bels2986: @surveyProf, thanx for ur concern. I got the refund yesterday.

davidogbonna: Could some1 pls put me tru on how 2 go about dis online shoping stuff on KONGA, cause i jst don't knw how 2 go about it.

missimostate: the blame lies on you because why would someone go to jumia.com to buy something?

go to a proper shop like shoprite or samsung store...see the thing before you buy.


Jumia is funded by foreigners thats why you see their ads everywhere. nobody shops there. its useful in checking prices sha.

i dont trust any online business in 9ja.

georgee:
Guy, e berra go to any shopping Mall and pick up ur goods. KONGA is worse than Jumia. I had a terrible experience wit them. At last, i had to cancel my order. Purchased my stuffs all by myself.
Stay away from Jumia and Konga

DANILSA: BROS PARK WELL JOO ARE YOU A LEARNER OR A MUGU? WHY SHOULD YOU PAY IN ADVANCE WHEN YOU CAN PAY ON DELIVERY. I HAVE DONE A NUMBER OF DEALS WITH JUMIA INCLUDING MY PRESENT S3 AND I HAD NO ISSUE WITH ANY OF THEM.I THINK THEY ARE THE BEST SO FAR. PAY ON DELIVERY AND REJECT IF UNSATISFIED.

melorious4: Which type of tablet is been sold for 26k?

kongalomo: Hmmmmmmm
All wetin una dey talk for here seff don dey fear me o
Ma heart don dey do tum-tum
Why i no quick see this thread chai i don enter am o
I just ordered 2 tabs at d rate of 45geez each yesterday making 90geez plus 3geez delivery cost total 93geez from kwara.
Hope me seff no go join queue for refund matter so?
Hmmmmmm
And pay on delivery no dey ma state.
Anybody in here ever ordered from outside lagos?

voltron:
I voted Jumia.. now they do this? pay on delivery never pay ATM.. NEVER NEVER NEVER

jay44:
av bin using jumia and av neva had any bad xperience.got most of my orders delivered in less dan 48hrs i pray it stays dis way

ayoa123:
When was the last time you contacted Jumia concerning this issue?

shegunore:
Nairaland i have a serious problem a sum of 12,637naira was deducted from my account by jumia ,i did a shopping with them on Friday 6th of december 2013 and they debited me twice removing 25,274naira from my account and they have refused to pay me below are the details of the two mails i have sent to them.Please help me appeal to them to pay me my money and Nigerians please be careful their are fraudster in Jumia now using your card information to deduct additional money.
Hi,
I bought two items last week friday and you guys double charged me 25,274Naira on my Lien account,Please kindly revert the changes ,i checked with my bank and they said the fault came from you guys. Below are the details of my previous transaction:
Confirmation of Online Payment
Trans. ID: 4713340101445090
Trans. Date: Friday, December 06, 2013 10:17:25 AM
Names: Bakare Holuwarshegun
Amount: 12,637.00
Currency: NGN
Email Address: odun_olusegun2000@yahoo.com
Phone Number: 08080301538
Merchant Reference: 300953937
Payment Mode: MASTERCARD
Regards,
Bakare Segun
Hi,
Have been calling for a while now in respect to the issue below how i was double charged,i have called my bank and it wasn't from them,it really look as if your site Jumia is not safe anymore to do shopping and i regret shopping with you guys.Below are the details from my account at the same time the same amount of money was deducted twice and your account department is telling me it wasn't their fault then whose fault is it,i did a shopping from your site and am being fraud :
1 13/12/2013 290605/ECART Internet Service DR 12,637.00
2 13/12/2013 PRCR/000000999999/10-12-2013 09:27:53/FE DR 12,637.00

ExoticHarriet:
Hmmm lucky you oo ..mine is an order for a camera that was cancelled. Because I really love the products they had on display I ordered for another one. I am hoping they are not gonna f**k this one up too. Seriously why put up a product that's unavailable? Does anyone know anything about their pickup centres btw?

ayodelegrace:
On a serious note, Jumia is the worst online store I have ever known.

bels2986:
Jumia is now blaming interswitch as if I bought the merchandise from interswitch!! see SCAM!!!!!!!! mschewwwwww

bels2986:
THANK YOU NAIRALAND, YOU GUYS ARE THE BEST!!!!. I GOT THE REFUND YESTERDAY!!! I APPRECIATE EVERYBODY THAT CONTRIBUTED. THANK YOU.

FXKing2012:

I do not work for Jumia and I have no connection whatsoever with Jumia or any of its employees, I only asked for evidence of being scammed before making accusations in here.
You see, the kind of business model being run by Jumia makes it extremely easy to destroy the company. So before doing so I think it's only fair to ask for a well documented evidence that can be used in court.

lizzb:
Gud afternoon my fellow forumite,i hv been an ardent reader on dis forum but i found it difficult to post, pls am havin problem with jumia nigeria,i ordered for a 32 inch led tv by daytek deawoo with order number 303244968 on 25th of july and was delivered on 27th of july,so being a single mother i had to wait till the nextday before i could mount it because i have to called someone to help me with d arrangement of the tv, fortunaately there was light,only for us to discovered that the screen was faulty with some lines apearin horizontaly on the screen .Imediately i called jumia and they pronised to come and pick it in whic they came and pick it in whic they came and pick it in the third day,so after a week of several calls and emails ,only for them to sent an email to me dat they ve conducted a standard quality check on d item and dey discovered that it was not faulty and will be delivered wirthin d next 24 hrs ,i cslled dem that i dont want it all wht i needed was how they will refund my money bc pple told that jumia sells substandard goods.pls help me to broadcast dis ,i am hv sleepless night over dis,i am a single mother of 3 and a teacher im a private sch wit 27k as salary ,i engage in home lessons to cope ,i engage in monthly contribution of 10 k per month for me to be able to gather d 43k for d tv in whic am payin bac ,we are witout tv since may i strived hard to get it for my kids dis holiday ,but jumia had shattered my dream ,pls good ppl come to my aid. Thanx

jasedu60:
This is my honest opinion guys,

Do not Pay any company in Nigeria that doesn't accept "WowPay", because with WowPay, you can dispute your transactions up to 1month after the order/delivery {based on the company's refund policies}, you simply don't have to worry about paying online or about the person/company you are paying, "EVEN IF YOU ARE PAYING ON DELIVERY" - Some companies sell fake (I'm not saying JUMIA does), so you know you have up to 1 month {based on the company's refund policies} to use the item and you know you don't have to exchange physical cash as well as, having the confidence you can get your money back if something goes wrong.

If anyone you pay through WowPay refuse to pick your call or delay your order, simply "Dispute the Transaction" you can get up to full refund within 72hour of initiating a dispute.

With WowPay, you are simply safer, just ask the company if they accept WowPay or tell them you'll only pay via WowPay, simple!

Signup Now:
https://WowPay.com

JumiaOnline:


Hello there. Kindly be informed that once an item has been certified fit by our quality team, it is in good condition. May we please suggest that you receive this item on re-delivery and proceed to confirm the claim. If you have any issue thereafter, you can please send us a mail to serviceATjumia.com.ng and we would be glad to assist you further. Thank you