Hi,
I am a British citizen marriage to a Nigerian, we applied for a settlement visa for her to join me in the UK. the application was previously refused, but the refusal was overturned on the 7th of August 2014 and she was asked to send her passport to Sheffield.I got a response from Sheffield stating that her visa has been issued and her passport dispatched to VAC in Nigeria where she made the initial application since the 8/9/2014. however, she is been to VAC in Abuja severally but was told they don't have her passport. I have written several emails to Sheffield asking for specific details on which VAC the passport was sent to. Please, is there an alternative or direct means to contact Sheffield in other to get a prompt response. it is really getting frustrating, its been over 16 months now, since we first made the application.

Hi,
I am a British citizen marriage to a Nigerian, we applied for a settlement visa for her to join me in the UK. the application was previously refused, but the refusal was overturned on the 7th of August 2014 and she was asked to send her passport to Sheffield.I got a response from Sheffield stating that her visa has been issued and her passport dispatched to VAC in Nigeria where she made the initial application since the 8/9/2014. however, she is been to VAC in Abuja severally but was told they don't have her passport. I have written several emails to Sheffield asking for specific details on which VAC the passport was sent to. Please, is there an alternative or direct means to contact Sheffield in other to get a prompt response. it is really getting frustrating, its been over 16 months now, since we first made the application.