Respond to the query and learn from the mistake
You need he job anyways.

From your write up and looking for enemy where there's none, I can safely say you're incredibly arrogant


You asked someone who was trying to show you your error to shut up? How classy of you



And then you claim people hate you and back bite you in your office



Kontunu ooo

cremedelacreme:
It was a grave mistake you made, though nobody is above mistake. [b]The management asking you to pay the differential is both legally and morally wrong. [/b]What they should have done is to give an instruction to the bank to restrict any form of withdrawal (by placing a no debit) on all staff accounts till the anomaly is corrected, with that everybody is fine. This is also the reason most banks also ask for hard copies of salary schedule before it is processed. Anyway, I wish you luck.

Most companies if not every insists every avoidable mistake must be punished, it's not about legal or moral issues, what if the guy is sacked, do you think he has any "legal" case in court?

The accounts may not be same bank and placing a lien on them may not be possible. The company can ask the staff to make refund for the excess while the short paid staff members will get additional payment.

yew nid to b more careful nxt time...buh seriously, I fink all staff should kw what thr salary is n those who overdrawn shud b given query as well...2ndly, how did d bank balance thr account cos d amount on d cheque will differs frm d mem o yew sent...lastly, I'm sure d most affected staff are the top staff n majorly dey must v overdrawn n d fear of debiting thr salary account for next month is wht dey r reflecting on

Keneking:
Ok

- I can assure you that you would not be responsible for any excess or surcharge for the last payment to any employee.Your immediate boss or line manager would be queried.

- Expect a graded warning letter from HR.

- I see nothing wrong in accepting responsibility for the human error. However, your competence is really in doubt judging by the language of your write-up.

- Are you a qualified finance officer or manager?

- I expect you to modify the schedule as soon as possible so that management can see the extent of liability and plan how to remedy.

- I disagree that the October payroll would be higher than November especially if you consider bonus and 13th month payments.

My brother you just stated exactly what was going on in my mind. Talk of spelling errors and poor english. An embodiment of incompetence she must be!

Melahou:





Bros i also prepare salary schedule, in most banks a cheque does not need to accompany a schedule
It could be in this format. "Kindly debit our account with the tune of...

And also in terms of verifying,
Such document is an instruction whether it's writing may 2015 or June 2014 on it.

Some companies still pay outstanding while current month will still be on pending

The bank only complied with the instruction to debit and pay

The OP said a cheque was forwarded with hardcopy. If a cheque is forwarded, it should be the instrument of payment and the bank has no right to debit the customer beyond the value of the cheque since the cheque no is the document no that will be quoted for the transaction. This is different from the direct debit scenario you described.

xtervaganza:
From your write up and looking for enemy where there's none, I can safely say you're incredibly arrogant


You asked someone who was trying to show you your error to shut up? How classy of you



And then you claim people hate you and back bite you in your office



Kontunu ooo

My brother thank you for pointing this out. What an incompetent lady! She doesn't deserve to be pardoned. Poor english and wrong spellings.

Sisiedo:
Hello career Men and Women in the house. I seriously need your guide on this. Non career Men and women are also welcome provided you're vast in the area of administration.

Lawyers and Accountants in the house, you're welcome. Lalasticlala, Mr. Jarus please honour me with your time.

I created a new ID for this purpose not because I want to hide my identity from fellow forumite but from my siblings and a colleague and an ex-colleague who are aware of my membership and regular commenter here.

I work with a private company were corruption, back biting and witch hunting is the order of the day. Am not here to talk about the corruption aspect but the witch hunting and back biting. This happens if you don't belong to their clique.

If I told you I am angry and feel like exploding I won't be far from the truth.

Aside previous issues which I don't want to go into, it started towards the end of last month (November). I forwarded the soft copies of our salary schedule to the bank after the account department have gone to the bank with the cheque and hard copies for our November salary to be credited into our various accounts.

Over 24hours later, alert were not forth coming; of which payment due date was the same day the documents was sent to the bank. Our account officer was contacted and he said the bank was having network issues.


