Wuoche:
JKIA, Moi airports bag ACI award for customer excellence
Airports Council International voted the facilities as best in size and region
In Summary
•The airports were recently recognized under ACI World’s Voice of Customer Initiative.
•Nairobi’s JKIA won the 2020 Best Airport by Size and Region in the 5 - 15 million passengers per year in Africa.

by MOSES ODHIAMBO
Political Writer
News
01 March 2021 - 19:03

KAA workers cleaning the International Arrivals facility at JKIA.
Image: FILE
Jomo Kenyatta International Airport and Moi International Airport, Mombasa, have bagged the coveted Best Airport Size and Region award by the Airports Council International.
ACI - the voice of world airports, handed the two airports the prize for their excellence in customer service.
Nairobi’s JKIA won the 2020 Best Airport by Size and Region in the 5 - 15 million passengers per year in Africa.
MIA won the 2020 Best Airport by Size and Region under 2 million passenger per year in Africa in ACI’s Airport Service Quality (ASQ) Survey.
Kenya Airports Authority acting Managing Director Alex Gitari said the recognition was timely.
He cited major rehabilitation works at KKIA and MIA which are geared to further improve on customer experience.
“Winning these awards is a reaffirmation of our commitment to providing our customers with a stress-free travel experience,” he said in a statement by KAA on Monday.
“We are truly excited and encouraged by these prestigious awards which herald a new horizon in our customer satisfaction journey across our airports,” the KAA acting managing director said.
KAA is also undertaking renovations at JKIA’s Terminal 1B and C to improve passenger experience.
ASQ conducts customer experience measurement and benchmarking, capturing passengers’ experience at all airport contact points at more than 300 airports worldwide.
ACI World Director General Luis Felipe de Oliveira congratulated Kenya Airports Authority (KAA) for its efforts in improving customer experience.
“I congratulate KAA on the success in the Airport Service Quality Awards which represent the highest possible accolade for airport operators around the world on customer experience.”
“During this most difficult and challenging of years, customers have spoken and recognized the successful efforts of the team at KAA in providing a superior customer experience under trying circumstances,” Felipe de Oliveira said.
The ACI Awards for JKIA and MIA followed after a recent recognition of the two airports under ACI World’s Voice of Customer Initiative.


JKIA ranked second fastest growing cargo airport worldwide

Lol..why didn’t you post the full ACI report

The Nnamdi Azikiwe International Airport in Abuja beats Ethiopia ,Ghana ,SouthAfrica and Egypt to be named the best airport by size in Africa by the Airports Council International (ACI). From ACI, Abuja airport size caters to between five to 15 million passengers per year.

Abuja now has the best airport in Africa by size


https://aci.aero/news/2021/03/01/worlds-best-airports-for-customer-experience-revealed/


https://www.google.com/amp/s/www.pulse.ng/news/local/abuja-airport-emerges-best-in-africa/2d2swrg.amp

Don't be an idiot.
Under 2 million passengers Moi International Airport Mombasa, Kenya
2 – 5 million passengers Kotoka International Airport Accra, Ghana
5 – 15 million passengers Jomo Kenyatta International Airport Nairobi, Kenya
Nnamdi Azikiwe International Airport Abuja, Nigeria -

Shaytun:
Abuja now has the best airport in Africa by size


https://aci.aero/news/2021/03/01/worlds-best-airports-for-customer-experience-revealed/


https://www.google.com/amp/s/www.pulse.ng/news/local/abuja-airport-emerges-best-in-africa/2d2swrg.amp

Shaytun:
Abuja now has the best airport in Africa by size


https://aci.aero/news/2021/03/01/worlds-best-airports-for-customer-experience-revealed/


https://www.google.com/amp/s/www.pulse.ng/news/local/abuja-airport-emerges-best-in-africa/2d2swrg.amp

Do you understand English?

