tobiadedokun87@gmail.com

Anoruo:
If you need materials to prepare you for Fidelity's bank aptitude test.

Contact me via email. I'll respond

tobiadedokun87@gmail.com
thanks

The Op isn't totally right or wrong.

I'm a CCR, so I'll take exceptions to the phrase "All customer service representatives. " The fact that u have met with some unprofessional ones shouldn't make u conclude just like that.

Moreso, as much as u have no knowledge of the job, and the applications used for relevant queries, those "excuses" u highlighted are your school of thoughts.

If u have never had the experience of being a CCR, u shouldn't be quick to judge.

Ojestas:
Interesting. . hope there won't be hidden charges... cos ano trust those ppl.

Asides data charges, there are no other charges bro.

Have a good adventure

Good day house mates.

In line with MTN's mission of making customer's life a "whole lot brighter", she has decided to launch a WhatsApp forum intended to open up a line of communication between a " Rep" and "Our Customer."

This is another first from the global brand, as this opens up a viable alternative to the resolution of queries, instead of having to queue seamlessly while dialing the 180 helpline to speak with a Customer Care Representative.

There are no extra charges attached, as all you need do is save any of the following numbers

0903 3000 001
0903 3000 002
0903 3000 003
0903 3000 004 and
0903 3000 005

to your contact list, and "whaaaallllup", you are live with a Representative of the brand.

Your chat is private, and not known to a third party.

Have a great day y'all.

some people be living in fool's paradise since 1800.

these same people will b the ones ringing the 180 helpline for the least of reasons, mounting daunting tasks on the CCRs.

*606# is dedicated to xtratime, even those who didn't borrow airtime will go ahead to dial the code to check their xtratime bal, and start arguing with CCRs over irrelevances.

for your info, midnight calls have been suspended across all tariff plans on MTN...

Larryfly:


Mr No Need For Questions, How is the issue of license not your business. Na Airforce go give you the license?

what he meant was that, the driver's license or int'l passport is to be provided by the person signing for you...

iykekelvins:
she didn't come?

yea, she wasn't in attendance!

Sam Smith looked to have shed some weight though

Justin Bieber

Wiz Khalifa

Here comes #Adele, my fav celeb for the night

Beyonce

Angelique Kidjo

Dencia

iykekelvins:
Where's Miley Cyrus?

I'm sure a large percentage of paparazzi looked forward to her costume last night!

Eddodoh:
The burn-out resulting from irate customers alone is enough to send one to his early grave. Your Supervisor, Quality Assesors & Managers are on ur neck to bring down AHT while customers are on the phone bombarding U wit insult despite ur intent to assist them.

The funny thing is dat they tend to yell & show aggression even when U've assured them dat u'll resolve their issue.

At the end of d day U feel depressed.

My brother, I'm glad u can identify with my post!

You can imagine a customer telling you, you are being paid to stomach insults! Who does that in a sane world?!

Same is the case in banking halls..,any little network downtime, u see them hissing and complaining as though u r the brain behind it!

and to cap it all

Ciara showed off a little too much leg in this cheeky high-cut gown,though it certainlyshowcased her flawless figure.

This elaborate, ruffled gown from breakout singer-songwriterCam was a little too lemon meringue pie,though it fit her beautifully.

Florence Welch looked typically ethereal in this long, floaty Gucci frock,but the moons and starslooked like she'd raided a craft shopand stuck them onat random.

The flashing lights of the camera were clearly too muchfor DJ Mark Ronson, who donned a pair of Ray Bans to pose on the red carpet.He also seemed to have left his shirt at home,while wife Joséphine de La Baume, sporting a somewhat severe hairdo,looked equally happy to be there.

The usually stylish Taylor Swift took a gamble with this dazzling,clashing two-piece.While it showed off her incredibly slender, toned figure(rather too much of it), the red boob tube looked like somethingyou'd wear to a school disco in the 90s.

While it certainly added a dash of colour to the red carpet, singer Kasey Musgraves'gown borea striking resemblance to a Mexican piñata.

clearly Joy Villa also got the memo about revealing as much flesh as humanly possible.

tgbaskyofficial:




American singer Manika had a shocker in this revealing outfit.Her cheeky silver, bejewelled ensemble left almost nothing to the imagination and would have been better suited to Notting Hill Carnival than the Grammys.Though she is rocking a mighty impressive Scouse Brow.

Z LaLa would make Lady GaGa proud with this unusual ensemble.Known for her outrageous frocks, the singer embraced the"dare to bare"trend with an alternative spider web-style cage dress and matching headgear.Imagine going to the toilet in this?

tgbaskyofficial:




Dana Sano wasn’t winning any prizes for this shapeless gown.The token frills looked out of place while the sheer sleeves added littleto the overall effect.

American singer Manika had a shocker in this revealing outfit.Her cheeky silver, bejewelled ensemble left almost nothing to the imagination and would have been better suited to Notting Hill Carnival than the Grammys.Though she is rocking a mighty impressive Scouse Brow.

tgbaskyofficial:


Lady GaGa lived up to her name with this eccentric offering, teamed with a bright orange hairdo, garish blue eye shadow and seriously killer heels.The whole ensemble was like a strange hybrid of Willy Wonka and his Oompa Loompas.

Dana Sano wasn’t winning any prizes for this shapeless gown.The token frills looked out of place while the sheer sleeves added littleto the overall effect.

Lady GaGa lived up to her name with this eccentric offering, teamed with a bright orange hairdo, garish blue eye shadow and seriously killer heels.The whole ensemble was like a strange hybrid of Willy Wonka and his Oompa Loompas.

Jacqueline van Bierk from Otto's Daughter went a step furtherthan Manika,going all out weirdin this extravagant numberIt's hard to know where to start, to be honest...

A very popular maxim has it that, "every job comes with its relative challenges", but in the world of Customer Care Services, such " challenges" seem overdose.

To say I've had a handful of experiences in my nearly 1-year of being a CCR, would be stating the obvious!

People seem to have taken "customers must be treated as king", to mean they can vent their frustrations, and turn CCRs to their dungsite of uncivilized rants anytime anyday, forgetting they are emotional beings, and deserve some level of politeness!

It's hightime people changed their notion about the professionals waiting behind the desk to help troubleshoot their nagging problems!

#Bravo...to the #GallantSoldiers..&..#FallenHeroes