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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (594823 Views)
MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)
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Re: MTN Customer Care Thread by JideSM: 11:23am On Nov 21, 2016 |
Kingzy4pep: Hi Kingzy4pep, my sincere apologies. Kindly send the mobile number you intend sending the amount to enable me assist. Regards |
Re: MTN Customer Care Thread by JideSM: 11:26am On Nov 21, 2016 |
Otunba77: Hi Otunba77, i sincerely apologize for the inconvenience. kindly note that the service has been deactivated as requested. Regards 1 Like |
Re: MTN Customer Care Thread by JideSM: 11:39am On Nov 21, 2016 |
tall2ce: Hi tall2ce, please confirm the error message you received while trying to send sms to enable me assist. Regards |
Re: MTN Customer Care Thread by JideSM: 11:45am On Nov 21, 2016 |
iminabo: Hi iminabo, so sorry that this happened. Kindly note that the value added service is no longer active on your line. Regards |
Re: MTN Customer Care Thread by JideSM: 12:19pm On Nov 21, 2016 |
ametu166: Hi ametu166, apologies for the inconvenience. Please be informed that the service has been deactivated as requested. Regards |
Re: MTN Customer Care Thread by Kingzy4pep(m): 3:23pm On Nov 21, 2016 |
JideSM:08138874880 |
Re: MTN Customer Care Thread by Rajman45(m): 6:23am On Nov 23, 2016 |
i did a sim swap to mtn 4g lte.....5gb was not given to me, d normal #400 was also not given and i paid #550 for it, from an mtn outlet. pls check d line and give me what's meant for me. 07036837968 |
Re: MTN Customer Care Thread by JideSM: 12:48pm On Nov 23, 2016 |
Rajman45: Hi Rajman45, so sorry to hear this. Kindly note that the 5GB bonus given after MTN 4G LTE upgrade has been discontinued. As regards the N400 airtime not given, please confirm the Walk-in centre you visited to enable me assist and also include the date you visited the office. Regards |
Re: MTN Customer Care Thread by JideSM: 7:19pm On Nov 23, 2016 |
Kingzy4pep: Hi Kingzy4pep, please be informed that your reported issue has been resolved. The amount has been reversed as requested. Regards |
Re: MTN Customer Care Thread by latestguy(m): 5:45am On Nov 25, 2016 |
I can't able to send text message with my Mtn sim do to the problem persists I swap the line severally but still can't send text here is the no 08066666886 and also help me reset ma dis Mtn no. they never warn me when ma credit about to finishe |
Re: MTN Customer Care Thread by JideSM: 9:05am On Nov 25, 2016 |
latestguy: Hi latestguy, i'm truly sorry that this happened. Please confirm the error message you received while trying to send sms. Regards |
Re: MTN Customer Care Thread by Nobody: 9:37am On Nov 25, 2016 |
Hi, pls can you help stop the auto Renewal of xtravalue mini on this line I keep getting this error message
|
Re: MTN Customer Care Thread by latestguy(m): 12:15pm On Nov 25, 2016 |
JideSM:message sending failed |
Re: MTN Customer Care Thread by JideSM: 1:27pm On Nov 25, 2016 |
Cyph98: Hi Cyph98, apologies for the inconvenience. kindly note that the auto-renewal feature is not active on the line. Regards |
Re: MTN Customer Care Thread by JideSM: 1:39pm On Nov 25, 2016 |
Cyph98: Hi Cyph98, apologies for the inconvenience. kindly note that the auto-renewal feature is not active on the line. Regards |
Re: MTN Customer Care Thread by JideSM: 1:54pm On Nov 25, 2016 |
latestguy: Hi latestguy, kindly ensure your message centre number is +234803000000 and you would have to recharge too. Regards |
Re: MTN Customer Care Thread by Marvel1206: 5:13pm On Nov 25, 2016 |
Hello JideSM do you have details about the data price reduction effective from dec 1? |
Re: MTN Customer Care Thread by Rajman45(m): 8:50pm On Nov 27, 2016 |
JideSM:@Rumuodomaya/Rumuokoro center, port harcourt. 22/11/2016 |