The next day, our accountant came to me and asked me to forward the soft copy to another receipiant saying the former receipiant was on leave. This I tried to do with the system but was unsuccessful due to bad network. Due to the urgency of the matter, I resorted to using my phone. I opened my sent folder and did the forwarding and it went on the first click.

I later left the office for breakfast. I was in the middle of it when my phones started buzzing. I was confused and alert on what could make 3different people be calling me at the same time. I decided to pick the most senior (position) persons own. He asked me to come to the office immediately that my immediate boss seeks my presence, this I oblige. I picked the next, she said same. I left my food for my colleague I went out with to bring it down to the office for me.

On getting to the office, I met the accountant at the entrance of my own office furious; she asked to know the month(salary) I forwarded to the bank. I don't understand I responded! Still furious, she told me I sent October instead of November. At this state I was confuse and was trying to confirm her assertion by checking my sent folder. She was still vibrating and saying all manners of things I can't remember. I kept her quite because I don't want to involve her in a show of shame and secondly she have a speech defect (stammerer). It got to a point her presence beside me and her noise became irritating. I shut her up; asking her to stop raising her voice on me and that I am not a kid. This actually worked because she kept quite and left for her office.

I was able to access my sent folder after countless refresh. Behold, it was actually October I sent . The head of management requested I print both October and November schedule for him. This I did. Maybe they went to the bank with it, I don't know.

A circular was released informing staff that a mistake was made in the schedule sent to the bank and will be rectified in December salary were credit or debit should be expected.

Minutes later, I was issued a query. Worthy of mention is that "I sent October salary schedule instead of November to the bank thereby causing embarrassment to staff and management and that I should explain why disciplinary action should not be taken against me for the serious mistake"

I replied thus "that I had diffulties using the system due to bad network and had to use my phone to forward the mail. Unknown to me that october schedule was the last item on the sent folder and I forwarded same without refreshing. And that I acknowledge my mistake and take responsibilities for the EMBARRASMENT my action has caused"

Just yesterday, the accountant called me asking if I have received a letter from my immediate boss, I told her no. She said OK and that I should expect one. And that I was being asked to pay for the over credit some staff got. She added that the head of management insisted on it even after she and my immediate boss kicked against it (washy).


Though am still expecting the letter, I was able to get access to my file and the comment reads "she take responsibilities for (as indicated in her last paragraph) so be it!
mmmm, now, ladies and gentlemen, please analyse and tell me how to react upon receiving the letter. Is their decision legal and morally right? Thanks for taking your time to read the long epistle. I await your comments and directions.

You dont deserve to be pardoned judging by the utter arrogance u displayed towards your colleague. U need to go back to sch.Ur english is poor

Am sure those accs are salary acc which the company opened for their staffs and hav full access to,wat happened to reversal of wrongly posted transactions which banks does on individuals let alone employees working wit d same firm,why cant ur firm wait til dec to debit/credit where necessary or those employees are no longer with the firm, sum firm and their rubbish..oga,settle dis issues tro litigations if u hav wat it takes,its unprofessional to pay for salary ur fellow staffs who are stil active in ur organisation receive wen the mistake can be corrected easily.Also begin luk for new job cos ur name is already in the black book and sooner or later u'l be sacked..

BTT:
Wash.

Worst case scenario: You will loss your job and you have vindicated your organization by 'claiming responsibility' for that mix-up. Perfect excuse to excuse an arrogant staff. Except you are not known for errors and are loved by the power brokers.

Otherwise they are just threatening you, especially if you are the kind with padded shoulders. Thank your stars you didn't credit wrong accounts or double-pay your colleagues.

I opine that you honestly acknowledge your error and be a little more agreeable, especially with your superiors as your writing makes you cut across like an arrogant and pompous staff.

I am neither a lawyer nor an accountant but I manage dozens of people and I know errors happen. What happens next is usually your reactions after the error.

Good luck.

U captured all I wanted to say.
The OP, sisiedo obviously has serious issues with interpersonal relationships in the work place. She clearly dislikes most of her colleague (especially the power brokers) and the feeling seems to be mutual.
I think she shud just take it easy and learn to work amicably with her colleague. She shud learn to make allowances for the peculiar behavior of other human beings around her and tolerate them.
She shud concentrate on excelling in her job while being very polite and friendly with her colleagues.

