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Nairaland Forum / Science/Technology / Phones / See What Jumia Did (6908 Views)
See What Jumia Did by onajo2000(m): 6:34pm On Oct 01, 2015 |
I made payment for some items to jumia since on 28/09/2015 only for them to tell today that my order has been cancelled .....am waiting for their reply for the reason why my order was canceled |
Re: See What Jumia Did by RobinHez(m): 6:57pm On Oct 01, 2015 |
There could be 2 possible reasons.. 1. Your order wasn't confirmed 2. You chose 'pay by bank transfer' and you didn't pay during the stipulated '2-days' period. The third one which I don't think applies here is if they failed at multiple attempts in delivering the goods to you. So what do you think went wrong? And would you like to place the order again? Let Adah96 (a jumia consultant on NL) help you procure the products, saving you the stress! She's waiting! 1 Like |
Re: See What Jumia Did by busoye19: 7:12pm On Oct 01, 2015 |
Jumia is now becoming something else. You will pay for a product (i.e phone) with certain specs and Jumia will send similar one with lesser price and specifications. It happened to me and a friend recently. As at now, Jumia is yet to refund my money. Shine your eyes, always insist on pay on delivery and check the product well before making payment. |
Re: See What Jumia Did by RobinHez(m): 7:16pm On Oct 01, 2015 |
busoye19: That is done after seeking the consent of the customer through a phone call... Are you sure none of you answered a call from them? You know how those CC used to talk like they don't shit ![]() |
Re: See What Jumia Did by busoye19: 8:29pm On Oct 01, 2015 |
RobinHez: ![]() ![]() ![]() |
Re: See What Jumia Did by Doughyeenbae(f): 8:52pm On Oct 01, 2015 |
Pay on delivery all the freaking time... Works for me 7 Likes |
Re: See What Jumia Did by onajo2000(m): 9:10pm On Oct 01, 2015 |
RobinHez: I added all the items to my cart on Sunday and I bought them on Sunday and do the bank transfer on Monday.... So what is wrong with the order? I received the confirmation email after their cc called me to confirm what I ordered |
Re: See What Jumia Did by kennynelcon(m): 9:26pm On Oct 01, 2015 |
Leave Jumia, konga is better...pay on delievery . |
Re: See What Jumia Did by RobinHez(m): 9:29pm On Oct 01, 2015 |
onajo2000:Was the payment acknowledged by Jumia? U knw that bank thingy is risky in Naija... |
Re: See What Jumia Did by RobinHez(m): 9:30pm On Oct 01, 2015 |
kennynelcon:Lol.. Jumia does POD too ![]() |
Re: See What Jumia Did by busoye19: 9:42pm On Oct 01, 2015 |
RobinHez: I have never regret shopping with Konga. But Jumia....... fraudulent activities too much for them. 4 Likes |
Re: See What Jumia Did by keVeeeN: 9:53pm On Oct 01, 2015 |
busoye19:like they have stolen your money before |
Re: See What Jumia Did by RobinHez(m): 10:40pm On Oct 01, 2015 |
busoye19:Hmm... Jumia is still very reliable o |
Re: See What Jumia Did by LOZENGE(m): 11:23pm On Oct 01, 2015 |
I experienced something similar to urs. I ordered for a product and did a bank transfer the following day 23rd of September . had to call their cc on the 29th to know u my oder was drip at processing stage they said that my payment was not confirmed that I should sent evidence of payment to their mail which I did, after two day wait I called back only for them to tell me that my order has been cancelled cause of non payment. Anyone who has experienced such please advise me on how to recover my money as it stands now am no longer interested in buying d item but my money 1 Like 1 Share |
Re: See What Jumia Did by RobinHez(m): 11:55pm On Oct 01, 2015 |
LOZENGE:that is a very risky thing o,,,bank payment! just goto the nearest pickup station to you. |
Re: See What Jumia Did by onajo2000(m): 11:29am On Oct 02, 2015 |
RobinHez: If the payment was not confirmed I don't think their CC will call me to confirmed what I ordered. |
Re: See What Jumia Did by onajo2000(m): 11:31am On Oct 02, 2015 |
What I bought is up to 70k... This is not a joking matter ooo |
Re: See What Jumia Did by RobinHez(m): 11:41am On Oct 02, 2015 |
onajo2000:Na...its not like that! They call you to 'confirm' the order you place not to confirm the payment. This is done to avoid 'robots' making orders! ![]() |
Re: See What Jumia Did by RobinHez(m): 11:42am On Oct 02, 2015 |
onajo2000:Where do you live sir? |
Re: See What Jumia Did by onajo2000(m): 11:43am On Oct 02, 2015 |
The annoying part is that after receiving my email to them and even acknowledge the mail since yesterday nothing has been done to say their part of the cancellation |
Re: See What Jumia Did by onajo2000(m): 11:45am On Oct 02, 2015 |
RobinHez: Kaduna |
Re: See What Jumia Did by onajo2000(m): 11:48am On Oct 02, 2015 |
RobinHez: My account was debited instantly |
Re: See What Jumia Did by RobinHez(m): 11:58am On Oct 02, 2015 |
onajo2000:yeah...just like when u go to atm and u dont receive money.... all am saying, that was a risky thing to do, POD is available. anyways, try visiting their pickup station here @Kaduna City: ANGWAN RIMI Address: No.3 suleiman crescent off alkali road, Angwan rimi (GRA) 1 Like |
Re: See What Jumia Did by onajo2000(m): 12:08pm On Oct 02, 2015 |
RobinHez: I will go to my bank to confirm if they(jumia) have received the payment |
Re: See What Jumia Did by RobinHez(m): 12:11pm On Oct 02, 2015 |
onajo2000:Great, then collect a form of evidence from theem u'd use @ their station |
Re: See What Jumia Did by LordReed(m): 12:54pm On Oct 02, 2015 |
Doughyeenbae: As in! 1 Like |
Re: See What Jumia Did by Mystiq25(m): 3:24pm On Oct 02, 2015 |
RobinHez:In few selected towns! but for Konga POD is nationwide that is why I prefer Konga. |
Re: See What Jumia Did by Nobody: 4:47pm On Oct 02, 2015 |
I ordered a laptop battery for pickup at their surulere branch. I ordered a 8800mAh while they offered a 5200mAh which i rejected. It seems the seller brought the wrong one. I never knew they didn't have all the products in their stock. |
Re: See What Jumia Did by onajo2000(m): 11:45pm On Oct 02, 2015 |
From their mail and call today it seems the problem is from the seller and time of delivery, so they have no other option than to cancelled the order. Am waiting for my money to be returned back to my account within 3-5 working days |
Re: See What Jumia Did by onajo2000(m): 11:47pm On Oct 02, 2015 |
I only ordered one of the previous items on POD, if they bring it fine if they don't no problem again |
Re: See What Jumia Did by 4peace(m): 7:15am On Oct 03, 2015 |
AdmiralDru: Typical naija as usual we dont look for detail whenever we see eyes catching thing(things we love)(it happened to me once) Here is the catch both Jumia n Konga always give info about suppliers of the particular item you want or do you think its coincidence seeing like 10 diff prices for a particular item. What they have in store at present and they can vouch for is always with a tag ''sold by jumia or sold by konga'' So always us POD, its safe you can use ATM on POD
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