ActiveMan: ABEG ALL YOU GUYS SHOUTING TOKEN TOKEN TOKEN.


TOKEN DOES NOT MAKE YOUR ONLINE BANKING SAFE!!!

So what else is it for? Press and see magical permutation of numbers yea? Kindly educate us! SMH

@OP: That token makes the bank 100% liable. Ideally, there is no way a bank transfer can be effected without the digits from the token being entered at some stage in the transaction (depending on the bank). This fraud has succeeded because of either an in-house collaborative effort, or a glitch in their security/authentication system which has made a transfer possible without the input of the digits from the token. Either way, you are not liable! The bank is!

For the bank to come up after investigation to exonerate themselves and say you are liable is so unacceptable by any means, and should be dealt with appropriately. Institutions especially financial institutions should know that the customers they have are not laid back and illiterates, but top intellectuals and professionals in their fields of endeavour, and as such, must be given the best customer service there is ever to give. Having said all of these, I would like to call on all forward-thinking and progressive minds of this country to rise up and say NO to these acts of irresponsibility and non-nonchalance by some of our financial institutions, using Diamond Bank as the scapegoat, so that going forward, they will know that we demand value for our money and the best service provision they can ever give! Let's make this go viral! We are Nigerians and we know how to get solutions when we come together! One love!

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