Mayowura: I want to buy PM from you. Hope it's available?
hope it won't take long to complete my transaction cos the other time i bought it took so long before i was credited.
Thanks & waiting for your reply.

Mayowura: Truexgold, since 12:00pm today, i've paid into your bank account. Am yet to recieve my PM.
MY ORDER INVOICE IS: 373414327PM.

Mayowura: Truexgold, since 12:00pm today, i've paid into your bank account. Am yet to recieve my PM.
MY ORDER INVOICE IS: 373414327PM.

Mayowura:
@truexgold,
This isn't fair o!
When i made a comment of wanting to buy PM, you replied instantly. For more than 13hrs, i haven't been credited, tried reaching all your contact number all switched off, sent an email to you no reply.... Or it's another delay in alert from the bank like the other time i made transaction with you? (i don't think there's any delay, cos i made sure the money was deposited urgently)
Or you people aren't the truexgold i know of anymore?

Truexgold, don't make me be negative towards you,.... Let your credibility stand please!


Waiting to hear from you.... The thread's tittle is: customer support but i've not been supported by you!

truexgold.com:
@ALL

We really apologize for the delay in funding of your e-currency accounts yesterday. What really happened was that we installed Trusteers internet banking software on our systems in an effort to increase the security of our bank accounts, unfortunately the software did not work well with the PM site. It prevented us from accessing our perfect money account. All efforts we made to restore access our PM account prove abortive. We uninstalled the software, yet it didn't work. We even had to uninstall the web browsers we were using and also install them back, yet the same problem continued.

So this was the problem, meanwhile, we will be using an iphone to make the transfers this morning. This will take a longer time anyway, but before 11.00am today, all successful orders that was placed yesterday MUST have been treated.

Now this is the plain truth... kindly bear with us.

Best Regards,
TruexGOLD NL Support.

Longfellow:
I see dis as A fuckin excuse bcoz wen such a tin happen u could hv notify ur costumer'z whatz goin wrong intead of keepin MuTE...

Longfellow: Truex G O L D Whatz wrong wit u.. Hw many hour's wil it take u b4 u fund my PM acct.. Dis is r u b b i s h nd n o n s e n s e because u can't tell me dat u hv nt recieve my payment notification 4rm bank.,... So whatz delayin u... Rub bis h non se n s e poor service... What of if i wanna use d cash 2 pay 4 urgent stuff online dis is hw u wil Bleep up..ru b b ish ru b b ish ru b b ish am seriously provoke..

truexgold.com:
@ALL

We really apologize for the delay in funding of your e-currency accounts yesterday. What really happened was that we installed Trusteers internet banking software on our systems in an effort to increase the security of our bank accounts, unfortunately the software did not work well with the PM site. It prevented us from accessing our perfect money account. All efforts we made to restore access our PM account prove abortive. We uninstalled the software, yet it didn't work. We even had to uninstall the web browsers we were using and also install them back, yet the same problem continued.

So this was the problem, meanwhile, we will be using an iphone to make the transfers this morning. This will take a longer time anyway, but before 11.00am today, all successful orders that was placed yesterday MUST have been treated.

Now this is the plain truth... kindly bear with us.

Best Regards,
TruexGOLD NL Support.

e-cashier:




O Boy! Watch your tougue o o!
Na 9ja best exchanger be this if u don't u.

Take it or leave it.

e-cashier:



Na 9ja best exchanger be this if u don't u.


Take it or leave it.

Mayowura:
Ok. But next time, kindly inform your customers about such upgrades. And again, was upgrade done on your contact number that made all switched off? NO is definitely the answer. So please next time, let your contact numbers be active.
Thanks.

truexgold.com:




We can only call customers for a refund if we have exhausted 2 working days and still not able to fund their accounts. Please read more on our terms to know how we operate. When you place an order, give us time to serve you. Your account MUST be funded within the speculated period.

Best Regards,
TruexGOLD NL Support.

Take Note!

LASUITES: @OGA mayowura.......p.m acct perfectly funded....
Help tank that guy oh

Hope truex av funded urz p.m ? If not na gobe oh...

rubycute: can i buy PM and pay via online transfer... truex help!

truexgold.com:


So long as you are sure, we can get your funds, the answer is YES! But please use your "Order Invoice" as the Transfer ID or MEMO, some banks call it Comments or Notes in their internet banking platform. Otherwise wait till Monday.

Best Regards,
TruexGOLD NL Support.

dmelia:
do u people sell ukash voucher.

truexgold.com:


If you succeed in getting back the funds. You can SEND it to our FIRST BANK account. All the same, we know it's not your fault. And that was why we funded your account even though we didn't receive any funds from you.




Kindly make another request tomorrow when you are ready to make payment. We DO NOT accept payments made with expired "ORDER INVOICE". To submit your payment notification, do the following:

1. Visit our website
2. Login
3. Click on "GO TO MY ACCOUNT"
4. Click on "Payment Notification"
5. Fill the Notification form and SUBMIT.

That's all.

Best Regards,
TruexGOLD NL Support.