How Long Should It Take Fix A Faulty Gadget? - Computers - Nairaland
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| How Long Should It Take Fix A Faulty Gadget? by Bigeye1: 8:51am On Aug 01, 2012 |
Really did not know where to post this.....In Febuary this year I bought a new 64G Blackberry Playbook from Slot in ikeja. And a month later it crashed as it did not power on.....as I was just in the first month of a 1year warranty service I decided to go drop it for repairs at Slot now since then which is 5 months ago it has not being replaced or repaired ,I have called then severally only to be told...."We are still working on it"...please Nairalander's what are my options? |
| Re: How Long Should It Take Fix A Faulty Gadget? by Maleeq(m): 9:28am On Aug 01, 2012 |
5months is awfully a long time! Though I haven't claimed warranty on any product before, but I am of the impression that such failing devices should be replaced and not fixed. The guys at Slot are surely playing some tricks here. |
| Re: How Long Should It Take Fix A Faulty Gadget? by Bigeye1: 9:49am On Aug 01, 2012 |
Have claimed warrny before when my laptop developed problems.....it was fixed in two weeks at no cost......I know they are playing tricks at slot that's why I need advice on what to do |
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