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Nairaland Forum / Nairaland / General / Career / Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? (28285 Views)
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Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by KingTom(m): 2:42pm On Jun 12, 2015 |
I met one at First Bank if you see the way the fool looked at me, I asked her if she was ok? She said what is that supposed to mean, I then said "I recommend always sanitary pads for you my dear" 21 Likes |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Rosemary216(f): 2:43pm On Jun 12, 2015 |
hmmm.. too bad.. i dnt hv problem wit dem cos i knw d way 2 talk to dem.. |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by niceguy7(m): 2:45pm On Jun 12, 2015 |
Dem never see better warri man wey go show dem cinema.... |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by VISTIN(m): 2:45pm On Jun 12, 2015 |
You're right, good observation. The other day I went to UBA, Oyingbo - Ebutte Metta Lagos for withdrawal. I first went to ATM and it wasn't working. Luckily for me, I had a piece of cheque. I went inside and joined the endless queue. After a very long time, when it got to my turn, I was told "no withdrawal, only deposit" cos of bad network. I was angry with the lady who was supposed to come and address customers, but she felt less concerned. That's Nigeria for you. 1 Like |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by aziddam1001(m): 2:45pm On Jun 12, 2015 |
Not all sha. The one at skye bank in my area is so calm and friendly. If she notice say you dey vex she go use style calm u down. 1 Like |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by blazer90707: 2:45pm On Jun 12, 2015 |
U haven't seen anytin,try goin to keystone bank kubwa branch abuja.also diamond bank still in kubwa.they are rude 2 Likes |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by 53cur3m0d3(m): 2:45pm On Jun 12, 2015 |
I've never experienced such in any bank I've been to 1 Like |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Mcowubaba: 2:45pm On Jun 12, 2015 |
Most of dem get Bipolar .. 1 Like |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Koolking(m): 2:47pm On Jun 12, 2015 |
Economically, religiously and socially, attitude of most Nigerians (female especially) is of disdain, pride and self-gods. Some of these banks don't care about the attitude of their supposed ambassadors (customer care folks) towards customers, provided they have staff who are still loyal at the expense of meagre wages. You would almost believed it's better at banks if you happen to experience those at government offices. 8 Likes |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by noblegrex: 2:47pm On Jun 12, 2015 |
Well, UBA in OAU is nt like that bt I guess its same everywher, I've seen it in GTB bt with a guy,bt they normally train them on how to attend to customers bt its like they re saddist. Banks have ethics or norms on good human leations. |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by smithadam: 2:48pm On Jun 12, 2015 |
barrnchedo: oga.. check am well na hyper reactive the guy talk na.. no be hyper active...abi too much garri don dey affect ur visual capabilities? 8 Likes |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 2:48pm On Jun 12, 2015 |
This is one out of the numerous reasons,why I won't dare employ a female in sensitive positions,that deals in taking care of the people who provide me my daily bread....imagine a customer care shouting to her boss bread winner...I swear I will send her home instantly without paying her 1 kobo.... The worst part is me standing in queue and one yeye woman will just over-take me and she will answer the woman simply because they are friends back home...most of these customers care and cashiers don't know and have what it takes to do such jobs....and if they should be ignored now...you will hear them shouting gender discrimination.... You as a worker,if you wanna work under me...one thing you should know is that..your/my customers are our God's and thus we should give them every respect and services they deserve..because they are the ones paying your salary not your boss 5 Likes |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 2:49pm On Jun 12, 2015 |
Senselessness of course |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by priiince(m): 2:50pm On Jun 12, 2015 |
Tallesty1: Brada ii find iit hard to believe uu |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 2:50pm On Jun 12, 2015 |
lols. Hyperactive isn't the word. Rudeness, lack of courtesy is more appropriate. It has nothing to do with the desk (CS), it's inbuilt. If you take them away from CS to FT or some other desk, they would still be rude. The best their HOP can do is to remove such person from a desk where he/she has customer interface. This would be done after series of complaints from customers. Sometimes it could be work pressure, other times irate customers always forming quality controllers have a way of getting on their nerves. In all, report them. If the HOP does nothing, call the Head Office. 5 Likes 1 Share |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 2:50pm On Jun 12, 2015 |
kevinberry:Sexism cum Chauvinist 3 Likes |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Creamish(f): 2:53pm On Jun 12, 2015 |
