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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (586411 Views)
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Re: MTN Customer Care Thread by hilda90(f): 7:43am On Oct 14, 2014 |
pls, I recharged 200 naira yesterday around 8:00 am, I made a call and my balance was 166 naira. later in the evening I discovered that mtn has taken my 100 naira, leaving me with only 66 naira. I will like to recover my 100 from mtn. mtn is seriously pissing me off, this is not the first time. my line is 07069305071. |
Re: MTN Customer Care Thread by JideSM: 9:30pm On Oct 14, 2014 |
Y'ello, so sorry about the deduction. The N100 has been refunded, kindly confirm. Thank you. hilda90: |
Re: MTN Customer Care Thread by hilda90(f): 10:41am On Oct 15, 2014 |
JideSM: tanx a lot. it has been resolved |
Re: MTN Customer Care Thread by hilda90(f): 9:15pm On Oct 15, 2014 |
sorry for another disturbance but MTn deducted my 100 naira today. I recharged 100 naira again today and I was given free 20mb. my data was remaining 6mb while they deducted my 100 naira. I don't know what I did to these people.nowadays they have been deducting my money whenever I recharge. I will like u to look into this. my line is 09034710868. |
Re: MTN Customer Care Thread by catherineokezie(f): 9:26pm On Oct 15, 2014 |
Gud evening Mr jide,plz u haven't help me to resolve d challenges am facing on my line.diz is d message I do receive:You have been successfully renewed for Ratendate service. The service code are 5033 and 30046 |
Re: MTN Customer Care Thread by Nobody: 2:42pm On Oct 16, 2014 |
Please I misplaced the sim case of my unregister sim 08143209288; I wish you help me to retrieve the puk number so as to be able to register the sim. Thanks. |
Re: MTN Customer Care Thread by Nobody: 7:11pm On Oct 16, 2014 |
pls how did u get ur phone displaying like this. is font or wat did u use. I'll like to have it tel me how |
Re: MTN Customer Care Thread by koolkalm(m): 9:24pm On Oct 16, 2014 |
My BBC plan stopped working except for the bbm over 2 weeks ago even though I am still within fair usage according to status report from 21600, so today I dump my mtn sim into a smaller phone and around 5pm I received a sms from mtn saying I have free 1gb data but after checking *559*4# I am yet to get the free 1gb data. Now I am convinced there is a problem with my sim and I will like to get it resolved, my number is 07037768312. |
Re: MTN Customer Care Thread by wunderkiind(m): 7:13am On Oct 17, 2014 |
Hello JideSM, I don't know if this is possible, but can you help me with the some info about a number? or should I send a mail instead? Thanks |
Re: MTN Customer Care Thread by JideSM: 8:45am On Oct 17, 2014 |
hilda90:Hi Hilda90. Your record shows deduction for internet usage. You may need to activate a higher data bundle plan. Please see image for available data bundle plans.
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Re: MTN Customer Care Thread by JideSM: 8:49am On Oct 17, 2014 |
catherineokezie:Hi Catherineokezie. Please PM your phone number for checks and resolution. |
Re: MTN Customer Care Thread by JideSM: 8:55am On Oct 17, 2014 |
alablec:Hi Alablec. Please visit nearest MTN service center for your SIM registration and PUK retrieval. |
Re: MTN Customer Care Thread by JideSM: 9:01am On Oct 17, 2014 |
koolkalm:Hi Koolkalm. You have the Surprise n Delight data bonus. Please dial *559# or *559*2# to confirm. Also, send DATA ON to 131 to be able to access your WAP. |
Re: MTN Customer Care Thread by JideSM: 9:07am On Oct 17, 2014 |
wunderkiind:Hi Wunderkiind. Yes I may be of help. Please send a PM of your number and the information needed. |
Re: MTN Customer Care Thread by Lordseyad(m): 9:27am On Oct 17, 2014 |
Y'ello!You have successfully subscribed to Nollywood Gossip weekly service. You will be charged N50/week for this service. To opt out text UNGOSSIP to 700. That's what i jxt saw this morning o @Jidesm . And i didn't send Mtn msg requesting for this o. Credit deducted. 08101002057 is the numba |
