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MTN Customer Care Thread - Phones (135) - Nairaland

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Re: MTN Customer Care Thread by hameeenata(f): 7:36am On Jan 29, 2016
Dear jideSM..
I appreciate your effort in this thread.. Pls how can I recover my share n sell password. Thanks
08167002724
Re: MTN Customer Care Thread by hameeenata(f): 7:44am On Jan 29, 2016
Please help me deactivate Facebook daily 5naira from my phone. 07066662176
Re: MTN Customer Care Thread by mikkymaths(m): 10:52am On Jan 29, 2016
JideSM:

Hello Pweetymaro, the short code service has been deactivated.
Dear jideSM, Pls kindly cancel all my subscription on mtn no: 08034104683. 20 naira been deducted from my account everyday Tnx
Re: MTN Customer Care Thread by JideSM: 4:57pm On Jan 29, 2016
hameeenata:
Dear jideSM..
I appreciate your effort in this thread.. Pls how can I recover my share n sell password. Thanks
08167002724

Hello hameeenata, thanks for your feedback. You will be contacted shortly. Regards
Re: MTN Customer Care Thread by JideSM: 5:02pm On Jan 29, 2016
hameeenata:
Please help me deactivate Facebook daily 5naira from my phone. 07066662176


Hello hameeenata, kindly note that the service is no longer active on the mobile number you provided. All inconvenience regretted. Regards
Re: MTN Customer Care Thread by JideSM: 5:10pm On Jan 29, 2016
mikkymaths:


Dear jideSM,
Pls kindly cancel all my subscription on mtn no: 08034104683. 20 naira been
deducted from my account everyday
Tnx

Hello mikkymaths, apologies for the inconvenience caused by this. Please be informed that the service has been deactivated as requested. Regrads
Re: MTN Customer Care Thread by JideSM: 5:10pm On Jan 29, 2016
mikkymaths:


Dear jideSM,
Pls kindly cancel all my subscription on mtn no: 08034104683. 20 naira been
deducted from my account everyday
Tnx

Hello mikkymaths, apologies for the inconvenience caused by this. Please be informed that the service has been deactivated as requested. Regards

1 Like

Re: MTN Customer Care Thread by Nobody: 5:40pm On Jan 29, 2016
I'm in the UK and MTN has been texting me to send YES to 799 to activate my SIM using my BVN details. The problem is that the SMS isn't going, which I suspect is because my SIM is on Roaming. I do not want my Line to be blocked. Is there a way to get around this? Please advise.
Re: MTN Customer Care Thread by JideSM: 5:50am On Jan 30, 2016
sunical:
I'm in the UK and MTN has been texting me to send YES to 799 to activate my SIM using my BVN details. The problem is that the SMS isn't going, which I suspect is because my SIM is on Roaming. I do not want my Line to be blocked. Is there a way to get around this? Please advise.


Hello sunical, so sorry for the inconvenience caused by this. Please send your mobile number, email address and an alternative number to reach you via PM. I'd like to contact you. Regards
Re: MTN Customer Care Thread by uchetex247: 5:41pm On Jan 30, 2016
pls jide kindly deactivate my line from and football fact services or mtn play service ,which I mistakenly subscribed for my no is 08168576106..
thanks. .as I await in anticipation. ...
Re: MTN Customer Care Thread by otokx(m): 7:20am On Jan 31, 2016
Kindly deactivate caller tunes and caller feel and stop all subsequent deductions on 07033467790, thank you.
Re: MTN Customer Care Thread by Yolobazz(m): 7:29am On Jan 31, 2016
Hello, What data bundle can one buy with 1k on mtn for now?
Re: MTN Customer Care Thread by Ligxy(f): 7:34am On Jan 31, 2016
JideSM:



Hello sunical, so sorry for the inconvenience caused by this. Please send your mobile number, email address and an alternative number to reach you via PM. I'd like to contact you. Regards
I subscribed for BBCDAY two days ago, it's already over 35hrs and I can't do another subscription. I keep getting a text that I still have a valid subscription. Please can you cancel this for me? really frustrating.
Re: MTN Customer Care Thread by Nobody: 8:00am On Jan 31, 2016
Just after one hour of subscribing, my BBC monthly subscription expired, customer care not ready to do anything on it, help o. https://www.nairaland.com/2902597/mtn-stole-1000-not-ready
Re: MTN Customer Care Thread by kolawoleahmed(m): 11:55am On Jan 31, 2016
Gudmorning sir Mr. Jide, pls kindly cancel d subscriptions dah drain my money evry day/week 09034012181

