have your cousin's passport.

olasubomy:


Thank you, Oyotunji USA for your valuable response and as further update, he just informed me IOS has later found it among thier records and he has collected it but it was a very rough day for him.

Ikebabay:
Hi,
Please confirm- did he have to pay any fees to collect?

Purpleplus:
[Thank you Ladycaplin, kindly update us on the pickup process. A friend told me it took him about 4hrs to pick up at the OIS office in v/Island,I don't think I have the strength for that chaos now.


=LadyCaplin post=131928299]Congratulations!!!

I just checked mine now based on your feedback and mine was issued today!

This is to encourage those in a similar position too.

The next stage is how to pick up.

naivasha:
Sorry to hear that.

Out of curiousity, did you get the proof of payment sent to your email? Also, what happens when you try to click on 'Pending Appointment Request'?

olasubomy:


Yes, he paid 31 dollars, the equivalent in Naira. I forgot to mention that sorry. That is becuase he was able to schedule appointment online without paying but if you pay online while scheduling an appointment, i dont see them asking you to repeat the payment again.

OtunOba15:
Yes I did get a prove of payment sent to mail from first bank,
Each time I click on Pending Appointment Request all i see is to generate another payment link.

See the attached

Drebal:
Hello guys , my parents got denied this morning - age 60&65

Second appointment, first was 2019

Why are you going to the USA ?
How many children do you have ?
Where is the rest of the children?
What’s your son’s address ?
What state ?
Are you retired ? Yes

Denied !!

Currently , they have a pending green card Application that’s lasted a year .. could that be the problem ?

Thank you.

Drebal:
Hello guys , my parents got denied this morning - age 60&65

Second appointment, first was 2019

Why are you going to the USA ?
How many children do you have ?
Where is the rest of the children?
What’s your son’s address ?
What state ?
Are you retired ? Yes

Denied !!

Currently , they have a pending green card Application that’s lasted a year .. could that be the problem ?

Thank you.

Drebal:
Hello guys , my parents got denied this morning - age 60&65

Second appointment, first was 2019

Why are you going to the USA ?
How many children do you have ?
Where is the rest of the children?
What’s your son’s address ?
What state ?
Are you retired ? Yes

Denied !!

Currently , they have a pending green card Application that’s lasted a year .. could that be the problem ?

Thank you.

OtunOba15:
Yes I did get a prove of payment sent to mail from first bank,
Each time I click on Pending Appointment Request all i see is to generate another payment link.

See the attached

yoyome20:
Good morning all,

Please I need some advice, I have already booked an appointment sadly I clicked on Oct 2025 and surprisingly was booked. Now I checked and saw I have only 2 attempts to reschedule my appointment to an earlier date, my question now is:-

When do the 2 attempts count, is it when I successfully secure another date then 1 rescheduled attempt is counted


Or

When I click on the reschedule bottom to view the calendar after which I exit the page without picking a date or I do not see a date to pick from will that count as another attempt to reschedule


or

Can I go as often as I want to view the calendar my 2 rescheduled attempts will only count when I successfully click on a date and get rescheduled. Kindly advise please so I do not waste my two attempts just viewing the calendar

Thanks a lot all

annabee:
After booking your initial appointment, you have 3 chances to reschedule.
You can view the appointment calendar as many times as you want, the attempt only counts when you successfully book an appointment.

In my mom's case for instance, I secured her initial appointment for May 2025, I saw she had 3 more reschedule attempts left. I kept checking for an early date but each time I tried to pick a date, an error message pops up. Eventually, I rescheduled her for November 2024, same night I rescheduled again for October 2024. Now she has 1 more reschedule chance left.


thank you so much, please confirm if this is Abuja or lagos thanks God bless

annabee:
After booking your initial appointment, you have 3 chances to reschedule.
You can view the appointment calendar as many times as you want, the attempt only counts when you successfully book an appointment.

In my mom's case for instance, I secured her initial appointment for May 2025, I saw she had 3 more reschedule attempts left. I kept checking for an early date but each time I tried to pick a date, an error message pops up. Eventually, I rescheduled her for November 2024, same night I rescheduled again for October 2024. Now she has 1 more reschedule chance left.

Sparks12:
Please i need help.... I had booked my IW appointment on the old platform for first week in september. I have been waiting for the mail from the new site but still have not gotten any mail.I have created a profile and still have not received any mail and i also cannot explain how the old appointment confirmation mail disappeared from my GMAIL. I have mailed them severally, no response, had a chat with a representative through the chat option, but nothing concrete.

maryini:


Hello, we seem to be having same issue. I paid since Tuesday last week, got the email payment confirmation from first bank. I have waited for a week plus now. I spoke to the customer care twice and they said I should wait till next week Tuesday, it should be updated by then .

They seem very nonchalant about the whole thing. It’s very fustrating.