Re: MTN Customer Care Thread by Nobody: 9:17pm On Nov 27, 2016 |
Pls, tell me more abt mtn yafunyafun promo |
Re: MTN Customer Care Thread by JideSM: 9:41am On Nov 28, 2016 |
michaelhonest44: Hi michaelhonest44, Yafun-Yafun Cash Promo is a loyalty program targeted at MTN new and existing prepaid customers. The Promo is an anonymous SMS subscription based service that allows a customer to collect points towards prize draws simply by topping up their balance and playing a free trivia game. The more a user tops-up (in value and frequency), the more chances for him/her to win higher value prizes. At the same time, users can also enjoy premium based trivia game where s/he can opt—in for various higher value prizes, and another two content services offering dedicated prizes for promotional purposes for a specific period of time. Participants to the promo will win fantastic prizes such as: Generators Smartphones Flat Screen TVs Cash prizes ranging from N100,000 to N20,000000 Toyota Prado (or Cash equivalent) Mercedes ML (or Cash equivalent) Customers will be able to join the Program through the following : For Top up: recharging and subscribing by texting FREE to 9004 or by dialing *669*1# For Premium Trivia: Subscribe by texting VIP to 9005 or by dialing *669*2# For Loop (Celebrity Content): Subscribe by texting OK to 38425 or by dialing *669*3# For Fitness clues content service- Text FIT to 38428 or by dialing *669*4# |
Re: MTN Customer Care Thread by chommyAngela: 2:35pm On Nov 29, 2016 |
Hi,been trying to buy 1.5g. Date bundle but is not coming up..if i send 106 to 131 i will not receive anything and i hv upto 1k to do dat..help! |
Re: MTN Customer Care Thread by JideSM: 12:37pm On Nov 30, 2016 |
chommyAngela: Hi chommyAngela, so sorry that this happened. Kindly send your mobile number via PM to enable me check. Alternatively, you can dial *131*106#. Regards |
Re: MTN Customer Care Thread by Rajman45(m): 7:05pm On Nov 30, 2016 |
CONGRATULATIONS! Your smartphone has been activated to enjoy DOUBLE on any data bundle you buy for the next 6mths. Dial *131*1# to buy your preferred data plan Does it mean that any sim card i use to buy data in d phone will giv me double?? |
Re: MTN Customer Care Thread by aylagos(m): 7:28pm On Nov 30, 2016 |
Mr jideSM am new on MTN network on data service am on starterpack and I want to buy 1gb for 500 or if posible get double data having been browsing on my airtime bonus and daily Bis for five days now pls I want to do 1gb for 500 pls |
Re: MTN Customer Care Thread by Nobody: 8:05pm On Nov 30, 2016 |
Pls @Op is MTN midnight data plan for N25 back now? |
Re: MTN Customer Care Thread by demo4show(m): 8:12pm On Nov 30, 2016 |
Hello Mr Jide
Please for God sake deactivate me from all
subscriptions. My hard earned #100 was
deducted unfairly each time i recharge
Please please do this for me.
08102059880 |
Re: MTN Customer Care Thread by JideSM: 2:53pm On Dec 01, 2016 |
Rajman45: Hi Rajman45, no please. You can only enjoy the offer with a particular sim inside the device. Regards |
Re: MTN Customer Care Thread by JideSM: 2:57pm On Dec 01, 2016 |
aylagos: Hi aylagos , kindly note that you can only enjoy 1GB for N500 on MTN Pulse. Kindly text P500 to 131 for 1GB @ N500. To migrate to MTN Pulse, simply text 406 to 131. Regards |
Re: MTN Customer Care Thread by JideSM: 2:59pm On Dec 01, 2016 |
youngprofdguru: Hi youngprofdguru , yes please. Simply text Night to 131 @ N25 only on MTN Pulse. Regards |
Re: MTN Customer Care Thread by guente02(m): 2:59pm On Dec 01, 2016 |
Has MTN #25 Night plan for Ipulse users discontinued. |
Re: MTN Customer Care Thread by JideSM: 3:03pm On Dec 01, 2016 |
demo4show: Hi demo4show, i'm truly sorry for the inconvenience. Checks on your line show that you have an active MTN Game + plan. However, your request for deactivation has been completed. Regards |
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