rvp20182:
Nigeria has long way to go in roads - if not totally unkempt road it's pedestrian crossing anywhere anyhow. In Kenya it's illegal to just cross the road; we build footbridges worth 2m dollars plus - and the median of the road is secured. This to avoid accidents and traffic jam by folks crossing highways


https://www.youtube.com/watch?v=FmJfLp8lhrQ

Lol...I just hope that overpriced $2million ugly pedestrian bridge is not parts of this loan

Shaytun:
The Nnamdi Azikiwe International Airport in Abuja beats Ethiopia ,Ghana ,SouthAfrica and Egypt to be named the best airport by size in Africa by the Airports Council International (ACI). From ACI, Abuja airport size caters to between five to 15 million passengers per year.

Below JKIA

68816419:

Lol...I just hope that overpriced $2million ugly pedestrian bridge is not parts of this loan

But we pay our loans unlike you.

So we have moved from roads to debt; trust me nigeria is doing badly there. Dustbowl Abuja should borrow as much as it can to be about here

https://www.youtube.com/watch?v=amoxlVZPAoU

68816419:

Lol...I just hope that overpriced $2million ugly pedestrian bridge is not parts of this loan

68816419:

Lol...I just hope that overpriced $2million ugly pedestrian bridge is not parts of this loan

theenchanter:
This idiot is now blabbing over pedestrian bridges....

Why not? Or would you rather discuss the mosques of Abuja?

rvp20182:
I certainly didn't mean every south african shannty town...show me nelspruit with highway like this. Always REMEMBER Nairobi is very few years from closing the gap.

https://www.youtube.com/watch?v=pg6Gs-yRfF4

https://www.youtube.com/watch?v=Eqmysb-kO7I

Dude please

rvp20182:
Nigeria has long way to go in roads - if not totally unkempt road it's pedestrian crossing anywhere anyhow. In Kenya it's illegal to just cross the road; we build footbridges worth 2m dollars plus - and the median of the road is secured. This to avoid accidents and traffic jam by folks crossing highways


https://www.youtube.com/watch?v=FmJfLp8lhrQ

This kind of arguments usually sounds stupid and funny

Anyway, civilization is new in Kenya.

rvp20182:
You took 30yrs to build a bridge over river niger - that would save 6hours from south east to abuja. All the oil. Zero brains.

continue to bask in the euphoria of ur insanity, it'll make ur insanity incurable.

How is that supposed to compare with 12 lane road.

jln115:
Dude please

rvp20182:
While Nigeria struggle to build a single bridge over river Niger - kenya has hundrends of footbridge over highways - just to avoid accidents.

https://www.youtube.com/watch?v=gueC3OWh1Lo

https://www.youtube.com/watch?v=2sscrhxQqSI

Such dumb arguments

Are footbridges and bridges the same?

How will that help bridge the niger river that is eponymous with your country.

theenchanter:
continue to bask in the euphoria of ur insanity, it'll make ur insanity incurable.

Wuoche:


Do you understand English?

You have a comprehension problem??

Does by size mean anything to you?

They are bridges...nigeria cannot build bridges over niger..while poor uganda has built several over bigger nile river.

Just30:
Such dumb arguments

Are footbridges and bridges the same?

vankelvin:

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Wrong example bro,
Rome is a religious capital especially for the Catholics. Turkey is also one the greatest places for muslims.

Just ignore that clown, churches and mosques are part of Abuja city just like any other city in this world.
If he thinks he has issue with a mosque or a cathedral being a landmark of Abuja he can go and burn the sea.

For a mosque or a national cathedral to be a landmark of a city there must be something special about it's architecture,its history or it's importance to the people.

Such arguments should be ignored.

It has zero importance, just problems. Level that monstrosity and build a library or school on the ruins.

Wuoche:


But we pay our loans unlike you.