Thanks in advance
Re: MTN Customer Care Thread by buklarbest: 3:22pm On Jan 31, 2016
Dear JideSM,,pls i need ur assistance,,i cant browse wt my line since wednesday...its nt displaying the E or G anymore and always telling me '' temporary network problem'' pls help me out 08109665856
Re: MTN Customer Care Thread by Nobody: 6:04pm On Jan 31, 2016
salaksmana:
Just after one hour of subscribing, my BBC monthly subscription expired, customer care not ready to do anything on it, help o. https://www.nairaland.com/2902597/mtn-stole-1000-not-ready
am having same problem,I subcribed yesterday,bbc monthly.got a text this morning that my sub has expired called them dey said they would ectify it,got a text dis evenin dat my probs has been resolved..yet I can't browse,ntim..my stat still says I hav no active sub..its so fustrating!! 2mrw am porting.. angry
Re: MTN Customer Care Thread by Nobody: 6:14pm On Jan 31, 2016
emmijes3:
am having same problem,I subcribed yesterday,bbc monthly.got a text this morning that my sub has expired called them dey said they would ectify it,got a text dis evenin dat my probs has been resolved..yet I can't browse,ntim..my stat still says I hav no active sub..its so fustrating!! 2mrw am porting.. angry
Na so I see am too ooo
Re: MTN Customer Care Thread by Nobody: 6:22pm On Jan 31, 2016
salaksmana:
Na so I see am too ooo
they r still at loss sha! Was so pissed,I borrowed 1500,nd I dnt intend to pay ..I'd rather get a new sim..or port.. grin
Re: MTN Customer Care Thread by Nobody: 6:34pm On Jan 31, 2016
emmijes3:
they r still at loss sha! Was so pissed,I borrowed 1500,nd I dnt intend to pay ..I'd rather get a new sim..or port.. grin
Lafffiiiing, u don vex finish oo, seriously MTN can be frustrating.
Re: MTN Customer Care Thread by Nobody: 6:45pm On Jan 31, 2016
salaksmana:
Lafffiiiing, u don vex finish oo, seriously MTN can be frustrating.
wink yep
Re: MTN Customer Care Thread by peteregwu(m): 1:06am On Feb 01, 2016
Please mtn, how do I unsubscribe from mtnplay English SMS I do receive, they charge me N50 every week. Pls unsubscribe me.
Re: MTN Customer Care Thread by Nobody: 6:08am On Feb 01, 2016
salaksmana:
Just after one hour of subscribing, my BBC monthly subscription expired, customer care not ready to do anything on it, help o. https://www.nairaland.com/2902597/mtn-stole-1000-not-ready
MTN Bring back my subscription oo, its been 3 days now.
Re: MTN Customer Care Thread by JideSM: 8:25am On Feb 01, 2016
Please PM your number for assistance.

peteregwu:
Please mtn, how do I unsubscribe from mtnplay English SMS I do receive, they charge me N50 every week. Pls unsubscribe me.
Re: MTN Customer Care Thread by Nobody: 9:19am On Feb 01, 2016
What is horribly the fault with mtn internet platform lately?
Re: MTN Customer Care Thread by peteregwu(m): 9:34am On Feb 01, 2016
JideSM:
Please PM your number for assistance.


I have done that bros
Re: MTN Customer Care Thread by JideSM: 9:54am On Feb 01, 2016
Your issue has been resolved
peteregwu:


I have done that bros
Re: MTN Customer Care Thread by JideSM: 9:57am On Feb 01, 2016
So sorry about this indigene. What internet issue are you currently experiencing on the network?

indigene:
What is horribly the fault with mtn internet platform lately?
Re: MTN Customer Care Thread by kolawoleahmed(m): 10:57am On Feb 01, 2016
Gudmorning sir Mr. Jide, pls kindly cancel d subscriptions dah drain my money evry day/week 09034012181
Thanks in advance
Re: MTN Customer Care Thread by JideSM: 11:42am On Feb 01, 2016
Hello Kolawoleahmed. The services have now been cancelled on your line as requested.

kolawoleahmed:
Gudmorning sir Mr. Jide, pls kindly cancel d subscriptions dah drain my money evry day/week 09034012181
Thanks in advance
Re: MTN Customer Care Thread by calabaman(m): 1:11pm On Feb 01, 2016
Hello Jide,

Having an issue which is bringing me lots of displeasure.

Has to do with a premature expiry of a BBOS subscription.

I have called 180, chatted you guys via LIVE CHAT all to no avail...

This is my last option. would pm you the number.


thanks.. issue resolved
Re: MTN Customer Care Thread by uyogabie(f): 1:46pm On Feb 01, 2016
I just subscribed to mtn better me plan yesterday with 2k for 2gig..This morning I'm seeing zero as my balance.I'm an online student an I have a skype chat with one of my lecturer this evening.I'm so frustratedI've called customer care they said its a technical problem.May be it will take forever to rectify it.

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