Re: MTN Customer Care Thread by sakalisis(m): 11:48am On Oct 17, 2014 |
Mr Jide...what is hapoening witj MTN SMe data share....we cant transfer out...what is the problem?? |
Re: MTN Customer Care Thread by catherineokezie(f): 8:00pm On Oct 17, 2014 |
[quote author=JideSM post=27213011] Hi Catherineokezie. Please PM your phone number for checks and resolution. This is my phone number 08063091347 ......thanks |
Re: MTN Customer Care Thread by sagbar(m): 9:03pm On Oct 17, 2014 |
JideSM pls help me with the PUK of this number(08033571140)...it belongs to my Dad,the number got blocked due to the careless operation by one of my young sibling...looking forward for ur assistance |
Re: MTN Customer Care Thread by CreativeEvans(m): 4:51am On Oct 18, 2014 |
#25 is been deducted from my account every week,i have called several agents and some said its Facebook bundle,they gave me codes like *510*22#,*610*2# to cancel but still yet,i am still been charged,the line is 08065967244..can you please do something about this please??....MTN is pissing me off,i want this thing off...thinking about stopping using MTN if the #25 deduction won't stop. |
Re: MTN Customer Care Thread by STORM2(f): 2:57pm On Oct 18, 2014 |
STORM2:Still hoping for some help regarding this issue. Thanks |
Re: MTN Customer Care Thread by JideSM: 1:38am On Oct 19, 2014 |
Lordseyad:Hi. The service was activated on 17/10/2014 by 9:12:29 AM. You are no longer subscribed to the service. |
Re: MTN Customer Care Thread by JideSM: 1:41am On Oct 19, 2014 |
sagbar:Sorry about your Dad's phone. Please send an alternative number to reach him on for resolution. |
Re: MTN Customer Care Thread by JideSM: 1:57am On Oct 19, 2014 |
CreativeEvans:Hi. The service is no longer active on your line. |
Re: MTN Customer Care Thread by JideSM: 1:59am On Oct 19, 2014 |
STORM2:Sorry for the inconvenience. The owner of the line needs to be contacted by you. |
Re: MTN Customer Care Thread by JideSM: 10:54am On Oct 19, 2014 |
Y'ello, please visit an MTN office for assistance. The sim is yet to be active and ownership cannot be verified as the sim is not registered. alablec: |
Re: MTN Customer Care Thread by sagbar(m): 11:54am On Oct 19, 2014 |
JideSM:Thanks jideSM...please contact him on 07030506273 |
Re: MTN Customer Care Thread by chibzu: 2:08pm On Oct 19, 2014 |
Hello pls i bought a new sim and registered it immediately but i cant use it cos mtn said its not registered yet. Its been 24hrs since i registered it.i really need to use the sim pls |
Re: MTN Customer Care Thread by Rexyl(m): 5:29pm On Oct 19, 2014 |
Rexyl: May be this should be the next area of challenge for adaquate attention for phone manufacturers if the network providers have no solution. |
Re: MTN Customer Care Thread by timothyuche1(m): 5:48pm On Oct 19, 2014 |
On 17th Oct I received a call from 33952 speaking unknown language to me I dropped the call only for mtn to tell me that I have subscribed for zabura and #50 deducted |
Re: MTN Customer Care Thread by catherineokezie(f): 7:38pm On Oct 20, 2014 |
Gud evening Mr jide,plz u haven't help me to resolve d challenges am facing on my line.diz is d message I do receive:You have been successfully renewed for Ratendate service. The service code are 5033 and 30046 Hi Catherineokezie. Please PM your phone number for Dis is my no:08063091347 still expecting the rectification Tanx |
Re: MTN Customer Care Thread by rezzy: 9:36pm On Oct 20, 2014 |
Hi Mr JideSM, My sister said mtn is charging her for rate and date any time she recharges. They charge her #20. Pls deactivilate form rate and date. I will PM her number to you. Thanks sir |
Re: MTN Customer Care Thread by STORM2(f): 10:05pm On Oct 20, 2014 |
JideSM:right....its aiit I'll live. U're doing an awesome job here. Keep it up I know it isn't easy. Later |
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