Lol u ain't paying shiit, your president was chased back to Kenya when he went there to secure more loans from the Chinkos.
You are only paying tiny parts of your debt through borrowing more debts to service your Euro bound debts and hoping for cancellation from Chaina

rvp20182:
How will that help bridge the niger river that is eponymous with your country.

Your long duration on this thread has started affecting your mental capacity..........negatively.

I recommend you take some time of the thread...it’ll do you some good.

Back to writting nonsense and liking it. we prefer videos and pictures. the word of an hobbit is not really worth the value of a warm spit.

Just30:
This kind of arguments usually sounds stupid and funny

Anyway, civilization is new in Kenya.

68816419:

Lol u ain't paying shiit, your president was chased back to Kenya when he went there to secure more loans from the Chinkos.
You are only paying tiny parts of your debt through borrowing more debts to service your Euro bound debts and hoping for cancellation from Chaina

They are not getting any cancellations, it’s not going to happen.

The subliminal message from your subconscious mind is that I should go slow on poor hopeless Nigeria.

Shaytun:


Your long duration on this thread has started affecting your mental capacity..........negatively.

I recommend you take some time of the thread...it’ll do you some good.

Shaytun:
Abuja now has the best airport in Africa by size


https://aci.aero/news/2021/03/01/worlds-best-airports-for-customer-experience-revealed/


https://www.google.com/amp/s/www.pulse.ng/news/local/abuja-airport-emerges-best-in-africa/2d2swrg.amp

You good bro?

Just30:
This kind of arguments usually sounds stupid and funny

Anyway, civilization is new in Kenya.

Very soon we'll be comparing the size and capacity of our toll-booths. On Nairaland anything is possible

68816419:

Lol u ain't paying shiit, your president was chased back to Kenya when he went there to secure more loans from the Chinkos.
You are only paying tiny parts of your debt through borrowing more debts to service your Euro bound debts and hoping for cancellation from Chaina

Lol

China owns Nigeria...

https://assets.bwbx.io/images/users/iqjWHBFdfxIU/iENYopuDlCPY/v0/pidjEfPlU1QWZop3vfGKsrX.ke8XuWirGYh1PKgEw44kE/800x-1.png

rvp20182:
Don't be an idiot.
Under 2 million passengers Moi International Airport Mombasa, Kenya
2 – 5 million passengers Kotoka International Airport Accra, Ghana
5 – 15 million passengers Jomo Kenyatta International Airport Nairobi, Kenya
Nnamdi Azikiwe International Airport Abuja, Nigeria -

we all know the real rankings

rvp20182:
Don't be an idiot.
Under 2 million passengers Moi International Airport Mombasa, Kenya
2 – 5 million passengers Kotoka International Airport Accra, Ghana
5 – 15 million passengers Jomo Kenyatta International Airport Nairobi, Kenya
Nnamdi Azikiwe International Airport Abuja, Nigeria -

And you went ahead and prove my point??

I beg you don't go there. You're already past 100% debt to servicing ratio. Kenya debt is mostly long maturing loan. We did not borrow like west african idiots. Your Gov is an idiot. The people are idiots. Your gov borrow short term loan at 15% interest. Citizen at 30%. Kenya will riot if we got past 15% for citizen.

Kenya gov is retiring short term loan with long term loans...you can borrow as much as you can...if the maturity is 50 or 100yrs

68816419:

Lol u ain't paying shiit, your president was chased back to Kenya when he went there to secure more loans from the Chinkos.
You are only paying tiny parts of your debt through borrowing more debts to service your Euro bound debts and hoping for cancellation from Chaina

gallivant:


Lol

China owns Nigeria...

https://assets.bwbx.io/images/users/iqjWHBFdfxIU/iENYopuDlCPY/v0/pidjEfPlU1QWZop3vfGKsrX.ke8XuWirGYh1PKgEw44kE/800x-1.png

Lol the comprehension problem we are talking about.

Read the statement again...this time very slowly

rvp20182:
How is that supposed to compare with 12 lane road.

what 12 Lane Road?