Makibarbie:

I have responded.

Thank you for the response, can you please share the contact of VFS Kenya if you have it.

Makibarbie:
My passport has been returned 🙏🏾
it took 10 working days between the process of submission and return.

DHL drop off in Lagos - 24 November

DHL delivered to VFS Nairobi- 27 November

VFS Nairobi delivered to IRCC for processing - 29 November

Counterfoil generated on GCkey account - 29 November

Passport arrived back at VFS Nairobi and ready for pick up - 30 November

DHL picked up at VFS for return - 1st Dec

DHL returned passport back to VFS Nairobi due to error in waybill number - 4th Dec

DHL pickup again after I contacted VFS and DHL to ask why I couldn’t track my shipment, it was a lot of back and forth sha at the end, i was asked to resend my return waybill paper - 5th Dec

Passport shipped: 5th Dec

Passport delivered and received - 7th Dec

I would like to commend the help of Nairobi VFS and DHL customer service reps for ensuring the issue was resolved with 3hours.they definitely have one of the best customer service team.

Also, if you have the plans to send to nairobi, ensure your return waybill is stapled and if possible attach two copies for them lol.

Thank you all for the support and i wish everyone the best from here 🙏🏾🎉🎉

Please share your contact for the return label,I’ve tried sending you a DM. Thank you.

zenith2k9:
Got it done today without any hassle and was straight forward.

How did you get it done in a day, kindly assist. I’ve tried to send you a DM