As for the issue on ground, she should humble herself before everyone and beg for leniency.

Sisiedo:



I wish you the same!

i haven't sent oct salary from my phone to anywhere

The wording of your reply puts you at risk. A better reply would have been to apologise, that it was human error and promise it will never happen again.

Like someone said send in another letter indicating you are sorry and it will never happen again. Do not accept responsiblilty for the consequence in writing

Sisiedo Pele o,

But really, once you know you have "cabals" on your matter you shouldn't have signed to accept the responsibility. That's very grave o! Any responsibility meted out to you is deemed legal as you signed for it of your own free will. You should instead have asked for 24 - 48hrs to rectify the error and rush to the bank asap. The bank also has a share in the blame. They obviously didn't cross check so they should share the heat with you. That way before the with hunters come up with a cross, they have lost the case.

I hope they don't even have more coming up for you depending on the size of their coven.

xtervaganza:
From your write up and looking for enemy where there's none, I can safely say you're incredibly arrogant


You asked someone who was trying to show you your error to shut up? How classy of you



And then you claim people hate you and back bite you in your office



Kontunu ooo

u are correct.

The lady is very arrogant and incompetent. Rather than face and master her Job, she is busy looking for enemies where there is probably none.

Everybody must not like u in the office. But the ability to look beyond that fact and still work with them as a team to achieve the best result for your company is the greatest selling point a career person will ever have.

Trust me, I am talking from experience. I have been a continuous victim of serious job threatening slander and false accusations in my office. But I have learnt to look beyond all that and put in my best. Cos I know that as long as it remains just an accusation without any evidence, I cannot be sacked. U need to see me smiling and rapouring with the very clique behind all the slander. U will think I am either a very daft and blind man for me not to notice their hypocrisy, or simply too stu.pid to care.

The wording of your reply puts you at risk. A better reply would have been to apologise, that it was human error and promise it will never happen again.

Like someone said send in another letter indicating you are sorry and it will never happen again. Do not accept responsiblilty for the consequence in writing.

More important. .. when you make mistake be humble.... it helps alot

cremedelacreme:
It was a grave mistake you made, though nobody is above mistake. The management asking you to pay the differential is both legally and morally wrong. What they should have done is to give an instruction to the bank to restrict any form of withdrawal (by placing a no debit) on all staff accounts till the anomaly is corrected, with that everybody is fine. This is also the reason most banks also ask for hard copies of salary schedule before it is processed. Anyway, I wish you luck.

I second this comment...and with my little advise since u already knws the kind of environment u work in, especially with bosses who picks serious interest in your case per time then u shud av jst apologise for the gross error and devise fast means of correction which will involve the bank to help out too... truly u committed the error bt the acct officer also has a part to play too cos hardcopies were sent initially....in a nutshell in cases like dis requires remorseful apology and Immediate solution.
All will be well!

Ignorance in your line of duty is NEVER an excuse. What you did is a costly mistake. Since it was a network problem, you were supposed to have waited or to have consulted your superior before sending any msg through your personal phone.

As someone who works in an accounts department or whatever, you ought to be very careful in handling any sensitive issue like yours whereby you have to do something to please others to your own detriment which is a costly mistake.

You have no legal standee to defend yourself, rather to ask to be forgiven and NEVER to do such costly mistake again.

The company may have lost some money in the process of this wrong information you must have sent to the bank.

Your company should have written the bank immediately with a fellow up letter to rectify the mistakes and not to ask you to pay.

In managing salaries, on monthly basis, except there are exits, additions you are likely to have the same amount. Not sure if you work in a wage-paying organisation. However, using your information, there would not have been significant difference. Again, perhaps your company uses a Community Bank. Any bank should have a tripartite or worse still a dual verification (Cheques or debit advise from Finance duly signed, Schedule of Employees with amount payable which total should tallying with the amount on the debit advice or cheque (obviously this is soft copy most-times), and/or a hard-copy of the staff schedule duly approved by relevant signatory for record purpose). With any varaition on either of these, the bank ought not to have released the credits (worse case is for your management to advice employees about this error).

