steppin:
@Op,
That's for a current account not savings.
If you leave a current account dormant, there are bound to be charges in some banks.

Be sure of this fact. First Bank does it too. Someone opened a savings account in my name and I keep on receiving negative alerts in an account there's no money in. Can you imagine?

vivaciousvivi:
Tokotaya please would the same apply to a bank that technically no longer a exists?
I have a dormant account with Bank PHB from a car loan which I have since paid off since 2012.
Thanks

Bank PHB was taken over by NDIC and sold to AMCON through bridge bank arrangement as Keystone Bank. Your account (if it had a balance whether negative or positive) will still be there. The changes affected the ownership not the customers.

I had a salary account in first bank (savings ) port Harcourt. back in 2012

i later got another job in Lagos so I resigned and moved to Lagos. I withdrew all my money and left 1500 naira only in that account. this was since 2013.

two yrs later, I still receive debit alert monthly on that account even though I'm sure it's dormant.


as at last month only 180 naira was left based on the alert I received.

abeg .make I go close that account before firstbbank talk say I dey owe them

I had a salary account in first bank (savings ) port Harcourt. back in 2012

i later got another job in Lagos so I resigned and moved to Lagos. I withdrew all my money and left 1500 naira only in that account. this was since 2013.

two yrs later, I still receive debit alert monthly on that account even though I'm sure it's dormant.


as at last month only 180 naira was left based on the alert I received.

abeg .make I go close that account before firstbbank talk say I dey owe them

Thank u my brother,it seems we are in d same ship,i closed running my acct with ecobank the same year also(2011)when they denied granting me a loan so i went to fidelity,amazingly, this bunch of fuuls still send me sms every month trying to cajole nd trap me to come back,never,but with this xperience of d op i think ecobank will receive a monster as a customer when i visit my ex-branch.i pray those CC will tell me something similiar,then a chaos...will resurrect in d banking hall.

2n2k:


Bank PHB was taken over by NDIC and sold to AMCON through bridge bank arrangement as Keystone Bank. Your account (if it had a balance whether negative or positive) will still be there. The changes affected the ownership not the customers.

Thanks. I had to dig for my former accounts officer's phone number. I have since spoken to her. I am taking this warning seriously

bestower:
Thank u my brother,it seems we are in d same ship,i closed running my acct with ecobank the same year also(2011)when they denied granting me a loan so i went to fidelity,amazingly, this bunch of fuuls still send me sms every month trying to cajole nd trap me to come back,never,but with this xperience of d op i think ecobank will receive a monster as a customer when i visit my ex-branch.i pray those CC will tell me something similiar,then a chaos...will resurrect in d banking hall.

make sure after wrting your letter of closure, make them to sign your acknowledgement so that you can follow up with CBN if they mess up. Ecobank have the habit of using delay tactics to close account. it took me 3 weeks to get my account closed.

Mehn.....am going to close this account sharply,ecobank seems to be the worst bank in the country.

Hmm! I need to close all my dormant accounts

Truflame:
The best bank in Nigeria is GTbank. Make thorough inquiries before transacting with other banks. They can really frustrate the living daylight in you

Gtb is a very useless bank!
I used to vouch for them before but never again.

I opened an acc. By the road with gtbank and d lady. Asked for the branch I want i told her then she told me i'll get a text from them.

I got the text and went to do the proper opening with I'd card and all.

Some months later they blocked my acc without even notifying me. Asking me to bring my national I'd or they can't open the acc.

Gtb is a useless as the rest of them all.

Diamond bank is worst of all in situations like this.
I took a loan from them 4years ago and I balanced up with them on all areas.
But to my surprise I was denied loan from accessbank as a result of diamond bank issues resulting to similar charges like this.

deltateam:



Be sure of this fact. First Bank does it too. Someone opened a savings account in my name and I keep on receiving negative alerts in an account there's no money in. Can you imagine?

