my was 4times in just 7days, uba is not like this b4.

vivypretty:
I thought I was the only one receiving such messages. they started debiting from April 2017 something they always do at the beginning of every month.

I have the same palava ooo! I've been debited 200 from Sunday till now, different debit alerts that are unaccountable.

Same as me. The deducted card maintenance fee twice in December alone.

I still don't understand why there are deducting Card Maintenance Fee for a Card I maintain myself.

I was debited for card maintenance five times within 7days in Dec/ Jan. SMS charge was N120 whereas I don't think I received up to 30sms. Was also debited for using the USSD code. I called their customer care on Jan 1 and transferred my little change to another bank immediately. Who UBA EPP?

Iamoluwaslim:


I have the same palava ooo! I've been debited 200 from Sunday till now, different debit alerts that are unaccountable.

Infact God punish UBA

I've been debited #336 within 2 days!

buchibrand:
UBA debited me on
Thursday 28/12/2017 "CARD MAINT.
NOVEMBER" on Sunday 31st they debited me again "CARD MAINT. MAY" and
on Monday 1/01/2018 morning I was debited again "CARD MAINT.
DECEMBER", and in the evening
again another debit "CARD MAINT.
AUGUST".
Can someone tell me what's wrong with UBA before they finish my money?

The same thing am experiencing with UBA. since dec 2017 when i got a credit alert on my phone UBA has been deducting #52.50 twice daily from my account for the so called CARD MAINT CHARGES. please can someone tell me what is wrong with UBA before they also finish all my money. I think i will go to their office tomorrow and lay a complain

Someone sent me some money after Christmas 26th or so and i was so excited,,b4 i could spell jack Robinson,,i started receiving debit alert..Within 1hr,,UBA had deducted almost 500naira from my account bit by bit and because the person that sent me the money did not call me,,i concluded that he sent the money by mistake and that he probably called the bank,hence the deduction... Omo see race to the ATM..

This bank called UBA is becoming something else, #500 was deducted frm my account after using their ATM without debit alert, few hours later i got debit alert of #52 for maintainence.This Bank, a useless bank.

vivypretty:
I thought I was the only one receiving such messages. they started debiting from April 2017 something they always do at the beginning of every month.

them take my money as well September, October , November Nd December one time ..

buchibrand:
UBA debited me on
Thursday 28/12/2017 "CARD MAINT.
NOVEMBER" on Sunday 31st they debited me again "CARD MAINT. MAY" and
on Monday 1/01/2018 morning I was debited again "CARD MAINT.
DECEMBER", and in the evening
again another debit "CARD MAINT.
AUGUST".
Can someone tell me what's wrong with UBA before they finish my money?

......
UBA wan send me go my village oooo. The 1st message I always receive for the past 2 weeks now is from UBA deduct money. Somebody elp

Debuted me twice in 2 days
Debited my dad twice in 10minutes
So unfair!!!

The #52.25 that they stole might seem small but when u add up the money across board you'd realize its a whole lot of money.

Imagine #52.25 × 2 = #104.5
Let's say UBA has about 10million customers

Multiply this by 104.5 ie 10million × 104.5 = 1045000000
ie a billion and 45million naira!!!!!

ACCESS DEY CHARGE ME FOR "ADMIN FEES" NAIJA I HAIL O. BANKING AND TELECOM SECTORS ARE FRAUD

motide:


The same thing am experiencing with UBA. since dec 2017 when i got a credit alert on my phone UBA has been deducting #52.50 twice daily from my account for the so called CARD MAINT CHARGES. please can someone tell me what is wrong with UBA before they also finish all my money. I think i will go to their office tomorrow and lay a complain

That's the way forward. We just have to take them up on this.

edo3:
Someone sent me some money after Christmas 26th or so and i was so excited,,b4 i could spell jack Robinson,,i started receiving debit alert..Within 1hr,,UBA had deducted almost 500naira from my account bit by bit and because the person that sent me the money did not call me,,i concluded that he sent the money by mistake and that he probably called the bank,hence the deduction... Omo see race to the ATM..

This is evil being meted out on the citizenry, but who do we run to? It is not funny ra ra

ehinmowo:
ACCESS DEY CHARGE ME FOR "ADMIN FEES" NAIJA I HAIL O. BANKING AND TELECOM SECTORS ARE FRAUD

I think all these banks have their various fraudulent ways of charging their customers. GTbank will charge me #450 for sms and I will be wondering if I had offended them at one point or the other.

wiilly02:
Debuted me twice in 2 days
Debited my dad twice in 10minutes
So unfair!!!

The #52.25 that they stole might seem small but when u add up the money across board you'd realize its a whole lot of money.

