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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (587135 Views)
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Re: MTN Customer Care Thread by kolawoleahmed(m): 7:39pm On Feb 05, 2016 |
Gud evening sir Mr. Jide, I always experience sim registration failed every 5mins. Pls, will you kindly find me a solution to this 08030643136 Thanks in advance |
Re: MTN Customer Care Thread by Nobody: 9:26pm On Feb 05, 2016 |
JideSM:Please, it is true that there is a mtn data plan that allows customers to browse unlimitedly for a day at #100. If it is true,tell me the data cap of the data plan. This question needs a response cause the message was received from mtn. |
Re: MTN Customer Care Thread by 2sexycom(m): 10:20pm On Feb 05, 2016 |
Ccanyanwu:no such thing exist except through back door. ![]() ![]() ![]() |
Re: MTN Customer Care Thread by JideSM: 12:33am On Feb 06, 2016 |
kolawoleahmed:Thank you for contacting us, you can text STATUS to 799, if confirmed that your sim registration is complete, kindly ignore message. If showing incomplete, you might need to complete the Bio-metric registration at the sim registration center. Sorry for any inconvenience. |
Re: MTN Customer Care Thread by koolxcel(m): 7:01am On Feb 06, 2016 |
Hello Mr Jide, Please check recent activities (05/02/2016 > 06/02/2016) on my line 08168216410 and kindly do the needful. Thank you. |
Re: MTN Customer Care Thread by YoBoyfwend(m): 7:14am On Feb 06, 2016 |
Feeling useless. Important things I want to use my phone for, I can't. MTN why? I have to borrow a phone just to drop a message on this thread. JideSM goodmorning... How's the problem faring? Won't I browse anymore? |
Re: MTN Customer Care Thread by YoBoyfwend(m): 9:59am On Feb 06, 2016 |
JideSM I haven't gotten any response yet. Meanwhile, I still get messages repeatedly which says, "sorry you do not have an active BB subscription. Text BIS/BES/BBC.........(you know the rest)" and also, "sorry, you do not have sufficient credit to perform this operation. Please load a recharge card and try again. Thank you." Any idea? |
Re: MTN Customer Care Thread by YoBoyfwend(m): 6:25pm On Feb 06, 2016 |
JideSM:after waiting endlessly, I've re-subscribed.... Hoping your network won't deduct my #1000..... |
Re: MTN Customer Care Thread by ryfoz(m): 7:55pm On Feb 06, 2016 |
ryfoz: Boss you never comment on my issue o |
Re: MTN Customer Care Thread by Nobody: 8:27pm On Feb 06, 2016 |
av re-registered my mtn sim but yet i cnt still send message wit it..my number is 08149848716 |
Re: MTN Customer Care Thread by mekdon1: 8:39pm On Feb 06, 2016 |
Hello... Pls I'm currently having problem with my subscription. I subscribed on Tuesday morning around 10am (2/2/16) and i got a text that my subscription will expire on the 10th of march., infact i was browsing with my phone until around 8.32pm I received a text that my subscription has expired.!, i called ccr that night and i was told that the problem wud be rectified after 24 hours. The following day i called severally yet nothing happened., i have bin calling ccr like five times each day since Wednesday yet nothing is bin done about it. I dont really know what to do again. Note : my previous subscription was supposed to expire on the 30th but i reached the 'threshold ' before dat date.... My was so slow while browsing that i had to send 'expire' to 21600 like thrice before i got a txt that my subscription has expired. Pls what other step should i take again cos I'm tired of calling customer care. I'm currently using a friend 's phone and account to type this. Pls help |
Re: MTN Customer Care Thread by YoBoyfwend(m): 12:05am On Feb 07, 2016 |
YoBoyfwend:another subscription has expired pre-maturely ooo.... Shouting at the top of my voice... For the second time.. MTN what's all this for God's sake? cc: JideSM |
Re: MTN Customer Care Thread by YoBoyfwend(m): 7:19am On Feb 07, 2016 |
mekdon1:same here o... I'm tired join my thread... https://www.nairaland.com/2917670/mtns-pre-mature-expiration-blackberry-subscription |