And you allowed someone to open an account in your name, that doesn't sound wise to me.

That's why I insist on the right to bear arms as my first proposed constitutional amendment.

phransix147:
I even think say u wan talk something reasonable sef!

Isn't this reasonable enough?
R u reasonable at all?

OP, I do not really wanna criticize them without finding out from you.

Are you sure no letter was sent to you concerning the fact that your account was dormant for a period of time?

Did you move house and maybe did not get the letter?

I can't believe bankers can just sit without informing the customers about happenings.....

Does that mean you don't get monthly bank statements in Nigeria?

This is truly an eye opener,never really thought about it;I must quickly check with my former bank.


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Tokotaya:
If you have a dormant bank account in Nigeria, you could be on CBN’s debtors’ list. Let me recast that, if you have a dormant account in Ecobank, you may already be a debtor, without knowing it. Your name may have been listed as having bad credit on the Credit Risk Management Bureau (CRMB)’s database with CBN. It’s not a demarketing attempt. It is purely my experience that others can learn from.

I had a current account in Ecobank around 2011. My ex-employer moved our salaries there based on a nice presentation made by the Branch Manager of the Bank at the time. However, the promises made were not met, so the salary account was moved elsewhere and we all thought it ended there.

More than three years later, I had left the company and was processing a loan with another bank. Near the completion of the deal, they called to tell me I was owing Ecobank. I was advised to sort it out with them before any progress could be made. I didn’t take any loan. The account didn’t have an overdraft facility. It was a basic current account from which you could never withdraw above your available balance at any point in time. How could I owe on the account?

I called their customer care and the lady insisted I must have taken a loan. I insisted I did not, and tried to convince her to look into the account to see what could have happened. She rudely cut the call!

I made a series of other calls and was linked to their Oke Afa, Isolo Branch where the account resided and was able to establish that it was my dormant account there that ran into negative. Ecobank made some routine charges on the account and when they depleted what was there, they made negative deduction of N119 and the negative started accumulating interest that had amounted to about N2,500 by late last year when I applied for a loan.

What manner of a bank would make deductions from a dormant account? I went to the bank and confronted them. An official explained that an account going dormant does not mean that charges could not be made on it. He said a man can be sleeping, but his bodily functions work nonetheless.

I paid off the money and obtained a letter of Non-indebtedness and took it to my new bank before they could process my loan. The great worry: what if I had not applied for a loan at another bank? How would I have known? Many decades later, may be as a pensioner, one may now apply for something and they will tell you there’s a debt of a couple of millions of naira you need to clear.

I’ve commenced the process of closing the account with Ecobank. Other dormant accounts I have are going too, even though some of the other banks are arguing that their own processes are different from Ecobank’s. They argue that typically, your dormant account holds the last balance there till you reactivate it. One said if at all any customer’s account goes into red, his bank had a standard procedure to call up the customer by phone to alert him. No one called me from Ecobank.

[font=Lucida Sans Unicode]How much was N119 that Ecobank would go ahead to list me as having a non-performing loan instead of calling me to clear it. [/font

]The totality of my experience with Ecobank has been horrible to say the least. To even collect the Letter of Non-Indebtedness was a war. It took nearly 3 weeks of constant harassment to get it ready and on the day I was to pick it up, I spent three and a half hours in their banking hall.
So folks, check up on all your current dormant accounts, especially those with Ecobank.

Op do the maths>>>>>> N119 X 500,000 dormant accts nationwide per bank

Whizzing:
Isn't this reasonable enough? R u reasonable at all?

Big fooooooooool

ECOBANK is the most stupid bank in Nigeria with they old system and old looking ladies that are so so ARROGANT. They will jst keep deducting ur money for what. I have 2 leave that account. A very useless bank far. What kind of peeps even bank with that kind of bank this days. ECOBANK abeg u guys S.U.C.K.S

Truflame:
The best bank in Nigeria is GTbank. Make thorough inquiries before transacting with other banks. They can really frustrate the living daylight in you

Are you sure about this?

cos i remember opening an account in 2011 with GT, ran it for some time then it went dormant.
in 2014 when i went to reactivate it, apart from the hassels of reactivating it, it had automatically been changed to an e-account,
hence i couldn't conduct any transactions in the banking hall.
that would have been no issue if i didn't love flexibility so much.

