ORIJIN201:
laptop brand and model?

Dell Precision 7510. Another error I get is attached. These errors happen at the 3rd stage of booting into my (sandisk m2) SSD

Hi, trying to install Mojave on my dell laptop (Intel skylake CPU with dual GPU - intel HD 530 + nVidia quadro), but at the final stage of booting from my SSD, I get stuck with the attached error. Any ideas would be appreciated.

shoptomydoor:
Hi.

Our prices are affordable.
Compare what we offer with other major shippers providing similar services as ours.
You don't have to ship to know that, simply goon various sites and request a quote or if they have a shipping calculator like our use that and you will know better.

Have a great day!

Hello Shoptomydoor, so much for 'affordable' price. I purchased a $10 item. Actual weight 0.5lb, chargeable weight 1.08lbs, & you charged me $19.31 to ship it. So far it has accumulated $0.7 storage charge & your infamous inventory charge of $2.99. To be honest I'm not sure there's much sense in paying more than twice the cost of a 1lb item just to ship it.

I'd appreciate if you could please revise/reverse my charges to something more affordable/sensible so I wouldn't have to leave it for you.

Thank you.

ruffwise:

Hello Shoptomydoor, so much for 'affordable' price. I purchased a $10 item. Actual weight 0.5lb, chargeable weight 1.08lbs, & you charged me $19.31 to ship it. So far it has accumulated $0.7 storage charge & your infamous inventory charge of $2.99. To be honest I'm not sure there's much sense in paying more than twice the cost of a 1lb item just to ship it.

I'd appreciate if you would please revise/reverse my charges to something really affordable/sensible so I wouldn't have to abandon it in your warehouse.

Thank you.

@irohadis: You claim you can't refund customers yet because if the items are found to be fraudulently obtained, you would have refunded criminals for proceeds of crime. Now do you mind addressing the following legitimate concerns:

1.) I have more than once, provided proof of purchase & invoices from paypal, amazon & ebay. Are these not enough evidence that I am not one of the criminals?

2.) Refunding ONLY the shipping fees isn't a total compensation of the items. You & the New Jersey crime unit still get to keep the items pending the conclusion of the investigation. The major reason you're being investigated isn't the shipping fees paid, but the items & how they were obtained, No?

3.) Shippyme's last email to us says the court hearing was moved again from 20th October to 16 January 2016 which has well passed. I also noted the 16th of January 2016 as a saturday. Does the New Jersey court hold proceedings on weekends? If yes, what was the outcome/status? Or has it been moved again?

4.) Shippyme has a delivery period of 5 - 12 working days or 8 - 10 weeks for air & ocean freight respectively. It's been almost 7 months/196 days/28 weeks since I paid for my items to be shipped and I still haven't received them. It is a breach of (the delivery period) contract, or scam if you like, on your own part to fail to deliver my items without adequately refunding the delivery fees I fully paid for. I understand not being able to 'compensate' for the items purchased because they're still under investigation & not even in your custody. But refusing to refund ONLY my shipping fees doesn't seem right. Or are you also going to say that the delivery fees I paid were also confiscated by the New Jersey crime unit?

I have no ulterior motives. I am neither a competitor nor a disgruntled former employee. I am one of Shippyme's pioneer customers, I have shipped a lot of items with Shippyme without issues since Shippyme's inception in 2013, so this isn't an ill will, but a legitimate concern for Shippyme to do right by us.

I want to use this opportunity to call on all other affected customers, Shippyme will not have it both ways: keeping us in the dark about our items, and also holding onto our shipping fees. We should at least get our shipping fees refunded. It is a legitimate request that @irohadis and Shippyme MUST grant NOW, pending the conclusion of this never-ending scrutiny.