Imagine #52.25 × 2 = #104.5
Let's say UBA has about 10million customers

Multiply this by 104.5 ie 10million × 104.5 = 1045000000
ie a billion and 45million naira!!!!!

That's why they continue to quote huge profit each banking year despite recession, depression and huge unemployment figures.
EFCC will not go after them.

Oshare57:


You are correct bro. Ecobank is even worse. They debit anyhow they like. Imagine someone paid 3k into my account and only 2950 was credited. Thieves in suit you may say.

Meanwhile u no go fit open mouth say na current account u get. People ignoramus like u go follow chook mouth for every matter on Nairaland

UBA didn’t charge me like that tho, and I think it was an honest error as those charges were taken from my account every month as CBN asked Banks do.

UBA has not stopped debiting my account. They debited my account teice for July card maintenance fee. How many July? What exactly are they maintaining?
They couldn't send Christmas text all they know is how to cheat.

Too bad

I bank with UBA too and this same debit happened to me also. All I did was visit the UBA branch at Anthony, which is near me. At first I was quite livid when got there, but the reception I got at the branch office changed everything. The customer service was very warm and nice. She took her time to explain that it was a system issue which would soon be resolved. She was very assuring and convincing and has followed up with a call since my visit to the bank reassuring me that it would be sorted out, My take out is the whole thing is been blown out of proportion and the attack on the bank is unwarranted. I have a GT bank account too and had a similar experience late last year and the drama did not amount to ths.

mexxmoney:
I experienced the same thing for sometime. I discovered they debit my acc. for card maintenance twice every month so I went to complain at my branch, they said it was because they mistakenly hadn't stopped charging for my former debit card that had expired. They rectified it though so I suggest you go to your bank branch and make a complaint

its a big lie cos I was told the same thing. How possible is it that they are charging these many people at d same time for old card? Old card that was supposed to have been blocked? I have told them I wont be paying for their people's incompetency. And if they don't reverse those charges, I'm going to be suing them.

Nigerians should stand up for their right and not ignore cos it's a negligible amount. It's simply unfair.

Initially I thought this was a #UBAScam, but looking at the description of each alert, I realized the bank only debited my account in arrears for the CBN card maintenance fees they didn't collect earlier.

I'd to chill because it's really not a double debit.

Even when I still called their customer care line to give them a piece of my mind, the calm kind voice of the agent, who took his time to explain the situation was quite amazing.

I bank with UBA too and this same debit happened to me also. All I did was visit the UBA branch at Anthony, which is near me. At first I was quite livid when got there, but the reception I got at the branch office changed everything. The customer service was very warm and nice. She took her time to explain that it was a system issue which would soon be resolved. She was very assuring and convincing and has followed up with a call since my visit to the bank reassuring me that it would be sorted out, My take out is the whole thing is been blown out of proportion and the attack on the bank is unwarranted. I have a GT bank account too and had a similar experience late last year and the drama did not amount to this.

Guys, I believe you should speak to the customer care. i just did.
very professional in explaining the situation.

Nothing dandy

It's sad but All u need to do was visit the UBA branch nearest to you. It's a system error which is normal and would be effected. I have an Ecobank account too and had a similar experience and the issue wasn't blown out of proportion.

coolexz7:



Infact God punish UBA
I've been debited #336 within 2 days!

We can make then trend on twitter oo! an #hashtag is all it take. Ori won a pe

buchibrand:
UBA debited me on
Thursday 28/12/2017 "CARD MAINT.
NOVEMBER" on Sunday 31st they debited me again "CARD MAINT. MAY" and
on Monday 1/01/2018 morning I was debited again "CARD MAINT.
DECEMBER", and in the evening
again another debit "CARD MAINT.
AUGUST".
Can someone tell me what's wrong with UBA before they finish my money?

I also saw it o, then complained to someone I know who works at UBA, he took my number down and I got a call back to explain the issue. Felt good

Same here! I was debited more than 3 times in December alone. And anytime I withdraw money with ATM card, UBA will be changing 65 Naira on my subsequent withdrawal . Suppose I withdraw 3k. I will be debited 3065 naira. UBA is a scam. My Account will be dormant from now on.

A friend of mine had this same issue and it got resolved by a unit called CFC in UBA

Call them!

It could be a tech error, just call customer service to relay the issue, it would be resolved

buchibrand:
UBA debited me on
Thursday 28/12/2017 "CARD MAINT.
NOVEMBER" on Sunday 31st they debited me again "CARD MAINT. MAY" and
on Monday 1/01/2018 morning I was debited again "CARD MAINT.
DECEMBER", and in the evening
again another debit "CARD MAINT.
AUGUST".
Can someone tell me what's wrong with UBA before they finish my money?

I had a chat with the customer care live support and everything has been sorted out