Re: MTN Customer Care Thread by chudyboy05(m): 11:46am On Feb 07, 2016 |
Shey na all of una dey shout before "Sanction mtn sanction mtn " una no remember d stealings una dey steal from mtn. Why complaining because of bbplan that just stopped for a day. Stup*d Nigerians with animal mentality. Mtn should stop bbplan completely, you people should go for Etisalat or glo let's see how things will look like since una don know how to appreciate something good and make complaints straight. |
Re: MTN Customer Care Thread by nglokhong: 9:34am On Feb 08, 2016 |
How to cancel my Daily Data subscription? I sent 'NO' and 'STOP' to 131, it replied "data subscription through SMS is currently unavailable." My MTN number is 08149571591 |
Re: MTN Customer Care Thread by Sixtustony(m): 9:40am On Feb 08, 2016 |
Good morning, pls help me deactivate MTN QUICK FACEBOOK from m 08166827272. I logged in with my acct but I can't opt out. |
Re: MTN Customer Care Thread by JideSM: 9:59am On Feb 08, 2016 |
Hello Sixtustony, the Quick Facebook service is currently not active on your line. Have a lovely week ahead. Sixtustony: |
Re: MTN Customer Care Thread by JideSM: 10:06am On Feb 08, 2016 |
nglokhong: Hello nglokhong, I apologize for the inconvenience you experienced trying to cancel your daily data subscription. Please note that the auto-renewal has been stopped on your line. |
Re: MTN Customer Care Thread by Ojestas(m): 11:07am On Feb 08, 2016 |
Mtn network here is a joke. . lol. . I havemt set my eyes on Mtn network since i came here, last Thursday... They.said its.not new tho'. . . Crap Network !! |
Re: MTN Customer Care Thread by JideSM: 11:41am On Feb 08, 2016 |
Ojestas: Hello Ojestas. So sorry about the Network issue you are currently experiencing. Please state your current location, affected number, duration of the issue, error message received and what the network issue you are currently experiencing is, so I can assist you. |
Re: MTN Customer Care Thread by Ojestas(m): 12:00pm On Feb 08, 2016 |
JideSM:Its a general issue...its Egbeda, Ibadan. . I went to the mast to see what could be happening... i noticed no engines there was working, no generator, nothing!. . Another time, the sound of generator i heard from there can turn a baby deaf, seriously. . I think people assigned to manage that mast aren't doing their job! Its up to 4days now... I receive messages n calls at random now. . |
Re: MTN Customer Care Thread by Sixtustony(m): 12:30pm On Feb 08, 2016 |
[quote author=JideSM post=42726285]Hello Sixtustony, the Quick Facebook service is currently not active on your line. Have a lovely week ahead. [/quotm make them double your salary.... thumbs up |
Re: MTN Customer Care Thread by Sixtustony(m): 12:31pm On Feb 08, 2016 |
make them double your salary . thumbs up |
Re: MTN Customer Care Thread by JideSM: 12:37pm On Feb 08, 2016 |
Ojestas: So sorry about this. Please PM your phone number so I can contact you. |
Re: MTN Customer Care Thread by Ojestas(m): 12:42pm On Feb 08, 2016 |
JideSM:Thanks for the kind reply. 08064203040 is my number |
Re: MTN Customer Care Thread by JideSM: 1:30pm On Feb 08, 2016 |
Ojestas: Efforts to reach you have proven abortive. Please let me know when it would be okay to reach you |
Re: MTN Customer Care Thread by Ojestas(m): 1:39pm On Feb 08, 2016 |
JideSM:Alright sir. . there's no network yet. i ll have to go to another location to be reached, i will let you know as soon as i get there. Thanks |
Re: MTN Customer Care Thread by JideSM: 2:01pm On Feb 08, 2016 |
Ojestas: Okay, expecting to read from you. |
Re: MTN Customer Care Thread by rezzy: 2:01pm On Feb 08, 2016 |
Pls Mr JideSM, Help me cancel all subscription on these lines. 08166418139 and 08030489854. Thanks |
Re: MTN Customer Care Thread by JideSM: 2:46pm On Feb 08, 2016 |
rezzy: Hello Rezzy. The services have been cancelled on both lines as requested. Thank you 1 Like |
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