KingTom: lolz...mean! Kachisbarbie: ....exactly. Sometimes, its the way they are and sometimes its work pressure. U speak like a banker babe.. 3 Likes |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by priiince(m): 2:53pm On Jun 12, 2015 |
Jacide:that guy iis a robot o, he was charged with high current |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by younghartz(m): 2:53pm On Jun 12, 2015 |
if you check well cus they're single and above 31yrs I met a lady in diamond bank Gosh! She's jst too kind and lovely She always put a smile on every customers' face I could remember she gave me 5k cus I couldn't withdraw due 2 netwrk ish She dnt knw me frm anywhere yet she helped me....I had to pay her bck d next week cus dat day was friday She has bn d kindest woman I've ever since 7 Likes |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by paulo220(m): 2:54pm On Jun 12, 2015 |
Tallesty1:lolz |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Bloggz74(m): 2:55pm On Jun 12, 2015 |
bongolistik: Lols The truth s I don't wnt to argue ur point but the truth is these customer care people in banks have a lot to do thus try to be smart with each customer. But some customers seem to push them to elastic limit with some unnecessery mistakes repeatedly,remember they are under preasure. Again I'm bold to say that there s something not right with a particular customer who has issue with customer service staffs in 3 diffrent banks. Something is certainly not ok with him/her! 6 Likes |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Kolade354(m): 2:55pm On Jun 12, 2015 |
missKiffy:I dey tell you.........Na to scatter her desk 2 Likes |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by saintbeckie(f): 2:56pm On Jun 12, 2015 |
UBA is worse,though I've never been a victim of such embarrassment but I've witnessed it several times. What they failed to realize is dat,its these customers they misbehave to that pays their salary. If they know the work is stressing them,why don't they resign jeje?There are several hundreds of better unemployed graduates looking for such opportunity. I've concluded in my mind that the day one of them will misbehave to me like dat,i will make sure i report the person to the manager and ensure he/she is queried. So annoying For Original Stone coated roof tiles(50yrs warranty) and Step Tiles Aluminum @Wholesales price,CALL/WHATSAPP 08034116430
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Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Kolade354(m): 2:58pm On Jun 12, 2015 |
KingTom:most especially First Bank.......Bt me no kukuma well na to insult her and threaten her i will report her to her manager..........Try it and u will see na she go first grit u next time. |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by sparkleRed(f): 2:58pm On Jun 12, 2015 |
Hyper reactive he said barrnchedo: 1 Like |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Mega2010(m): 3:00pm On Jun 12, 2015 |
KingTom:Hahahahahaha ,u get bad mouth sha...people around will be like ehhhhh? |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Rhozabeth(m): 3:01pm On Jun 12, 2015 |
Bros op, pls don't blame them. These girls are going thru a lot. I can authoritively tell u that their bosses shine their congo to give them the job, they shine their congo b4 they can be promoted, they shine their congo to get all the benefits that accrue to them and to think that not only one boss does this to them is frustrating. Since these girls do not actually know what they are doing, it is easy for these bosses to push them around! That is why they take out their frustrations on you period! |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Kentrasso(f): 3:01pm On Jun 12, 2015 |
You can't blame them. Most of these bankers are under a lot of pressure from boss and the endless number of customers that come to them, some of them asking questions that anybody can answer. That said, it still not an excuse to behave unprofessionally. The training of bankers should be revised. 1 Like |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Nobody: 3:02pm On Jun 12, 2015 |
No you are wrong...I cannot for the mere fact that you are a female,risk loosing my customers,if one female cannot take the heat there are others who can...and there are males out there very capable and fit for such jobs too...there is a reason,why customer care are mostly females,and if they cannot work based on that reasons,then a male should fill the slot....I ain't saying all females customer care behaves like this,both majority of them do....they seems to forget that there is a specific time for everything....how can people be in line waiting,after spending some minutes in the toilet or bathroom doing what I don't know,then coming back,you have to start unnecessary discussions that are not related to your job...not to talk about attending to someone who jumped queue Freemanan: |
Re: Why Are Some Female Customer Care Assistant Bankers Hyper-reactive? by Ahmeduana(m): 3:02pm On Jun 12, 2015 |
bongolistik:WHENEVER I MEET SUCH CUSTOMER SERVICE REPRESENTATIVE, MY RESPONSE AND REACTION TO THEM IS THAT THEY DON'T DESERVE THE JOB, IT SHOWS CERTAINLY THAT THEY GOT THE JOB THROUGH THE HELP OF SOMEBODY BY DENYING AN MORE APPROPRIATE AND MERITED PERSON. |
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