enkrypt:
Dear NL people.
Let me first apologize because this post will be long for detail and veracity sake.
I have to say that after reviewing the company in the subject, Disappointment quickly comes to mind, coupled with pent up rage and frustration.
I challenge Anaele iroh @irohadis and mike ikem umealo to respond to this post if they see any lies or want to defend their administrative/management style.
Like all good stories i will start at the beginning.
When circuit Atlantic started, they were excellent. They delivered on time with timely updates.
As business got better, they got worse, they didn‘t scale accordingly.
Its like a sad love song where i kept hoping that things will improve and they kept disappointing, my last package before this nightmare took quarter of a year to get to me, after almost daily calls and uncountable mails.
Unfortunately for them, they are their own worst enemies.
This is the root of their crisis: They don‘t understand the difference between customer satisfaction and patronizing service.
if a large percentage of your mails start with " we are sorry for your inconvenience " then you have a very big problem.
See they are supposed to be a logistics company but they misunderstand what service failure actually is.
It is not enough to get the package to the customer, but you have to get it to him in a timely fashion.
So mike, every time an airfreight package takes longer than your advertised 15 working days for any reason whatsoever, your team has failed. Thats the hard truth.
lets now review my latest order.
I made an order on the 15th of June, i have sent over 40 emails, a lot of which were unanswered.
Ive called your office to the point i am on first name basis with your staff, and i have come to the understanding that they are trying to do their best, but their hands are tied.
I cannot accept that your Nigeria office cannot tell your US office to produce something that one of them in the US signed for, with a time bound deadline.
The fact that paying customers are getting so frustrated with the service that they abandon their items in your care is the worst kind of advertisement you can get.
I'm sorry but changing the name of the company wont help, memories are long.
If you want to see how much customers decry your service, search here on nairaland for circuit atlantic or shippy me, the same problems that customers complained of before mike was brought in, we are still complaining of them.
Here is what i think you can do to patch your leaking roof:
1. make restitution to the people you have erred; if you go through the shippy me customer care page here on nairaland there are dozens of people that you have genuinely wronged. People like @twinskenny, @MrsNaira, @frisky2good, @princemiah, @ginger81, @yomazon, etc just to name a few. There is nothing that can kill a business as quickly as ill will from one time customers, ask ajinomoto if you doubt it.
2. put a response time frame on escalations and packages in distress; the absence of a hard resolution time on PIDs is what makes packages to enter elongated time without solution. in logistics Murphy‘s law is inevitable, hence plan for it. Where i work, when an item is escalated you have 2 hours to give a report on it, and we dont know where it is is equivalent to take the cost from my salary.
3. create a conflict resolution personnel, whose job is to make sure that you dont have to send "we are sorry for inconveniences mail". if there is a problem, solve it before the customer starts asking about it. your sorry is useless to the customer, tell him how you are either fixing or have fixed the problem.
4. stop patronizing the customers. the correct response for where is my package is not "we have escalated to the US team". you have not answered the question or alayed the customers fears of loosing his item. a good response is "the US team are rechecking the warehouse, we will update you in two hours". that way the customer knows his item is been searched for and knows when it should be found.
5. update your customers frequently and timely. if you need another 2 hours, send the customer a mail or call him. dont wait for him to call you and remind you that you said you would update him, its unprofessional.
6. Finally, your US team and Nigeria team should be on the same page, daily reports are compulsory. You are a logistics company, act like one.
I wish you best of luck as you find my ipad and send it to me as i dont consider it funny that i have received a screen protector and casing while the ipad that you have been looking for, for over 2 weeks before your issues with the NJPD came up still remains officially not missing.
If Anaele Iroh or mike umealo dont bother to respond to this post, then you will be proving that you dont have the wellbeing of the company at heart.
the proverbial ball is in your court.

You couldn't have said it better. I concur with you a 100% on these suggestions. Your point about their US and Nigerian team being out of sync is probably their biggest problem...
I have been a victim of Shippyme, still a victim. But for the purpose of time and space, I will give only details of my latest grouse with Shippyme below:

My goods have been stuck with Shippyme since June 2015. They say they're under 'regulatory scrutiny' by the 'US authorities' for shipping of illegal/stolen goods, (which I now believe they're guilty of). Else how does one explain 4 months of regulatory scrutiny, no updates from them, & when I call all they do is lie to me, which makes me think they're kind of retarded, or just plain lousy.

And to worsen the whole situation is the fact that I was never told about this scrutiny until I called. These items were duly paid for and delivered to carrier, but I was never told they were RECALLED. In fact, the automated countdown on my Shippyme page had already commenced timing the number of days before my goods arrived Lagos. I even further purchased many other items using their address. Some of these items were eventually either lost in transit, returned to merchant and refunded, or never returned/refunded due to 'incorrect address'. A simple proactive communication from Shippyme once this scrutiny started would've prevented this sad loss.

I called Shippyme for the umpteenth time yesterday, and I was told that a link would be sent to me from where I can provide proof of ownership of my items so they could take it up from there/submit to the US Authorities. I asked when this started and the customer care guy said it started since June. So I thought to myself: It is either they are doing another lousy job (terrible information dissemination), or they are perpetual lairs. I have been calling Shippyme since this 'scrutiny' started and never was I told about this 'measure'.

Dear Shippyme, Iroh Adis, Circuit Atlantic or whoever is reading this, we are not fools, we sometimes understand the situation (on ground). All you need to do is respect your customers intelligence and be sincere with us.

If/when this scrutiny is over (assuming it ever comes to an end), you are definitely going to lose most of your customers (Those who couldn't patronize you are now comfortable using other alternatives - I for e.g have used Shoptomydoor, LSM global shipping etc without issues since this started; And those who were affected could never trust your services anymore).

Here's my suggestion in all this: You might want to EXPEDITE the shipping of these delayed items. If possible, some light items - maybe below 40lbs - scheduled for ocean freight should be air freighted. Your aim should be to please these affected customers, so you can keep them. They are the reason you are in business. You can also decide to take the 'He-that-is-down-needs-fear-no-fall route', by doing what you think will benefit you ALONE. Needless to say, a successful Business is about negotiations, compromise and sacrifice, geared towards friendly customer-centric operations.

I have started taking personal steps and plans to retrieve my goods, as I have every reason to believe I could never get my items back depending just on your mediocre, insincere ways.

It pains me that Shippyme operates from the USA, where outstanding customer service, and humility in business is the watchword for most businesses, yet decide to treat their Nigerian customers with disdain and laxity.

Like the poster said already, the ball is in your court; You can continue to play it like Olivier Giroud as you've mostly done in the past, OR you can chose to play it like Lionel Messi.

BTW: My shipment number is S1503130769