Now my advice are:

i. Do not confront your management. If you are debited for the excess (if any), ensure the December schedule adjust for every over-payments. Again, I am wondering why there were no shortages (underpayments). Could it have been you overpaid only?

ii. On receipt of the letter, reply to your HR and copying your Accountant and Auditor that you would expect the corrections to be made in December. Politely ask them to kindly confirm to you where the adjusted difference would be paid to other than to re-imbusrse you for the deficit you will suffer in November. This would definite cause them to do the right thing, as nobody wants a soiled career.

iii. Your bank erred greatly in not checking the different transaction documents they received. On this note, it may be petinent to mention in your reply (again politely), that you suggest that the management meet with the bank to ensure better controls are in place to safeguard company funds. It was good that it is salaries, it could have other bigger payments and would be lost.

iv. Your last paragraph on your reply to the query was very wrong, though written with good intention. Perhaps you answered in panicky mode or was angry. Next time, find an experienced and trusted friend to review your reply. In any case, you may also notify your employee relations officer (if your company has one) to help your persuade management to rescind their earlier decision.

From your response to their query though you admitted your mistake but there was no sign of apology & promise that such will not repeat it self again in the content of your letter. A similar case happen to my Assistant in my place of work. Though we accepted the apology but there was still little condition attached that is he was not 100% free. This happen as a result of his interpersonal r/ship with other top management. Pls be always be humble to your superior & even among your colleagues it will not take anything from you

It was a mistake jooor, I'm sure they will let it go. Dont trouble yourself, be at peace, time will sort out the tempest.

Who are those idiots saying she was rude?

BCISLTD007:
My question is simple.....did ur salary schedule not have a heading (a very readable one) and did u not save the attachment as "October salary schedule "?

Answer

Yes to your both questions

Promise323:
Who are those idiots saying she was rude?

Just ignore them as I have chosen to do.

MurderX:
It was a mistake jooor, I'm sure they will let it go. Dont trouble yourself, be at peace, time will sort out the tempest.

The letter has been served already and I've been asked to bear the cost.

Sisiedo:


If really you mange people as stated in your last paragraph, I believe you don't allow your emotions to cloud your judgement. Meditate on that. Peace!

You consulted on the www for advise; you got some and your ego won't let you focus that these people giving you free advice are not, in your parlance, emotionally attached to your situation.

I bring words, not war. But if you want to focus on me other than your issue, you are barking the wrong tree.

Sisiedo:


Yes to your both questions

Then it was a honest mistake and the slowpoke at bank who opened the scheduled and paid it with noticing both titles is largely at fault....u should have used that in ur defense...

Well there is no use crying over spilt milk....

In accounting every credit entry most have a corresponding debit. So therefore were did the debit entry come from. Professionally no bank will make that mistake.thank you

@ validated, thanks for your response and advise.

I've been asked to bear the cost. I am not in finance dept neither am I in charge of preparing payroll. I am only responsible for sending duly completed soft copy passed to me to the bank.

Yes, cheque advice was sent to the bank. The cheque, advice n d schedule have the same figure. Only the soft copy was different.

It will surprise you to know that the bank involved is one of the leading banks in the country.

Your advise to reply their letter is duly noted. Thank you very much.

gabitogabby:
In accounting every credit entry most have a corresponding debit. So therefore were did the debit entry come from. Professionally no bank will make that mistake.thank you

Unfortunately, a leading bank just made the mistake.

esonuu:
Am sure those accs are salary acc which the company opened for their staffs and hav full access to,wat happened to reversal of wrongly posted transactions which banks does on individuals let alone employees working wit d same firm,why cant ur firm wait til dec to debit/credit where necessary or those employees are no longer with the firm, sum firm and their rubbish..oga,settle dis issues tro litigations if u hav wat it takes,its unprofessional to pay for salary ur fellow staffs who are stil active in ur organisation receive wen the mistake can be corrected easily.Also begin luk for new job cos ur name is already in the black book and sooner or later u'l be sacked..

God bless you!

It's simple, just place standing order or calculate those give above n deduct it from their next pay and they should be sent query also because they fail integrity test.It has once happened before where I work and this was the method I used and it worked...

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