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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (587139 Views)
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Re: MTN Customer Care Thread by JideSM: 3:03pm On Feb 11, 2016 |
eniolaamoda:So sorry about this. Please send STATUS to 799 via sms to confirm your registration status. |
Re: MTN Customer Care Thread by JideSM: 3:19pm On Feb 11, 2016 |
Midelay:Sincere apologies. Please provide your phone number for checks. |
Re: MTN Customer Care Thread by tmamuda(m): 1:36pm On Feb 12, 2016 |
Please need settings for Nokia 530. I sent settings to 3888 but it didn't work |
Re: MTN Customer Care Thread by Nobody: 5:22pm On Feb 12, 2016 |
Mtn has been deducting my credit for subscriptions i didn't make. Even after calling customer care over and over, it still keeps happening. Right now 50 was removed again for hadith subscription when i am a christian. This ish is happening to a lot of people . Do something about it now or I burn down all your mast in Nigeria. ![]() |
Re: MTN Customer Care Thread by ryfoz(m): 7:13pm On Feb 13, 2016 |
Plsss help me deactivate music+ bundle on this my number o ![]() 08148765020 |
Re: MTN Customer Care Thread by michealekene(m): 7:32pm On Feb 13, 2016 |
even after I registered my mtn line like 8 times, d latest registration was 4 days ago, after I got an sms to go nd reregister it, I did in Victoria Island, I also registered 2 oda mtn lines, mine ofcos, I received instant messaging in both lines for registering dem again but not on d 3rd line, after 24hrs, I dailed 799, it's still saying I shld gaan register the line...wtf is wrong with mtn? |
Re: MTN Customer Care Thread by Midelay(f): 9:23pm On Feb 13, 2016 |
[quote author=JideSM post=42830490]Sincere apologies. Please provide your phone number for checks. [/quote |
Re: MTN Customer Care Thread by SadiqDO(m): 9:00am On Feb 14, 2016 |
JideSM: Hello Mr Jide, I tried sending Status to 799 as you mentioned but received a response to dial *789# to check my status. However, on dialing the code, I got no response only an error message. I hope you can escalate this issue to ensure that at least one of the two systems works. It would prevent customers and you guys from a lot of stress. Now, I don't know if I'm registered or not and I'll have to go join a queue. Thanks. |
Re: MTN Customer Care Thread by CaptainMarvel(m): 1:00pm On Feb 14, 2016 |
JideSM: Whats up with this issue please, up till now? |
Re: MTN Customer Care Thread by JideSM: 7:35am On Feb 15, 2016 |
CaptainMarvel: Hello CaptainMarvel, please follow the steps below to check your BB subscription status. 1.Dial *131*6# Send. 2.Select option 4 to confirm your BB subscription status Thank you. 1 Like |
Re: MTN Customer Care Thread by Julie95(f): 9:07am On Feb 15, 2016 |
Please, help me reset share and sell on my mtn line. I dont know my code again. |
Re: MTN Customer Care Thread by JideSM: 9:49am On Feb 15, 2016 |
Julie95: Hello Julie95. please PM your number so I can assist you |
Re: MTN Customer Care Thread by memyselfandI: 9:52am On Feb 15, 2016 |
@JideSm, please I have been trying to subscribe for the Mtn day and night plan(4.5GB) but it is not going through. Please assist me in getting this plan. Thanks. |
Re: MTN Customer Care Thread by Nobody: 10:37am On Feb 15, 2016 |
salaksmana:Mr Jidesm, 20 days gone now, MTN, hmmmmm |
Re: MTN Customer Care Thread by JideSM: 10:57am On Feb 15, 2016 |
memyselfandI: I apologize for the inconvenience. please dial *102# to purchase the bundle. Thanks |
Re: MTN Customer Care Thread by ryfoz(m): 11:24am On Feb 15, 2016 |
ryfoz: PLS ATTEND TO MY CASE BIKO Pls deactivate it on this line as well 08036826231 |
Re: MTN Customer Care Thread by Julie95(f): 11:35am On Feb 15, 2016 |
JideSM:Pm sent |
Re: MTN Customer Care Thread by JideSM: 11:56am On Feb 15, 2016 |
salaksmana: Hello, So sorry about this. I tried calling you to no avail. Please let me know when your line would be available so I can reach you. Thanks |
Re: MTN Customer Care Thread by JideSM: 12:05pm On Feb 15, 2016 |
ryfoz: Hello ryfoz, the Music plus service has been cancelled on both lines as requested. The inconvenience is regretted. |
Re: MTN Customer Care Thread by ryfoz(m): 12:06pm On Feb 15, 2016 |
JideSM: Thank you thank you sir, regretted keh? Must you be so modest? ![]() 2 Likes |
Re: MTN Customer Care Thread by JideSM: 12:07pm On Feb 15, 2016 |
Julie95: I tried to call you but your number was switched off. Do let me know when your number is available so I can assist. |
Re: MTN Customer Care Thread by ryfoz(m): 12:14pm On Feb 15, 2016 |
Pls I stumbled across one particular post advertising mtn 24 hours unlimited access to the Internet for as low as #100 and #150 respectively but after dialling the code, it tells both my mtn lines that it is not eligible Codes *567*58# for #100 *567*59# well u can guess what dis one is for Pls help ooooo We need cheap flexible plans from the stables of MTN (which happens to be my favorite network FOR NOW SHA) Even my favorite whatsapp monthly 60 mb super bundle for shikini #60naira (WAMS) has been stopped as early as Jan dis year Mtn cheat is everywhere on d net because people are not getting better deals for deir hard earned moni, biko help me make me eligible o(if it is in ur power) or suggest cheap plans for struggling guys like us with passion for android surfing |
Re: MTN Customer Care Thread by JideSM: 12:51pm On Feb 15, 2016 |
ryfoz: Please find attached available data plans on MTN. If you are ineligible for the data bonus, you may have to exercise patience and try again later. Sorry for any inconvenience you have experienced.
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Re: MTN Customer Care Thread by Ojestas(m): 3:45pm On Feb 15, 2016 |
JideSM:day 12. .No Mtn network, and still counting |
Re: MTN Customer Care Thread by Nobody: 5:16pm On Feb 15, 2016 |
JideSM:The number is now available. |
Re: MTN Customer Care Thread by ErasmusCOMP: 5:51pm On Feb 15, 2016 |
How can I stop the numerous flash messages that have invaded my mtn lines... those messages that sneak in, hoping your finger clicks "ok" @ N50 per week or N10 per day? |
Re: MTN Customer Care Thread by CaptainMarvel(m): 7:40pm On Feb 15, 2016 |
JideSM:It says I dont have an active sub..my BIS was due to expire in march..Do something |
Re: MTN Customer Care Thread by kenniology(m): 6:20am On Feb 16, 2016 |
JideSM:. 7days has gone now please do something, can't subscribe using any 1k again on MTN line if this should go unattended to where there are other netwerks with stable and better platform for BB subscriptions with much added data. |
Re: MTN Customer Care Thread by CaptainMarvel(m): 8:53am On Feb 16, 2016 |
kenniology:\ mr. jide..look into this quickly please. we have same issue..cant keep loosing 1k to mtn over nothing |
Re: MTN Customer Care Thread by ryfoz(m): 9:49am On Feb 16, 2016 |
JideSM: Thank you sir |
Re: MTN Customer Care Thread by kenniology(m): 8:45am On Feb 17, 2016 |
Mr Jide, please find a solution to my issue since application to check blackberry subscription is very active now......its 9days now that MTN has prematurely terminated my active BIS without me sending expire to 21600 nor asked any agent to assist me with such task. |
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