Hello.

No, I am yet to. Contacted Customer Service and I was asked to wait for an activation/migration link to be sent to me.

essoo:
Hi....
I have followed your enquiry and we are in same situation. I payed in the previous website, didn't book any appointment, created a profile on the new website (AVITS) and yet to get migration link in email.

Have you resolved it, please?

Thank you for responding- quite helpful.

Please, did you create a new profile on AVITS before receiving the link? Or you simply waited to receive the link? Because I paid via GTB before migration but did not book an appointment because I was waiting for migration. Created a new profile on AVITS on September 2nd because I thought that links were only being sent to people with appointments. Maybe I should delete my newly created profile on AVITS then, and wait for the link.

Cashmadam:


No. I got an email to migrate to the new system - which I did. From there, I was able to reschedule to an earlier date.

Hello.

Were you able to resolve this by raising a ticket, please?

Cashmadam:


I paid for my Mum's visa on the old system. I couldn't get a date before the migration to the new system. I have tried to use the new system but I need to pay the visa fees again. Can anyone in a similar situation please help. I'm getting really frustrated. Thank you.

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