Fast forward to 2015, i needed to change this account to a savings account and they said i couldn't.
i had to open an additional account despite not needing it.

After two weeks of hearing nothing from them i went back and you know what?
the account wasn't opened and they had misplaced all the documents.

Presently i can't even transfer money from the account.
They keep telling me i've exceeded my limit.

this is the second week now, CS people in the bank don't know what to do.
everybody is just clueless.

So much for the best

Unityp:

Bro i have a savings account with them and i have not been using it 4 about 4 months now.I left about N1200 and it`s already N650 as i`m talking to u.Ekobank simply needs to be cautioned by CBN.My union bank acct have been dormant 4 over 4 years and the 1k i left behind is now N2300(cos they still alert me quarterly)

Me and u dey d same shoe o. The same amount of money I left and d same balance remaining in my Ecobank account. I purposely withdrew all the money in that account because they automatically debit ur account for an ATM u did not request for once ur ATM card expires. My problem is not even that. The last time my ATM expired they debited my account and sent the ATM to the branch I opened the account. It took me 3 good months for them to transfer my ATM card from my domicile Branch to the branch closer to me. D tin tire me.

Ecobank na bank?

There is a sense in which I can sympathize with the banks. Maintaining records must cost something. When you make someone responsible to protect your wealth or to be on standby to receive your wealth for protection or for further transport on to another receiver, I think you cost them some energy.

My annoyance with this method of business is that the service providers start out nearly or completely muting the idea that serving you will cost you money. They do that to keep you around. Then when other supporting revenue streams start to fail, they begin to employ a mixture of deceit and abrasive logic to take your money from you. At worst, they act like this Ecobank case where they don't even alert you that they are charging you anything until it's become a major problem for you. And suing them then becomes a very messy business.

A relative has an account with Ecobank and each time I've had to deal with them in his behalf I have found them less than appealing. I really wonder how their customers endure them. My experience though is that all these banks have serious customer service problems. They are very poor at taking care of their customers' interests. It makes me think that banking isn't their real business.

Could someone do an in-depth exposé on the banking industry, for heaven's sake?

I think people should seriously consider keeping personal updated records of their bank accounts and ensure to deactivate them as soon as they find them unnecessary. Chances are they will cost you something eventually to keep holding on to them.

Btw, thanks, OP, for sharing the information. It saves us all a lot of undue stress.

They just lost another customer.

Welcome 2 Naija, d land of milk and honey

please house,


To close an account with any bank, it is not necessary to go to the exact branch you opened the account right?

Bsc:
I left 5,000 in my dormant Diamond Bank account. Please who is owing who?

Gbese re , better go check your name for Punch newspaper , I dey suspect say your name na him dey top the list of debtors

Richy4:
OP, I do not really wanna criticize them without finding out from you.

Are you sure no letter was sent to you concerning the fact that your account was dormant for a period of time?

Did you move house and maybe did not get the letter?

I can't believe bankers can just sit without informing the customers about happenings.....

Does that mean you don't get monthly bank statements in Nigeria?

My friend it seems toy have been away for a long time!

steppin:
@Op,
That's for a current account not savings.
If you leave a current account dormant, there are bound to be charges in some banks.

My savings Account with ecobank had the same issue and i had to close the account.
Debit of N93 monthly even when i haven't operated the account for a while.
I spoke to a customer care rep at ladipo and they could only say its normal maintenance.

Good Riddance to Rogue Bankers

This is an eye opener, I need to check with Diamond Bank fast o!

On the other hand I get too much communication from eco bank but their Internet banking is not user friendly